When You Cannot Send or Receive Fax Messages as Wanted

❖ Others

Problem

Cause

Solution

 

 

 

 

 

 

 

All fax documents stored

When about one hour

If any documents have been lost for this

 

 

in memory have been lost.

passes after power to the

reason, a Power Failure Report is auto-

 

 

Those documents include

machine is turned off, all

matically printed when the machine is

 

 

ones stored through Mem-

fax documents stored in

turned on. If fax documents stored for

 

 

ory Transmission/Recep-

memory are lost.

Memory Transmission have been lost,

 

 

tion, Memory Lock,

 

check the destinations and resend the

 

 

Substitute Reception, or

 

documents. If fax documents received

 

 

Auto Document.

 

through Memory, Memory Lock or

 

 

 

 

Substitute Reception have been lost,

 

 

 

 

ask the senders to resend the docu-

 

3

 

 

ments. If Auto Documents have been

 

 

 

 

lost, reprogram them. See p.45 “Turn-

 

 

 

 

ing Off the Main Power / In the Event

 

 

 

 

of Power Failure”.

 

 

 

 

 

 

 

When a correct password

Documents are locked by

Contact the administrator.

 

 

is entered, you cannot

a security function if in-

 

 

 

print documents that ap-

correct passwords are en-

 

 

 

pear in the confidential

tered a certain number of

 

 

 

box or bulletin board box,

times.

 

 

 

or transmit / print out

 

 

 

 

stored documents.

 

 

 

 

 

 

 

 

 

[Prg. Dest.] or [Manual En-

This function is made un-

Contact the administrator.

 

 

try] does not appear.

available by the enhanced

 

 

 

 

security function.

 

 

 

 

 

 

 

 

The following functions

This function is made un-

Contact the administrator.

 

 

are not available: For-

available by the en-

 

 

 

warding, Store File in the

hanced security function.

 

 

 

Information Box, routing

 

 

 

 

e-mail received via

 

 

 

 

SMTP.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When Memory is Full

This section explains likely causes of and possible solutions for problems related to full memory.

Problem

Cause

Solution

 

 

 

Memory is full.

The memory is full.

If you press [Exit], the machine returns

Cannot scan any more.

 

to standby mode and starts transmit-

 

ting the stored pages.

Transmitting scanned

 

 

 

pages only.

 

 

 

 

 

43