Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Page layout is not as

Print areas differ de-

Adjust the [Printable area:] setting in the [Printer

 

 

expected.

pending on machine

Configuration...] dialog box on the [Print Settings]

 

 

 

used. Information

tab in the RPCS printer driver. See the printer

 

 

 

that fits on a single

driver Help.

 

 

 

page on one machine

 

 

 

 

may not fit on a single

 

 

 

 

page of another ma-

 

 

 

 

chine.

 

 

 

 

 

 

 

 

Photo images are

Some applications

Use the application's settings to specify a high-

 

 

coarse.

print at lower resolu-

er resolution.

 

 

 

tion.

 

 

 

 

 

 

 

 

Solid lines are printed

Dither patterns do not

Make the following settings with the printer

 

 

as broken lines.

match.

driver: Change the [Dithering:] setting on the

 

 

 

 

[Image Adjustments] tab in the [Change User Set-

4

 

 

 

 

 

 

tings...] dialog box, on the [Print Quality] tab in

 

 

 

 

 

 

 

 

the RPCS printer driver. See the printer driver

 

 

 

 

Help.

 

 

 

 

 

 

 

Optional components

Bidirectional commu-

Set up optional devices on the Properties of the

 

 

connected to the ma-

nication is not work-

printer.

 

 

chine are not recog-

ing.

See the printer driver Help.

 

 

nized when using

 

 

 

 

 

 

 

Windows 95 / 98 /

 

 

 

 

Me, Windows 2000 /

 

 

 

 

XP, Windows Server

 

 

 

 

2003, and Windows

 

 

 

 

NT 4.0.

 

 

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

When using duplex printing, make settings to

 

 

malfunctioning.

not be done with pa-

use paper from a tray other than the bypass

 

 

 

per set in the bypass

tray.

 

 

 

tray.

 

 

 

 

 

 

 

 

Duplex printing is

The upper tray cannot

Specify a another output tray.

 

 

malfunctioning.

be used as an output

 

 

 

 

destination in duplex

 

 

 

 

mode.

 

 

 

 

 

 

 

 

Duplex printing is

You have loaded thick

Specify another paper type.

 

 

malfunctioning.

paper heavier than

 

 

 

 

169 g/m2.

 

 

 

 

 

 

 

 

Duplex printing is

Duplex printing can-

Change the Paper Type setting for the tray to

 

 

malfunctioning.

not be done with a

[2 Sided Copy] on the System Settings menu.

 

 

 

tray for which [1 Sided

See “System Settings”, General Settings

 

 

 

Copy] has been speci-

Guide.

 

 

 

fied as Paper Type on

 

 

 

 

the System Settings

 

 

 

 

menu.

 

 

 

 

 

 

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