Troubleshooting When Using the Printer Function
|
| Problem | Cause | Solution |
|
|
|
|
|
|
| Page layout is not as | Print areas differ de- | Adjust the [Printable area:] setting in the [Printer |
|
| expected. | pending on machine | Configuration...] dialog box on the [Print Settings] |
|
|
| used. Information | tab in the RPCS printer driver. See the printer |
|
|
| that fits on a single | driver Help. |
|
|
| page on one machine |
|
|
|
| may not fit on a single |
|
|
|
| page of another ma- |
|
|
|
| chine. |
|
|
|
|
|
|
|
| Photo images are | Some applications | Use the application's settings to specify a high- |
|
| coarse. | print at lower resolu- | er resolution. |
|
|
| tion. |
|
|
|
|
|
|
|
| Solid lines are printed | Dither patterns do not | Make the following settings with the printer |
|
| as broken lines. | match. | driver: Change the [Dithering:] setting on the |
|
|
|
| [Image Adjustments] tab in the [Change User Set- |
4 |
|
|
| |
|
|
| tings...] dialog box, on the [Print Quality] tab in | |
|
|
|
| |
|
|
|
| the RPCS printer driver. See the printer driver |
|
|
|
| Help. |
|
|
|
|
|
|
| Optional components | Bidirectional commu- | Set up optional devices on the Properties of the |
|
| connected to the ma- | nication is not work- | printer. |
|
| chine are not recog- | ing. | See the printer driver Help. |
|
| nized when using |
| |
|
|
|
| |
|
| Windows 95 / 98 / |
|
|
|
| Me, Windows 2000 / |
|
|
|
| XP, Windows Server |
|
|
|
| 2003, and Windows |
|
|
|
| NT 4.0. |
|
|
|
|
|
|
|
|
| Duplex printing is | Duplex printing can- | When using duplex printing, make settings to |
|
| malfunctioning. | not be done with pa- | use paper from a tray other than the bypass |
|
|
| per set in the bypass | tray. |
|
|
| tray. |
|
|
|
|
|
|
|
| Duplex printing is | The upper tray cannot | Specify a another output tray. |
|
| malfunctioning. | be used as an output |
|
|
|
| destination in duplex |
|
|
|
| mode. |
|
|
|
|
|
|
|
| Duplex printing is | You have loaded thick | Specify another paper type. |
|
| malfunctioning. | paper heavier than |
|
|
|
| 169 g/m2. |
|
|
|
|
|
|
|
| Duplex printing is | Duplex printing can- | Change the Paper Type setting for the tray to |
|
| malfunctioning. | not be done with a | [2 Sided Copy] on the System Settings menu. |
|
|
| tray for which [1 Sided | See “System Settings”, General Settings |
|
|
| Copy] has been speci- | Guide. |
|
|
| fied as Paper Type on |
|
|
|
| the System Settings |
|
|
|
| menu. |
|
|
|
|
|
|
60