When a Message is Displayed
When a Message is Displayed on the Client Computer
This section explains likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.
Important
❒If a message not described here appears, act according to the message. For information about how to turn off the main power switch, see About This Machine.
Message | Cause | Solution |
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Clear Misfeed(s) | A paper misfeed has oc- | Remove jammed originals, and place |
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in ADF. | curred inside the ADF. | them again. |
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| Check whether the originals are suit- |
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| able to be scanned by the machine. |
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Invalid Winsock | You are using an invalid | Install the operating system of the com- |
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version. Please | version of Winsock. | puter or copy Winsock from the operat- |
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5 | |||||
use version 1.1 |
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or higher. |
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The name is al- | You tried to register a | Use another name. |
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ready in use. | name that is already in |
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Check the regis- | use. |
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tered names. |
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Cannot detect the | The set original was mis- | • Place the original correctly. |
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paper size of the | aligned. | • Specify the scan size. |
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original. Specify |
| • When placing an original directly |
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the scanning size. |
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| on the exposure glass, the lift- |
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| ing/lowering action of the ADF |
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| triggers the automatic original size |
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| detection process. Lift the ADF by |
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| more than 30 degrees. |
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Cannot add any | The maximum number of | The maximum number of modes that |
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more scanning | registerable scan modes | can be stored is 100. Delete unneeded |
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mode. | has been exceeded. | modes. |
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Cannot specify | The maximum number of | The maximum number of scanning ar- |
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any more scanning | registerable scan areas | eas that can be stored is 100. Delete un- |
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area. | has been exceeded. | needed scanning area. |
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Call Service | An unrecoverable error | Call your service representative. |
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Please call your | has occurred in the ma- |
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service represen- | chine. |
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tative. |
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