Troubleshooting When Using the Facsimile Function
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| Message | Cause |
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| Check whether | No machine | • | Check that the machine |
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| there are any | dress is programmed. |
| dress is correctly programmed us- |
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| network problems. |
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| ing File Transfer under System |
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| Settings. See “File Transfer”, Gener- | |
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| al Settings Guide. You can also use | |
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| the Web Image Monitor for confir- |
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| mation. See the Web Image Moni- |
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| tor's Help. |
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| Check whether | Cannot find the DNS | • | Check that the DNS server IPv4 ad- |
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| there are any | server or POP3/IMAP4 |
| dress is correctly programmed us- |
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| network problems. | server. |
| ing Web Image Monitor. See the |
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| Web Image Monitor's Help. | |
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| • Check that the DNS server is cor- | ||
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| rectly programmed using Web Im- |
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| age Monitor. See the Web Image |
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| Monitor's Help. |
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| • Check that the host name or IPv4 | |
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| address of the POP3/IMAP4 server |
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| is correctly programmed using Web |
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| Image Monitor. See the Web Image |
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| Monitor's Help. |
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| • Check that the POP3/IMAP4 server | |
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| is correctly programmed using Web |
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| Image Monitor. See the Web Image |
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| Monitor's Help. |
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| • Check that the LAN cable is correct- | |
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| ly connected to the machine. |
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| • | Consult the administrator. |
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| Check whether | Cannot log on to the | • | Check that the user name and pass- |
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| there are any | POP3/IMAP4 server. |
| word of the |
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| network problems. |
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| rectly programmed from File |
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| Transfer under System Settings. See | |
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| “File Transfer Settings”, General | |
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| Settings Guide. You can also use the |
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| Web Image Monitor for confirma- |
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| tion. See the Web Image Monitor's |
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| Help. |
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| • Check that the user name and pass- | |
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| word for POP before SMTP authen- |
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| tication are correctly programmed |
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| from File Transfer under System |
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| Settings. See “File Transfer Set- |
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| tings”, General Settings Guide. You |
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| can also use the Web Image Monitor |
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| for confirmation. See the Web Image |
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| Monitor's Help. |
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| • | Consult the administrator. |
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