7-26 Troubleshooting
The keyboard or mouse fails to operate:
Is the cable properly connected?
οMake sure that the cable is connected to the correct connector on the rear of the server.
Are the keyboard and mouse are compliant with NEC Express5800/ft series?
οOperation of the server with unauthorized devices is not guaranteed.
Does the server have drivers installed?
οRefer to the manual that comes with your OS to check that the keyboard and mouse drivers are installed. (These drivers are installed along with the OS.) Some OS's allow you to change the keyboard and mouse settings. Refer to manual that comes with your OS to check that the keyboard and mouse settings are correct.
Screen freezes, keyboard and mouse do not work:
οIf the amount of memory is large, it takes time to copy the memory in dual mode and the system stops working temporarily during the copying, but it is not system trouble.
Fail to access (read or write) to the floppy disk:
Does the floppy disk drive contain a floppy disk?
οInsert a floppy disk into the floppy disk drive until it clicks.
Is the floppy disk
οPlace the
Is the floppy disk formatted?
οUse a formatted floppy disk or format the floppy disk in the floppy disk drive. Refer to the manual that comes with the OS for formatting a floppy disk.
Is the media mounted?
οIf a failover occurs while the media is mounted, the media is forcibly unmounted. Therefore you need to mount it again. (When mounting CPU/IO module and at a failover, errors such as buffer I/O error may be recorded, but there is no problem on operation they are specifications of the server.) After the failover, device name of the floppy disk drive may be changed (Ex. from scd0 to scd1), that phenomenon is due to the specifications of the server and does not affect the operation. In such a case, specify the changed device name for mounting the media.
Mount point is not automatically created:
If mount point is not automatically created, the service needs to be restarted. Run the following commands as root user to start the service.
#/etc/init.d/messagebus restart
#/etc/init.d/haldaemon restart
