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NEC N8800-090F, EXP320A, EXP320B, N8800-091F manual Mandatory actions

Models: N8800-091F EXP320B EXP320A N8800-090F

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Mandatory actions

Unplug the server. There is a risk of an electric shock or fire.

Indicates a general action to take that is not defined herein. Make sure to follow the instructions.

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NEC N8800-090F, EXP320A, EXP320B, N8800-091F manual Mandatory actions

Contents

NEC Express5800 Series Page NEC Express5800/320Fa-L Proprietary Notice and Liability Disclaimer Safety Indications Prohibited actions Symbols Used in this Users Guide and Warning LabelsMandatory actions CE Statement NEC Express5800 Page ˖˟˔˦˦ʳ˄ʳ˟˔˦˘˥ʳˣ˥ˢ˗˨˖˧ To prevent voltage sag Trademarks and PatentsWelcome to the NEC Express5800/ft series PrefaceAbout this Users Guide How to Use This Users GuideAccessories Additional symbolsContents Replacing 3.5-INCH Hard Disk Drive Chapter OFF-LINE Maintenance UtilityVii Appendix a Specifications Appendix B I/O Port AddressesThis page is intentionally left blank Chapter Server Chassis Rack model Front Rear CPU/IO modules General Precautions for SafetyUse of Power Supply and Power Cord Installation, Relocation, Storage and Connection Precautions for Use Do not disassemble, repair, or alter the server Cleaning and Handling of Internal DevicesDuring Operation Rack-mount Model For Maintenance Personnel OnlyFor Proper Operation Precautions for Use Safety Indications „ Precautions for Use Precautions for Use Precautions for Use Precautions for Use Disposal of Equipment and Consumables About OUR WEB Service About Repair PartsIf System Trouble is Suspected Advice for Your Health This page is intentionally left blank General Description Standard Features Memory CPU Module #0 CPU Module #1 IO Module #0 IO Module #1 General Description General Description Names and Functions of Components Front View inside Dump NMI switch Power LED greenDisk Access LED green/amber Power switch12 CPU/IO module #0 Module Power switch13 CPU/IO module #1 General Description Rack model With the front door open UID LED blue General Description Manual release hole CD- ROM DriveStatus LED CD tray eject buttonRear View Monitor connector Power supply unitsPower supply unit LEDs USB connectorsScsi connector CPU/IO Module General Description General Description MAC address Edge connecting to a serverFt Remote Management Card „ Speed LEDLEDs Power LEDFT status LED Description Action Indications FT Status LEDCPU/IO status Description Action LED indications CPU/IO Module # 0 Status LED CPU/IO Module # 1 Status LEDUnit Error LED Module Power LEDModule Fault LED Processor Error LEDHCS 2 Error LED Power Supply Unit Error LEDVoltage Error LED HCS 1 Error LEDPower Supply Unit LED LAN Connector LEDCooling Fan LED Security lock front door lock for tower model Basic OperationInstalling/Removing the Front Bezel Check Power onPost Check Power OFFFlow of Post Post Error Messages Behavior at Occurrence of ErrorCPU/IO Module Status Floppy Disk Drive OptionInsert/Remove Floppy Disk Use of Floppy Disk Insert/Remove CD-ROM CD-ROM DriveWhen you cannot eject a CD-ROM Handling CD-ROMs Linux Setup and Operation Linux Setup and Operation Replacing 3.5-INCH Hard Disk Drive How to Locate Failed DisksLinux Setup and Operation Restoring Redundant Configuration Manually Disconnecting a disk from the system and adding a new disk Scsi Disk Status Restoring RAID Tips Screen size Setting the Video ModeValue ColorLinux Setup and Operation Check diskdump partition Dump file creation area Dump InitializationFormatting the dump partition Restart the dump partitionRemove a dump driver Keyboard Settings for X Window System Linux Setup and Operation USB FDD Accessing USB FDDSystem Configuration System Bios ~ Setup ~ Starting Setup Utility Esc Description of On-Screen Items and Key UsageCursor EnterSystem Configuration Link with Management Software Configuration ExamplesKeyboard Memory BootSecurity Optional PCI-related devicesSaving the Configuration Data Main Menu and Parameter DescriptionsOption Parameter Description Cpuid Processor SettingsAdvanced Option Parameter Description Your Setting1KB Memory ConfigurationPCI Configuration Scsi Controller LAN Controller Advanced Chipset Control Security User Password Clear BMC IRQ ServerPower On State before powered off Parameter Stay OffSystem Management Console Redirection XON/XOFF CTS/RTS CTS/RTS+ CD Event Log Configuration Monitoring Configuration Boot Exit Exit Saving Changes Load Setup DefaultsExit Discarding Changes Save Changes Discard ChangesUsage of the SCSISelect utility Scsi Bios SCSISelectStarting and Quitting the SCSISelect utility System Configuration Option Parameter Function/settings Configure/View Scsi Controller SettingsScsi Bus Interface Definitions Scsi Device Configuration Boot Device ConfigurationsAdditional Options Asyn Advanced Configuration Scsi Disk Utilities Forced Shutdown Forced Shutdown and ClearClear CMOS/PASSWORD How to Clear Cmos Error HOW to Clear Passwords System Configuration BMC Configuration Jumper Settings Settings on the Server Network Default ValuesRemote Management FUNCTION Initial Settings on the Server Java2 Runtime Environment Setting a Management PCSetting Your Browser Supported browsersSystem Configuration Overview Using Remote ManagementHow to get connected When connecting to network which supports Dhcp protocolSystem Configuration Tips Logon Logon and logoutLogout Control panel Main WindowSystem Configuration Remote KVM Console Items on the remote KVM console window Starting up the remote KVM console windowOperating special keys Modifying properties Virtual keyboardZoom-in and zoom-out of the view Refreshing the screenSystem Event Log SEL Ipmi informationClearing the SEL information Sensor Data Record SDR Field Replaceable Unit FRU Starting up the BMC Configuration window BMC ConfigurationUser Settings Module name Port Protocol Direction Number Name Network SettingsLAN DNS Host name WEB server settings E f Alert Mail Configuration Basic Message Smtp BMC Fqdn OptionStarting up the firmware update window Firmware UpdateConfirming revision Loading update data filesWriting update data into the BMC Selecting what to be upgradedEnd of writing Error Messages TroubleshootingErrors on the Remote KVM Console BMC-related errorSensor data records SDR display error System event log SEL display errorsField replaceable FRU information display error BMC configuration errors Firmware update errors System Configuration System Configuration This page is intentionally left blank Installing and Using Utilities Start Menu NEC ExpressbuilderInstalling and Using Utilities Start NEC Expressbuilder Top MenuTools Menu SetupInstalling and Using Utilities \MC\1ST.EXE Master Control MenuOverview NEC Esmpro Agent and ManagerInstalling and Using Utilities Prevention of Server Fault Detection of Server FaultFunction name Supported Function description Management of Server Operation StatusInstalling and Using Utilities Monitoring of NEC Express5800/ft series Collective Management of Distributed Servers Installing and Using Utilities Device ID in Alert Report NEC Esmpro AgentDevice name Device ID CPU/IO module #1 CPU/IO module #0 Scsi enclosure Supplement LAN Monitoring Report Status of Logical PCI SlotsImpact of Module Status Changes Status Color after Mounting a Hard DiskEsras Utility Change Settings of File System Monitoring FunctionCPU Load Ratio of Snmp Service snmpd Monitoring with NEC Esmpro Manager Ver.4.22 or EarlierStatus Actions Current Status of Temperature, Voltage and Fan SensorsWhen ft Tree Appears on Date Viewer in an Incorrect Manner Floppy Disk Drive InformationMonitoring in Sleep State When the Displayed Bios Information is IncorrectHang of Snmp Service Ethernet Adapters You Do Not UseMonitoring NEC Storage Scsi Slot Indication when a Disk FailsBonding configuration displayed by NEC Esmpro Manager Status of Scsi Slots and Mirrored Disks at High LoadMonitoring by Use of Data Viewer NEC Esmpro ManagerMonitoring CPU Module „ CPU Monitoring IO Module Monitoring PCI Slots and Devices on IOᴾModule Installing and Using Utilities Monitoring BMC on IOᴾModule Monitoring Scsi Enclosure Monitoring Mirror Disk Monitoring Operations Monitoring Hard DiskStatus of hard disk Status of mirror volume Mirror Mirror Mirror You can identify the new hard disk by DevicePathID ex /1 Scsi Slot ο General Details of alert report Installing and Using Utilities Screen Layout Server Maintenance UtilityChassis Information contains the following information System InformationCPU ModuleIDn/m System ConfigurationAutomatic firmware update Module#nMtbf Information contains the following information PCI ModuleIDn/m Diagnostics Information contains the following informationScsi Enclosure Scsi AdapterIDn/m/oScsi BusIDn/m/o/p Ethernet BoardID/n/m/o Port pScsi Slot IDn.m Scsi EnclosureIDnTab key Key OperationsEnter key Maintenance of NEC Express5800/ft series Scsi bus CPU moduleWhole system Compo Start Stop Nent Remote Local Start and Stop of Components„ Stop Procedure in NEC Esmpro Manager „ StartSample screen of NEC Esmpro Manager Sample screen of NEC Esmpro ManagerSample screen of Server Maintenance Utility Procedure in the Server Maintenance Utility StartStop Component Mtbf clear Remote Local Check and Clear of Mtbf InformationSample screen of NEC Esmpro Manager Procedure in NEC Esmpro ManagerSample screen of Server Maintenance Utility Procedure in the Server Maintenance UtilityComponent Diagnostics Remote Local DiagnosticsMaintenance screen of IOᴾmodule PCI Module Maintenance Procedure in the Server Maintenance Utility Component Firmware update Remote Local Firmware UpdateUpdate screen of CPU module CPU Module Update Check Procedure in the Server Maintenance Utility Main window CPU Module screen Firmware Update screen Dump Collection Installing and Using Utilities Procedure in the Server Maintenance Utility Setup of System Operation System Setting screen Main window Component BMC firmware update Remote Local BMC Firmware UpdateProcedure of Update from NEC Esmpro Manager Menu Procedure of Update from the Server Maintenance Utility Changing Update Data Storage Destination NEC DianaScope Maintenance Checking Alert Daily MaintenanceChecking Status LEDs Cleaning Making Backup CopiesCleaning the NEC Express5800/ft series Cleaning the Keyboard and Mouse Cleaning CD-ROM Cleaning the Floppy Disk DriveCleaning Tape Drive Startup and Exit of System Diagnostics System DiagnosticsTest Items Test result Test window titleDevice List RebootGuideline Test summary windowMaintenance Starting the Off-line Maintenance Utility OFF-LINE Maintenance UtilityFeatures of Off-line Maintenance Utility Tips RELOCATING/STORING the NEC Express5800/ft series This page is intentionally left blank Troubleshooting Example To Locate the ErrorsError Messages by LED Indication Error MessagesOn-screen error message Cause Action Post Error MessagesTroubleshooting Troubleshooting CPU/IO module Troubleshooting Troubleshooting Troubleshooting Troubleshooting Beep code Meaning Action Error Notification by BeepMessage Meaning Action Linux Error MessagesTroubleshooting Bios Troubleshooting Troubleshooting Mtbf Troubleshooting USB Troubleshooting Server Management Application Error Message Problems with NEC Express5800/ft series Solving ProblemsFail to power on the server Post fails to complete Fail to power off the serverServer reboots while running the SCSISelect utility Fail to access to internal or external devicesDisks not in Duplex mode CPUs not in Duplex modeMount point is not automatically created Fail to access read or write to the floppy diskKeyboard or mouse fails to operate Screen freezes, keyboard and mouse do not workFail to access the hard disk Fail to access to the CD-ROMFail to start the OS IO module is not disconnected OS behavior is unstableSetting screen for kudzu is displayed at each startup Disk Access LED is amber and blinkingScreen of X is not displayed after failover Network is not duplexed Hasftctl-related logs are recorded in the system event log Event LogSyslog Error is recorded in the log at OS startupSCSI-related logs are recorded in the system event log HASIPMI-related logs are recorded in the logFC-related logs are recorded to the system event log Message Cause and Remedy Problems with NEC ExpressbuilderProblems with NEC Esmpro Collection of syslog Collection of Trouble LogsCollection of System Information Preparing for Memory Dump Collection of the Memory DumpSaving Dump Files Time Required for Dump Collection Backup of Ipmi InformationStoring Dump File Troubleshooting System Upgrade Safety Precautions ANTI-STATIC Measures Preparing Your System for Upgrade Inch Hard Disk Drive Installing 3.5-inch Hard Disk Drive Tips Removing 3.5-inch Hard Disk Drive Replacing the Hard Disk Drive Replacing 3.5-inch Hard Disk Drive= Scsi RAID Configuration When Disks are AddedExample of RAID configuration Tips Inch Device Installing 5.25-inch Device Removing 5.25-inch Device CPU/IO Module PrecautionsRemoving CPU/IO Module System Upgrade Installing CPU/IO Module Dimm Precautions Installing Dimm Removing Dimm Replacing Dimm Processor CPU Installing CPU Model with Heat Sink Place the CPU on the socket carefully System Upgrade Removing CPU Model with Heat Sink Replacing CPU Ft Remote Management Card Installing ft Remote Management Card Removing ft Remote Management Card PCI Board Size List of option PCI boards and installable slotsInstalling PCI Board Removing PCI Board Replacing PCI Board N8803-032 Scsi board Setup of Optional PCI BoardN8803-033 Fibre Channel Board Set Appendix a Specifications Address Chip in Use Appendix BPage Page 2nd Edition 9-2006