Manuals
/
NEC
/
Computer Equipment
/
Server
NEC
EXP320B, EXP320A, N8800-091F, N8800-090F manual NEC Express5800
Models:
N8800-091F
EXP320B
EXP320A
N8800-090F
1
9
358
358
Download
358 pages
35.98 Kb
6
7
8
9
10
11
12
13
<
>
Troubleshooting
Specification
Install
About Repair Parts
Error messages
Maintenance
System Configuration
Edge connecting to a server
Solving Problems
Diagnostics
Page 9
Image 9
NEC Express5800
WARNING
CAUTION
CAUTION
Page 8
Page 10
Page 9
Image 9
Page 8
Page 10
Contents
NEC Express5800 Series
Page
NEC Express5800/320Fa-L
Proprietary Notice and Liability Disclaimer
Safety Indications
Prohibited actions
Symbols Used in this Users Guide and Warning Labels
Mandatory actions
CE Statement
NEC Express5800
Page
˖˟˔˦˦ʳ˄ʳ˟˔˦˘˥ʳˣ˥ˢ˗˨˖˧
To prevent voltage sag
Trademarks and Patents
Welcome to the NEC Express5800/ft series
Preface
About this Users Guide
How to Use This Users Guide
Accessories
Additional symbols
Contents
Replacing 3.5-INCH Hard Disk Drive
Chapter
OFF-LINE Maintenance Utility
Vii
Appendix a Specifications Appendix B I/O Port Addresses
This page is intentionally left blank
Chapter
Server Chassis
Rack model Front Rear
CPU/IO modules
General
Precautions for Safety
Use of Power Supply and Power Cord
Installation, Relocation, Storage and Connection
Precautions for Use
Do not disassemble, repair, or alter the server
Cleaning and Handling of Internal Devices
During Operation
Rack-mount Model
For Maintenance Personnel Only
For Proper Operation
Precautions for Use
Safety Indications
„
Precautions for Use
Precautions for Use
Precautions for Use
Precautions for Use
Disposal of Equipment and Consumables
About Repair Parts
About OUR WEB Service
If System Trouble is Suspected
Advice for Your Health
This page is intentionally left blank
General Description
Standard Features
Memory CPU Module #0 CPU Module #1 IO Module #0 IO Module #1
General Description
General Description
Names and Functions of Components
Front View inside
Disk Access LED green/amber
Power LED green
Power switch
Dump NMI switch
Module Power switch
12 CPU/IO module #0
13 CPU/IO module #1
General Description
Rack model With the front door open
UID LED blue
General Description
Status LED
CD- ROM Drive
CD tray eject button
Manual release hole
Rear View
Power supply unit LEDs
Power supply units
USB connectors
Monitor connector
Scsi connector
CPU/IO Module
General Description
General Description
Ft Remote Management Card
Edge connecting to a server
„ Speed LED
MAC address
LEDs
Power LED
FT status LED Description Action Indications
FT Status LED
CPU/IO status Description Action LED indications
CPU/IO Module # 0 Status LED CPU/IO Module # 1 Status LED
Module Fault LED
Module Power LED
Processor Error LED
Unit Error LED
Voltage Error LED
Power Supply Unit Error LED
HCS 1 Error LED
HCS 2 Error LED
LAN Connector LED
Power Supply Unit LED
Cooling Fan LED
Security lock front door lock for tower model
Basic Operation
Installing/Removing the Front Bezel
Check
Power on
Post Check
Power OFF
Flow of Post
Post Error Messages
Behavior at Occurrence of Error
Floppy Disk Drive Option
CPU/IO Module Status
Insert/Remove Floppy Disk
Use of Floppy Disk
Insert/Remove CD-ROM
CD-ROM Drive
When you cannot eject a CD-ROM
Handling CD-ROMs
Linux Setup and Operation
Linux Setup and Operation
Replacing 3.5-INCH Hard Disk Drive
How to Locate Failed Disks
Linux Setup and Operation
Restoring Redundant Configuration Manually
Disconnecting a disk from the system and adding a new disk
Scsi Disk Status
Restoring RAID
Tips
Value
Setting the Video Mode
Color
Screen size
Linux Setup and Operation
Check diskdump partition Dump file creation area
Dump Initialization
Restart the dump partition
Formatting the dump partition
Remove a dump driver
Keyboard Settings for X Window System
Linux Setup and Operation
USB FDD
Accessing USB FDD
System Configuration
System Bios ~ Setup ~
Starting Setup Utility
Cursor
Description of On-Screen Items and Key Usage
Enter
Esc
System Configuration
Configuration Examples
Link with Management Software
Keyboard
Security
Boot
Optional PCI-related devices
Memory
Saving the Configuration Data
Main
Menu and Parameter Descriptions
Option Parameter Description
Cpuid
Processor Settings
Advanced
Option Parameter Description Your Setting
1KB
Memory Configuration
PCI Configuration
Scsi Controller
LAN Controller
Advanced Chipset Control
Security
User Password Clear
BMC IRQ
Server
State before powered off Parameter Stay Off
Power On
System Management
Console Redirection
XON/XOFF CTS/RTS CTS/RTS+ CD
Event Log Configuration
Monitoring Configuration
Boot
Exit
Load Setup Defaults
Exit Saving Changes
Exit Discarding Changes
Save Changes
Discard Changes
Scsi Bios SCSISelect
Usage of the SCSISelect utility
Starting and Quitting the SCSISelect utility
System Configuration
Configure/View Scsi Controller Settings
Option Parameter Function/settings
Scsi Bus Interface Definitions
Boot Device Configurations
Scsi Device Configuration
Additional Options
Asyn
Advanced Configuration
Scsi Disk Utilities
Forced Shutdown
Forced Shutdown and Clear
Clear CMOS/PASSWORD
How to Clear Cmos
Error
HOW to Clear Passwords
System Configuration
BMC Configuration Jumper Settings
Network Default Values
Settings on the Server
Remote Management FUNCTION
Initial Settings on the Server
Setting Your Browser
Setting a Management PC
Supported browsers
Java2 Runtime Environment
System Configuration
How to get connected
Using Remote Management
When connecting to network which supports Dhcp protocol
Overview
System Configuration
Tips
Logon
Logon and logout
Logout
Control panel
Main Window
System Configuration
Remote KVM Console
Items on the remote KVM console window
Starting up the remote KVM console window
Operating special keys
Zoom-in and zoom-out of the view
Virtual keyboard
Refreshing the screen
Modifying properties
Ipmi information
System Event Log SEL
Clearing the SEL information
Sensor Data Record SDR
Field Replaceable Unit FRU
Starting up the BMC Configuration window
BMC Configuration
User Settings
Module name Port Protocol Direction Number Name
Network Settings
LAN
DNS
Host name
WEB server settings
E f
Alert Mail Configuration
Basic
Message
Smtp
BMC Fqdn
Option
Starting up the firmware update window
Firmware Update
Confirming revision
Loading update data files
Writing update data into the BMC
Selecting what to be upgraded
End of writing
Error Messages
Troubleshooting
Errors on the Remote KVM Console
BMC-related error
System event log SEL display errors
Sensor data records SDR display error
Field replaceable FRU information display error
BMC configuration errors
Firmware update errors
System Configuration
System Configuration
This page is intentionally left blank
Installing and Using Utilities
Start Menu
NEC Expressbuilder
Installing and Using Utilities
Start
NEC Expressbuilder Top Menu
Tools Menu
Setup
Installing and Using Utilities
\MC\1ST.EXE
Master Control Menu
Overview
NEC Esmpro Agent and Manager
Installing and Using Utilities
Prevention of Server Fault
Detection of Server Fault
Function name Supported Function description
Management of Server Operation Status
Installing and Using Utilities
Monitoring of NEC Express5800/ft series
Collective Management of Distributed Servers
Installing and Using Utilities
NEC Esmpro Agent
Device ID in Alert Report
Device name Device ID
CPU/IO module #1 CPU/IO module #0 Scsi enclosure
Supplement
Impact of Module Status Changes
Status of Logical PCI Slots
Status Color after Mounting a Hard Disk
LAN Monitoring Report
CPU Load Ratio of Snmp Service snmpd
Change Settings of File System Monitoring Function
Monitoring with NEC Esmpro Manager Ver.4.22 or Earlier
Esras Utility
When ft Tree Appears on Date Viewer in an Incorrect Manner
Current Status of Temperature, Voltage and Fan Sensors
Floppy Disk Drive Information
Status Actions
Hang of Snmp Service
When the Displayed Bios Information is Incorrect
Ethernet Adapters You Do Not Use
Monitoring in Sleep State
Bonding configuration displayed by NEC Esmpro Manager
Scsi Slot Indication when a Disk Fails
Status of Scsi Slots and Mirrored Disks at High Load
Monitoring NEC Storage
Monitoring by Use of Data Viewer
NEC Esmpro Manager
Monitoring CPU Module
„ CPU
Monitoring IO Module
Monitoring PCI Slots and Devices on IOᴾModule
Installing and Using Utilities
Monitoring BMC on IOᴾModule
Monitoring Scsi Enclosure
Monitoring Mirror Disk
Monitoring Operations
Monitoring Hard Disk
Status of hard disk Status of mirror volume
Mirror Mirror Mirror
You can identify the new hard disk by DevicePathID ex /1
Scsi Slot ο General
Details of alert report
Installing and Using Utilities
Screen Layout
Server Maintenance Utility
Chassis Information contains the following information
System Information
Automatic firmware update
System Configuration
Module#n
CPU ModuleIDn/m
Mtbf Information contains the following information
PCI ModuleIDn/m
Diagnostics Information contains the following information
Scsi BusIDn/m/o/p
Scsi AdapterIDn/m/o
Ethernet BoardID/n/m/o Port p
Scsi Enclosure
Scsi Slot IDn.m
Scsi EnclosureIDn
Key Operations
Tab key
Enter key
Maintenance of NEC Express5800/ft series
CPU module
Scsi bus
Whole system
Compo Start Stop Nent Remote Local
Start and Stop of Components
„ Stop
Procedure in NEC Esmpro Manager „ Start
Sample screen of NEC Esmpro Manager
Sample screen of NEC Esmpro Manager
Procedure in the Server Maintenance Utility Start
Sample screen of Server Maintenance Utility
Stop
Component Mtbf clear Remote Local
Check and Clear of Mtbf Information
Sample screen of NEC Esmpro Manager
Procedure in NEC Esmpro Manager
Sample screen of Server Maintenance Utility
Procedure in the Server Maintenance Utility
Component Diagnostics Remote Local
Diagnostics
Maintenance screen of IOᴾmodule PCI Module Maintenance
Procedure in the Server Maintenance Utility
Component Firmware update Remote Local
Firmware Update
Update screen of CPU module CPU Module Update
Check
Procedure in the Server Maintenance Utility
Main window CPU Module screen Firmware Update screen
Dump Collection
Installing and Using Utilities
Procedure in the Server Maintenance Utility
Setup of System Operation
System Setting screen Main window
Component BMC firmware update Remote Local
BMC Firmware Update
Procedure of Update from NEC Esmpro Manager Menu
Procedure of Update from the Server Maintenance Utility
Changing Update Data Storage Destination
NEC DianaScope
Maintenance
Daily Maintenance
Checking Alert
Checking Status LEDs
Making Backup Copies
Cleaning
Cleaning the NEC Express5800/ft series
Cleaning the Keyboard and Mouse
Cleaning CD-ROM
Cleaning the Floppy Disk Drive
Cleaning Tape Drive
System Diagnostics
Startup and Exit of System Diagnostics
Test Items
Test result
Test window title
Guideline
Reboot
Test summary window
Device List
Maintenance
OFF-LINE Maintenance Utility
Starting the Off-line Maintenance Utility
Features of Off-line Maintenance Utility
Tips
RELOCATING/STORING the NEC Express5800/ft series
This page is intentionally left blank
Troubleshooting
Example
To Locate the Errors
Error Messages by LED Indication
Error Messages
On-screen error message Cause Action
Post Error Messages
Troubleshooting
Troubleshooting
CPU/IO module
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
Beep code Meaning Action
Error Notification by Beep
Message Meaning Action
Linux Error Messages
Troubleshooting
Bios
Troubleshooting
Troubleshooting
Mtbf
Troubleshooting
USB
Troubleshooting
Server Management Application Error Message
Solving Problems
Problems with NEC Express5800/ft series
Fail to power on the server
Server reboots while running the SCSISelect utility
Fail to power off the server
Fail to access to internal or external devices
Post fails to complete
Disks not in Duplex mode
CPUs not in Duplex mode
Keyboard or mouse fails to operate
Fail to access read or write to the floppy disk
Screen freezes, keyboard and mouse do not work
Mount point is not automatically created
Fail to access to the CD-ROM
Fail to access the hard disk
Fail to start the OS
IO module is not disconnected
OS behavior is unstable
Disk Access LED is amber and blinking
Setting screen for kudzu is displayed at each startup
Screen of X is not displayed after failover
Network is not duplexed
Hasftctl-related logs are recorded in the system event log
Event Log
Syslog
Error is recorded in the log at OS startup
SCSI-related logs are recorded in the system event log
HASIPMI-related logs are recorded in the log
FC-related logs are recorded to the system event log
Message Cause and Remedy
Problems with NEC Expressbuilder
Problems with NEC Esmpro
Collection of Trouble Logs
Collection of syslog
Collection of System Information
Collection of the Memory Dump
Preparing for Memory Dump
Saving Dump Files
Backup of Ipmi Information
Time Required for Dump Collection
Storing Dump File
Troubleshooting
System Upgrade
Safety Precautions
ANTI-STATIC Measures
Preparing Your System for Upgrade
Inch Hard Disk Drive
Installing 3.5-inch Hard Disk Drive
Tips
Removing 3.5-inch Hard Disk Drive
Replacing the Hard Disk Drive
Replacing 3.5-inch Hard Disk Drive
= Scsi
RAID Configuration When Disks are Added
Example of RAID configuration
Tips
Inch Device
Installing 5.25-inch Device
Removing 5.25-inch Device
CPU/IO Module
Precautions
Removing CPU/IO Module
System Upgrade
Installing CPU/IO Module
Dimm
Precautions
Installing Dimm
Removing Dimm
Replacing Dimm
Processor CPU
Installing CPU Model with Heat Sink
Place the CPU on the socket carefully
System Upgrade
Removing CPU Model with Heat Sink
Replacing CPU
Ft Remote Management Card
Installing ft Remote Management Card
Removing ft Remote Management Card
PCI Board
Size
List of option PCI boards and installable slots
Installing PCI Board
Removing PCI Board
Replacing PCI Board
N8803-032 Scsi board
Setup of Optional PCI Board
N8803-033 Fibre Channel Board Set
Appendix a
Specifications
Address Chip in Use
Appendix B
Page
Page
2nd Edition 9-2006
