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Nortel Networks BCM50 800-4NORTEL Use Express Routing Code ERC 1063#, 44-191-555-7980, +612 8870

Models: BCM50

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32 Chapter 1 Getting started with BCM50

Presales Support (CSAN)

Telephone:

1-800-4NORTEL (1-800-466-7835)

Use Express Routing Code (ERC) 1063#

EMEA (Europe, Middle East, Africa)

Technical Support - CTAS

Telephone:

*European Free phone 00800 800 89009

European Alternative:
United Kingdom	+44 (0)870-907-9009
Africa	+27-11-808-4000
Israel	800-945-9779

Calls are not free from all countries in Europe, Middle East, or Africa.

Fax:

44-191-555-7980

e-mail:

emeahelp@nortel.com

CALA (Caribbean and Latin America)

Technical Support - CTAS

Telephone:

1-954-858-7777

e-mail:

csrmgmt@nortel.com

APAC (Asia Pacific)

Service Business Centre and Pre-Sales Help Desk:

+61-2-8870-5511 (Sydney)

Technical Support - GNTS

Telephone: +612 8870 8800

Fax:

+612 8870 5569

N0027152 01

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Nortel Networks BCM50 manual 800-4NORTEL Use Express Routing Code ERC 1063#, European Free phone 00800 800, 44-191-555-7980

Contents

BCM50 Installation and Maintenance Guide Copyright Nortel Networks Limited N0027152BCM50 Installation and Maintenance Guide Software LicenseNortel Networks Installing the main unit Task ListUsing Element Manager to set the basic parameters Task ListReplacing a power supply Task List N0027152 Contents Contents Chapter Viewing the BCM50 system LEDsChapter Installing the main unit Chapter Configuring the BCM50 system Chapter Connecting the BCM50 system to the LAN and WAN 194 Index Contents N0027152 Canadian Notice Regulatory informationNorth American regulatory information Federal Communications Commission FCC Notice Ringer Equivalence Number RENEMI/EMC FCC Part Regulatory informationImportant safety instructions InstallationSafety Use of a music sourceTelecommunication registration Enhanced 911 configurationRadio-frequency interference International regulatory information Additional safety information ITU standardization compliance Chapter Getting started with BCM50About this guide PurposeAbout BCM50 OrganizationBCM50 key elements BCM50 includes the following key elementsBCM50 features Symbols and conventions used in this guide Example Use the info command Whichever set you are usingRelated publications Indicates book titlesCallPilot and Call Center Guides How to get help If you do not see an appropriate number in this list, go to800-4NORTEL Use Express Routing Code ERC 1063# European Free phone 00800 80044-191-555-7980 Emeahelp@nortel.comMail Getting started with BCM50 N0027152 Introducing the BCM50 hardware Main unitsBCM50 main unit ports and connectors Introducing the BCM50 hardwarePort/connector Description Expansion unit ports/connectors and descriptions Expansion unit and media bay modulesMedia bay modules Expansion unit Main unitTrunk MBMs Module type What it does Special notesDigital trunk media bay module Brim faceplate Station MBMs Sheet 1Introducing the BCM50 hardware Station MBMs Sheet 2 DSMAnalog station media bay modules ATA2 ASM8 ASM8+ Gasm Gasi BCM50 hardware Rackmount shelfPatch panel Wallmount bracketWiring field card WFC Wallmount bracketBCM50 components Power supplyPower supply adapter cord international users Uninterruptable power supply Cooling fan Hard diskCooling fan RJ-21 telephony connector Analog telephonesField-replaceable units Field-replaceable unitsRouter card Telephones and adapters Introducing the BCM50 hardware Media bay modulesIntroducing the BCM50 hardware ABC Accessories Introducing the BCM50 hardware N0027152 Viewing the BCM50 system LEDs Viewing the BCM50 system LEDsSystem status LEDs System status LEDs during startup or reboot Power Status DescriptionLAN port LEDs System status LEDs states and descriptionsLAN port LED locations Status DescriptionAdsl router LED descriptions Adsl router LEDs BCM50a onlyDescribes the possible Adsl router LED states Describes the possible Ethernet router LED states LAN port LED indicatorsEthernet router LEDs BCM50e only Media bay module LEDs expansion units only Describes the possible MBM LED statesFollowing MBMs have additional LEDs MBM LED descriptionsDTM LEDs Describes the functions of the DTM LEDsDTM LED functions Status DescriptionsBrim LED functions Brim LEDsDescribes the functions of the Brim LEDs Determining Dhcp server configuration and IP address Determining Dhcp server configuration and IP addressBCM50 main unit no integrated router If an external Dhcp server is not presentBCM50a or BCM50e with integrated router If an external Dhcp server is presentTo disable the Dhcp server on the main unit Page Installing the BCM50 system Installing the BCM50 systemTasks Description Link to Supplies, and tools onInstalling telephones Installing the BCM50 system N0027152 Checking the installation prerequisites Checking the installation prerequisitesEnvironmental requirements Electrical requirementsSite telephony wiring requirements Digital loopSystem equipment, supplies, and tools Analog loopBasic hardware Optional equipmentOther hardware and tools Installing the main unit Shows the steps required to install the main unitUnpacking the main unit Installing the BCM50 unit in an equipment rackInstalling the main unit To install the rackmount shelf in an equipment rack Installing the BCM50 unit on the rackmount shelfTo install the BCM50 unit on the rackmount shelf Attach the units to the rackmount shelf N0027152To install the patch panel optional To install a BCM50 unit on top of another unitTo install the power supply on the rackmount shelf Installing the BCM50 unit on the wall To install the BCM50 wallmount bracketWallmount bracket To install the BCM50 unit on the wallmount bracket Wallmount lock in unlock positionAttach the BCM50 unit to the wallmount bracket Repeat for each BCM50 power supply Installing the wiring field card optionalTo install the WFC Installing the BCM50 unit on a desktop or shelf To install the BCM50 unit on a desktop or shelfNext step Installing an expansion unit Installing an expansion unitUnpacking the expansion unit Verifying the media bay module switch settings Gasm dip switch settings switch To set Gasm dip switchesTo set Gatm dip switches To install a media bay module MBM Installing a media bay module in an expansion unitInstalling the expansion unit Installing an expansion unit N0027152 Connecting the cables to the BCM50 system Connecting the cables to the BCM50 systemConnecting the expansion unit Expansion unitConnecting the expansion unit to the BCM50 Main Unit To connect an expansion unitConnecting the power supply Default line and extension numbersDefault Extension numbers Line numbers Expansion portTo connect a power supply using a UPS To connect a power supply without a UPSConnecting the lines and extensions Wiring warnings Read the warnings in Wiring warnings on To connect the lines and extensionsConnecting telephone lines to the expansion units To connect telephone lines to DTM, BRIM, or 4x16 MBMsTo connect extensions to DSM16, DSM32, ASM8, or 4x16 MBMs Connecting extensions to the expansion unitsTo connect analog telephone lines to the GATM4 or GATM8 Connecting the auxiliary equipment Connecting an auxiliary ringerTo install an external paging system To install an auxiliary ringerConnecting an external paging system Connecting an external music source Tip Paging tipsTo connect the music source using the music source jack Music source jackTo connect the cables to the wiring field card optional To connect the cables to the patch panel optionalNext step Analog terminal adapter Installing telephones and peripheralsSystem telephones Installing an emergency telephone To install the emergency telephoneInstalling telephones and peripherals Central Answering Position CAP/eCAPInstalling IP Phones Installing T7406 cordless systemsInstalling telephones and peripherals N0027152 Installing the analog terminal adapter Configuration overviewRefer to on page 45 for ATA2 specifications Analog telephoneInstalling the ATA2 Connecting the ATA2This section provides information on installing the ATA2 Installing the analog terminal adapterChapter Installing the analog terminal adapter To connect the ATA2Mounting the ATA2 To mount the ATA2 on a wallTest insertion loss measurement ATA2 back view Mounting keyhole slotsConfiguring the ATA2 Installing the analog terminal adapter N0027152 Configuring the BCM50 system Configuring the BCM50 systemInitial parameters overview Initial parametersStartup parameters overview Startup parametersConfiguring the BCM50 system N0027152 Using Telset Administration to set the basic parameters Using Telset Administration to set the basic parametersTo enter the keycodes Configuring the initial parametersTo configure the IP address To configure the modem To select the regionTo create Telset user accounts To select the telephony startup template and startDNTo initialize voice mail Next step Page Using Element Manager to set the basic parameters Using Element Manager to set the basic parametersTo connect to the BCM50 system Accessing the BCM50 systemTo download and install Element Manager Attribute Description To configure the IP subsystemModify IP Settings attributes Attribute To configure the start-up template for telephony servicesCold Reset Telephony attributes Configuring the startup parameters Click InstallQuick Install Wizard attributes To enter a name for your systemDate and Time attributes To configure the date and time settingsTo configure Dhcp server settings To configure IP Phones Configure the Dhcp server attributes see TableDhcp server general settings attributes IP Terminal Global Settings attributesTo configure Snmp settings To configure Snmp community stringsModify Snmp Settings attributes Click Add.... The Add Community String dialog box opensTo configure the Snmp manager list Configure the Add Community String attributes. see TableTo create user accounts Click Ok Repeat steps 4 to 6 to add more community stringsClick Ok Repeat steps 4 to 6 to create more user accounts Using the Startup Profile to configure parameters Using the Startup Profile to configure parametersStartup Profile requirements To customize a Startup Profile for your system Configuring basic parametersTo download the Startup Profile template To load the Startup Profile data onto the BCM50 system Next step Using the Startup Profile to configure parameters N0027152 Completing the initial installation optional Completing the initial installation optionalConfiguring the media bay module To configure the MBMsConfiguring voice mail Configuring modem settingsChecking for software updates Performing a backup Customizing security policiesConnecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the LAN and WANConnecting the BCM50 system to the LAN Describes the function and use of each of the portsLAN ports on the main unit Sheet 1 Port name FunctionTo connect the BCM50 system to the LAN LAN ports on the main unit Sheet 2Connecting the BCM50 system to the WAN To connect the BCM50e main unit to the WANBCM50a main unit BCM50e main unitTo connect the BCM50a main unit to the WAN Proceed to Next stepConnecting the BCM50 system to the LAN and WAN N0027152 To test the main unit Testing basic BCM50 functionalityTesting basic BCM50 functionality To test the expansion unit To test the main unit without a valid keycodeTo troubleshoot the main unit To test a station MBM To troubleshoot the expansion unitTo test the MBM To test a trunk MBM To determine why an MBM does not appear in Element ManagerTo determine why the ATA2 does not function To check the ATA2 wiring Reset to factory settingsTo determine why there is no dial tone at the ATA2 To perform a Level 1 and Level 2 reset Reset levelsActivate the reset feature Set Testing basic BCM50 functionality Level 1 reset Level 2 resetReplacing the BCM50 system components Replacing the BCM50 system componentsReplacing the BCM50 system components N0027152 Replacing a power supply Replacing a power supplyPreparing the system for maintenance Removing the power supplyTo remove the power supply Check for a recent backup of the BCM50 system programmingReturning the system to operation Connect the new power supplyTo connect the new power supply Replacing a power supply N0027152 Replacing a main unit Replacing a main unitTo disconnect the cables To remove a wallmounted main unit Removing the main unitTo remove a rackmounted main unit To connect the cables Installing the new main unitTo remove a desktop mounted main unit To return the system to operation Replacing a main unit N0027152 Replacing a media bay module Refer to the following procedures to replace an MBMReplacing a media bay module To remove the MBM Remove an MBMTo insert the new MBM Replacing a media bay module N0027152 Replacing an expansion unit Replacing an expansion unitTo disconnect the expansion unit cables Disconnecting the cablesRemoving the expansion unit To remove a desktop-mounted expansion unit To remove a rackmounted expansion unitTo remove a wallmounted expansion unit Removing the MBM Inserting the MBM in the new expansion unitInstalling the new expansion unit Replacing an expansion unit Replacing an internal component Replacing an internal componentSpecial tools Removing the main unit Opening the main unit case To remove a desktop-mounted main unitTo open the main unit case Ensure that all the cables are removed from the main unitBCM50 case screws Lift the top of the case off of the BCM50 unit Use one of the following procedures to remove the componentRemoving an internal component To remove the hard disk Hard disk cablesTo remove the fan Hard disk and bracket screwsTo remove the router card FanInserting the new component To insert the new hard diskInsert screws Perform a restore or manual reprogram of the system To insert the new fanTo close the main unit case Closing the main unit caseTo insert the new router card Installing the main unit Replacing the top of the caseTo return the BCM50 system to operation Replacing an internal component Appendix a RJ-21 telephony connector wiring chartAppendix a RJ-21 telephony connector wiring chart RJ-21 telephony connector wiring Sheet 2 LAN ports wiring chart Appendix B LAN ports wiring chartAppendix B BCM50a BCM50ePin Signal Lists the wiring details for the LAN portsLAN port wiring WAN ports wiring chart On page 210 list the wiring details for the WAN portsAppendix C WAN ports wiring chart RJ-11 WAN port wiringRJ-45 WAN port wiring Expansion ports wiring chart Lists the wiring details for the expansion portsAppendix D Expansion ports wiring chart Expansion port wiring Sheet 1FS256 Receive Data + FS256 Receive Data DTM wiring chart Appendix E DTM wiring chartDefault line numbers on Line type Expansion port Appendix EAppendix E DTM wiring chart N0027152 Brim wiring chart On page 216 list the wiring details for the RJ-45 portsAppendix F Brim wiring chart Brim RJ-45 port wiringAppendix F Brim wiring chart Brim line numbering Default line numbers on Port number Expansion portGatm wiring chart Appendix G Gatm wiring chartGATM4 RJ-21 connector wiring Sheet 1 Appendix GGATM8 RJ-21 connector wiring Sheet 1 Ring Slate-Violet Appendix G Gatm wiring chart N0027152 4x16 wiring charts Appendix H 4x16 wiring charts4x16 RJ-11 port wiring Appendix HLists the wiring details for the RJ-21 connector on Appendix H 4x16 wiring charts 4x16 default line numbering4x16 RJ-21 connector wiring Sheet 1 Default line number on Port number Expansion portTip Black-Brown Appendix H 4x16 wiring charts N0027152 DSM16 and DSM32 wiring charts Appendix I DSM16 and DSM32 wiring chartsDSM16 and DSM32 RJ-21 connector wiring Sheet 1 AppendixSet Pin Connection Wire color RJ-21 241242 243ASM8, ASM8+, and Gasm wiring chart Lists the wiring details for the RJ-21 connector on the ASMAppendix J ASM8, ASM8+, and Gasm wiring chart ASM RJ-21 connector wiring Sheet 1Default DN on Set Pin Connection Expansion port No connection Violet-Slate Slate-VioletSystem region attributes Regional default system valuesAppendix K Regional language default values Default languages by regionAppendix K System region attributes South/Central America language supportRegional caller ID display formats Regional companding lawRegional media bay module availability Companding law by regionPRI line protocol supported, by region Sheet 1 Regional PRI line protocol supportShows the PRI line protocol support by region Mcdn over PRI SL-1 Isdn line servicesIsdn line services Protocol Region Available Isdn services Define time zones by country and languageTime/date formats based on language Language/Country Time/Date formatSystem defaults Region defaults Sheet 1Default dialing restrictions, by profile Restriction filter defaultsAppendix K System region attributes Region defaults Sheet 2 Digital trunk types Provides a description of the types of digital trunk typesDigital trunk types and descriptions Sheet 1 Digital trunk Description TypesCallPilot region default languages by country Default voice mailCallPilot regions Analog trunk typesCallPilot feature default anomalies Spain Sweden SwitzerlandAppendix K System region attributes N0027152 Index NumericsIndex DhcpLED PRI CAP Index N0027152