Nortel Networks BCM50 instruction

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BCM50 Installation and Maintenance Guide

Part No. N0027152 01

08 April 2005

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Nortel Networks manual BCM50 Installation and Maintenance Guide

Contents

BCM50 Installation and Maintenance Guide N0027152 Copyright Nortel Networks Limited Software License BCM50 Installation and Maintenance Guide Nortel Networks Task List Installing the main unit Task List Using Element Manager to set the basic parameters Replacing a power supply Task List N0027152 Contents Chapter Viewing the BCM50 system LEDs Contents Chapter Installing the main unit Chapter Configuring the BCM50 system Chapter Connecting the BCM50 system to the LAN and WAN 194 Index Contents N0027152 North American regulatory information Regulatory informationCanadian Notice Ringer Equivalence Number REN Federal Communications Commission FCC NoticeEMI/EMC FCC Part Regulatory information Installation Important safety instructions Use of a music source Safety Radio-frequency interference Enhanced 911 configurationTelecommunication registration International regulatory information Additional safety information ITU standardization compliance Getting started with BCM50 ChapterAbout this guide Purpose Organization About BCM50BCM50 key elements BCM50 includes the following key elements BCM50 features Symbols and conventions used in this guide Whichever set you are using Example Use the info commandRelated publications Indicates book titles CallPilot and Call Center Guides If you do not see an appropriate number in this list, go to How to get help European Free phone 00800 800 800-4NORTEL Use Express Routing Code ERC 1063#44-191-555-7980 Emeahelp@nortel.com Mail Getting started with BCM50 N0027152 Main units Introducing the BCM50 hardware Introducing the BCM50 hardware BCM50 main unit ports and connectors Port/connector Description Expansion unit and media bay modules Expansion unit ports/connectors and descriptions Expansion unit Main unit Media bay modules Module type What it does Special notes Trunk MBMs Digital trunk media bay module Station MBMs Sheet 1 Brim faceplate DSM Introducing the BCM50 hardware Station MBMs Sheet 2 Analog station media bay modules ATA2 ASM8 ASM8+ Gasm Gasi Rackmount shelf BCM50 hardware Wallmount bracket Patch panel Wallmount bracket Wiring field card WFC Power supply adapter cord international users Power supplyBCM50 components Uninterruptable power supply Cooling fan Hard diskCooling fan Analog telephones RJ-21 telephony connector Router card Field-replaceable unitsField-replaceable units Introducing the BCM50 hardware Media bay modules Telephones and adapters Introducing the BCM50 hardware ABC Accessories Introducing the BCM50 hardware N0027152 System status LEDs Viewing the BCM50 system LEDsViewing the BCM50 system LEDs Power Status Description System status LEDs during startup or rebootLAN port LEDs System status LEDs states and descriptions Status Description LAN port LED locations Describes the possible Adsl router LED states Adsl router LEDs BCM50a onlyAdsl router LED descriptions Ethernet router LEDs BCM50e only LAN port LED indicatorsDescribes the possible Ethernet router LED states Describes the possible MBM LED states Media bay module LEDs expansion units onlyFollowing MBMs have additional LEDs MBM LED descriptions Describes the functions of the DTM LEDs DTM LEDsDTM LED functions Status Descriptions Describes the functions of the Brim LEDs Brim LEDsBrim LED functions Determining Dhcp server configuration and IP address Determining Dhcp server configuration and IP addressBCM50 main unit no integrated router If an external Dhcp server is not present If an external Dhcp server is present BCM50a or BCM50e with integrated router To disable the Dhcp server on the main unit Page Installing the BCM50 system Installing the BCM50 system Supplies, and tools on Tasks Description Link to Installing telephones Installing the BCM50 system N0027152 Checking the installation prerequisites Checking the installation prerequisitesEnvironmental requirements Electrical requirements Digital loop Site telephony wiring requirements Analog loop System equipment, supplies, and toolsBasic hardware Optional equipment Other hardware and tools Shows the steps required to install the main unit Installing the main unit Installing the main unit Installing the BCM50 unit in an equipment rackUnpacking the main unit Installing the BCM50 unit on the rackmount shelf To install the rackmount shelf in an equipment rack Attach the units to the rackmount shelf N0027152 To install the BCM50 unit on the rackmount shelf To install the power supply on the rackmount shelf To install a BCM50 unit on top of another unitTo install the patch panel optional To install the BCM50 wallmount bracket Installing the BCM50 unit on the wall Wallmount bracket Wallmount lock in unlock position To install the BCM50 unit on the wallmount bracket Attach the BCM50 unit to the wallmount bracket To install the WFC Installing the wiring field card optionalRepeat for each BCM50 power supply To install the BCM50 unit on a desktop or shelf Installing the BCM50 unit on a desktop or shelf Next step Installing an expansion unit Installing an expansion unit Unpacking the expansion unit Verifying the media bay module switch settings To set Gatm dip switches To set Gasm dip switchesGasm dip switch settings switch Installing the expansion unit Installing a media bay module in an expansion unitTo install a media bay module MBM Installing an expansion unit N0027152 Connecting the cables to the BCM50 system Connecting the cables to the BCM50 system Expansion unit Connecting the expansion unit To connect an expansion unit Connecting the expansion unit to the BCM50 Main Unit Default line and extension numbers Connecting the power supplyDefault Extension numbers Line numbers Expansion port To connect a power supply without a UPS To connect a power supply using a UPS Connecting the lines and extensions Wiring warnings To connect the lines and extensions Read the warnings in Wiring warnings on To connect telephone lines to DTM, BRIM, or 4x16 MBMs Connecting telephone lines to the expansion units To connect analog telephone lines to the GATM4 or GATM8 Connecting extensions to the expansion unitsTo connect extensions to DSM16, DSM32, ASM8, or 4x16 MBMs Connecting an auxiliary ringer Connecting the auxiliary equipment Connecting an external paging system To install an auxiliary ringerTo install an external paging system Tip Paging tips Connecting an external music source Music source jack To connect the music source using the music source jack To connect the cables to the patch panel optional To connect the cables to the wiring field card optional Next step System telephones Installing telephones and peripheralsAnalog terminal adapter To install the emergency telephone Installing an emergency telephoneInstalling telephones and peripherals Central Answering Position CAP/eCAP Installing T7406 cordless systems Installing IP Phones Installing telephones and peripherals N0027152 Configuration overview Installing the analog terminal adapterRefer to on page 45 for ATA2 specifications Analog telephone Connecting the ATA2 Installing the ATA2This section provides information on installing the ATA2 Installing the analog terminal adapter To connect the ATA2 Chapter Installing the analog terminal adapterMounting the ATA2 To mount the ATA2 on a wall ATA2 back view Mounting keyhole slots Test insertion loss measurement Configuring the ATA2 Installing the analog terminal adapter N0027152 Configuring the BCM50 system Configuring the BCM50 system Initial parameters Initial parameters overview Startup parameters Startup parameters overview Configuring the BCM50 system N0027152 Using Telset Administration to set the basic parameters Using Telset Administration to set the basic parameters To configure the IP address Configuring the initial parametersTo enter the keycodes To select the region To configure the modem To initialize voice mail To select the telephony startup template and startDNTo create Telset user accounts Next step Page Using Element Manager to set the basic parameters Using Element Manager to set the basic parameters To download and install Element Manager Accessing the BCM50 systemTo connect to the BCM50 system Modify IP Settings attributes To configure the IP subsystemAttribute Description Cold Reset Telephony attributes To configure the start-up template for telephony servicesAttribute Click Install Configuring the startup parametersQuick Install Wizard attributes To enter a name for your system To configure Dhcp server settings To configure the date and time settingsDate and Time attributes Configure the Dhcp server attributes see Table To configure IP PhonesDhcp server general settings attributes IP Terminal Global Settings attributes To configure Snmp community strings To configure Snmp settingsModify Snmp Settings attributes Click Add.... The Add Community String dialog box opens Configure the Add Community String attributes. see Table To configure the Snmp manager listTo create user accounts Click Ok Repeat steps 4 to 6 to add more community strings Click Ok Repeat steps 4 to 6 to create more user accounts Using the Startup Profile to configure parameters Using the Startup Profile to configure parameters Startup Profile requirements To download the Startup Profile template Configuring basic parametersTo customize a Startup Profile for your system To load the Startup Profile data onto the BCM50 system Next step Using the Startup Profile to configure parameters N0027152 Completing the initial installation optional Completing the initial installation optional To configure the MBMs Configuring the media bay module Checking for software updates Configuring modem settingsConfiguring voice mail Customizing security policies Performing a backup Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the LAN and WAN Describes the function and use of each of the ports Connecting the BCM50 system to the LANLAN ports on the main unit Sheet 1 Port name Function LAN ports on the main unit Sheet 2 To connect the BCM50 system to the LAN To connect the BCM50e main unit to the WAN Connecting the BCM50 system to the WANBCM50a main unit BCM50e main unit Proceed to Next step To connect the BCM50a main unit to the WAN Connecting the BCM50 system to the LAN and WAN N0027152 Testing basic BCM50 functionality Testing basic BCM50 functionalityTo test the main unit To troubleshoot the main unit To test the main unit without a valid keycodeTo test the expansion unit To test the MBM To troubleshoot the expansion unitTo test a station MBM To determine why the ATA2 does not function To determine why an MBM does not appear in Element ManagerTo test a trunk MBM To determine why there is no dial tone at the ATA2 Reset to factory settingsTo check the ATA2 wiring Activate the reset feature Reset levelsTo perform a Level 1 and Level 2 reset Set Level 2 reset Testing basic BCM50 functionality Level 1 reset Replacing the BCM50 system components Replacing the BCM50 system components Replacing the BCM50 system components N0027152 Replacing a power supply Replacing a power supply Removing the power supply Preparing the system for maintenanceTo remove the power supply Check for a recent backup of the BCM50 system programming To connect the new power supply Connect the new power supplyReturning the system to operation Replacing a power supply N0027152 Replacing a main unit Replacing a main unit To disconnect the cables To remove a rackmounted main unit Removing the main unitTo remove a wallmounted main unit To remove a desktop mounted main unit Installing the new main unitTo connect the cables To return the system to operation Replacing a main unit N0027152 Replacing a media bay module Refer to the following procedures to replace an MBMReplacing a media bay module Remove an MBM To remove the MBM To insert the new MBM Replacing a media bay module N0027152 Replacing an expansion unit Replacing an expansion unit Removing the expansion unit Disconnecting the cablesTo disconnect the expansion unit cables To remove a wallmounted expansion unit To remove a rackmounted expansion unitTo remove a desktop-mounted expansion unit Inserting the MBM in the new expansion unit Removing the MBM Installing the new expansion unit Replacing an expansion unit Replacing an internal component Replacing an internal component Special tools Removing the main unit To remove a desktop-mounted main unit Opening the main unit caseTo open the main unit case Ensure that all the cables are removed from the main unit BCM50 case screws Removing an internal component Use one of the following procedures to remove the componentLift the top of the case off of the BCM50 unit Hard disk cables To remove the hard disk Hard disk and bracket screws To remove the fan Fan To remove the router card To insert the new hard disk Inserting the new component Insert screws To insert the new fan Perform a restore or manual reprogram of the system To insert the new router card Closing the main unit caseTo close the main unit case Replacing the top of the case Installing the main unit To return the BCM50 system to operation Replacing an internal component Appendix a RJ-21 telephony connector wiring chart RJ-21 telephony connector wiring chartAppendix a RJ-21 telephony connector wiring Sheet 2 Appendix B LAN ports wiring chart LAN ports wiring chartAppendix B BCM50a BCM50e LAN port wiring Lists the wiring details for the LAN portsPin Signal On page 210 list the wiring details for the WAN ports WAN ports wiring chartAppendix C WAN ports wiring chart RJ-11 WAN port wiring RJ-45 WAN port wiring Lists the wiring details for the expansion ports Expansion ports wiring chartAppendix D Expansion ports wiring chart Expansion port wiring Sheet 1 FS256 Receive Data + FS256 Receive Data Appendix E DTM wiring chart DTM wiring chartDefault line numbers on Line type Expansion port Appendix E Appendix E DTM wiring chart N0027152 On page 216 list the wiring details for the RJ-45 ports Brim wiring chartAppendix F Brim wiring chart Brim RJ-45 port wiring Default line numbers on Port number Expansion port Appendix F Brim wiring chart Brim line numbering Appendix G Gatm wiring chart Gatm wiring chartGATM4 RJ-21 connector wiring Sheet 1 Appendix G GATM8 RJ-21 connector wiring Sheet 1 Ring Slate-Violet Appendix G Gatm wiring chart N0027152 Appendix H 4x16 wiring charts 4x16 wiring charts4x16 RJ-11 port wiring Appendix H Appendix H 4x16 wiring charts 4x16 default line numbering Lists the wiring details for the RJ-21 connector on4x16 RJ-21 connector wiring Sheet 1 Default line number on Port number Expansion port Tip Black-Brown Appendix H 4x16 wiring charts N0027152 Appendix I DSM16 and DSM32 wiring charts DSM16 and DSM32 wiring chartsDSM16 and DSM32 RJ-21 connector wiring Sheet 1 Appendix 241 Set Pin Connection Wire color RJ-21242 243 Lists the wiring details for the RJ-21 connector on the ASM ASM8, ASM8+, and Gasm wiring chartAppendix J ASM8, ASM8+, and Gasm wiring chart ASM RJ-21 connector wiring Sheet 1 Expansion port No connection Violet-Slate Slate-Violet Default DN on Set Pin Connection Appendix K Regional default system valuesSystem region attributes Default languages by region Regional language default valuesAppendix K System region attributes South/Central America language support Regional companding law Regional caller ID display formatsRegional media bay module availability Companding law by region Shows the PRI line protocol support by region Regional PRI line protocol supportPRI line protocol supported, by region Sheet 1 Isdn line services Isdn line servicesMcdn over PRI SL-1 Define time zones by country and language Protocol Region Available Isdn servicesTime/date formats based on language Language/Country Time/Date format Region defaults Sheet 1 System defaults Appendix K System region attributes Region defaults Sheet 2 Restriction filter defaultsDefault dialing restrictions, by profile Provides a description of the types of digital trunk types Digital trunk typesDigital trunk types and descriptions Sheet 1 Digital trunk Description Types Default voice mail CallPilot region default languages by countryCallPilot regions Analog trunk types Spain Sweden Switzerland CallPilot feature default anomalies Appendix K System region attributes N0027152 Numerics Index Dhcp Index LED PRI CAP Index N0027152