CallPilot feature default anomalies | Nortel Networks BCM50 guide

Appendix K System region attributes 239

Table 62 lists the feature default settings that differ among the CallPilot regions.

Table 62 CallPilot feature default anomalies

	Mail box		Alternate QZ		Max local			National Number
	login		mapping		number length			Length				Maximum CLID display

Regions	**	88	False	True	7	8	11	8	9	10	11	7	8	9	16


Australia		9		9		9			9				9

CALA	9			9		9		9					9

Caribbean	9		9		9					9		9

Denmark		9		9		9					9		9

Europe		9		9	9						9				9

Germany		9		9	9						9	9

Global		9		9	9						9				9

Holland		9		9	9						9	9

Hong Kong	9		9				9			9				9

Italy		9		9	9						9	9

North America	9		9		9					9		9

Norway		9		9	9						9	9

PRC	9		9				9			9				9

Spain		9		9	9						9	9

Sweden		9		9		9					9		9

Switzerland		9		9	9						9	9

UK		9		9			9				9			9

BCM50 Installation and Maintenance Guide

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Nortel Networks BCM50 manual CallPilot feature default anomalies, Spain Sweden Switzerland

Contents

BCM50 Installation and Maintenance Guide N0027152 Copyright Nortel Networks Limited Software License BCM50 Installation and Maintenance Guide Nortel Networks Task List Installing the main unit Task List Using Element Manager to set the basic parameters Replacing a power supply Task List N0027152 Contents Chapter Viewing the BCM50 system LEDs Contents Chapter Installing the main unit Chapter Configuring the BCM50 system Chapter Connecting the BCM50 system to the LAN and WAN 194 Index Contents N0027152 Canadian Notice Regulatory informationNorth American regulatory information Regulatory information Federal Communications Commission FCC NoticeRinger Equivalence Number REN EMI/EMC FCC Part Installation Important safety instructions Use of a music source Safety Telecommunication registration Enhanced 911 configurationRadio-frequency interference International regulatory information Additional safety information ITU standardization compliance Purpose ChapterGetting started with BCM50 About this guide BCM50 includes the following key elements About BCM50Organization BCM50 key elements BCM50 features Symbols and conventions used in this guide Indicates book titles Example Use the info commandWhichever set you are using Related publications CallPilot and Call Center Guides If you do not see an appropriate number in this list, go to How to get help Emeahelp@nortel.com 800-4NORTEL Use Express Routing Code ERC 1063#European Free phone 00800 800 44-191-555-7980 Mail Getting started with BCM50 N0027152 Main units Introducing the BCM50 hardware Introducing the BCM50 hardware BCM50 main unit ports and connectors Port/connector Description Expansion unit and media bay modules Expansion unit ports/connectors and descriptions Expansion unit Main unit Media bay modules Module type What it does Special notes Trunk MBMs Digital trunk media bay module Station MBMs Sheet 1 Brim faceplate DSM Introducing the BCM50 hardware Station MBMs Sheet 2 Analog station media bay modules ATA2 ASM8 ASM8+ Gasm Gasi Rackmount shelf BCM50 hardware Wallmount bracket Patch panel Wallmount bracket Wiring field card WFC BCM50 components Power supplyPower supply adapter cord international users Uninterruptable power supply Cooling fan Hard diskCooling fan Analog telephones RJ-21 telephony connector Field-replaceable units Field-replaceable unitsRouter card Introducing the BCM50 hardware Media bay modules Telephones and adapters Introducing the BCM50 hardware ABC Accessories Introducing the BCM50 hardware N0027152 Viewing the BCM50 system LEDs Viewing the BCM50 system LEDsSystem status LEDs System status LEDs states and descriptions System status LEDs during startup or rebootPower Status Description LAN port LEDs Status Description LAN port LED locations Adsl router LED descriptions Adsl router LEDs BCM50a onlyDescribes the possible Adsl router LED states Describes the possible Ethernet router LED states LAN port LED indicatorsEthernet router LEDs BCM50e only MBM LED descriptions Media bay module LEDs expansion units onlyDescribes the possible MBM LED states Following MBMs have additional LEDs Status Descriptions DTM LEDsDescribes the functions of the DTM LEDs DTM LED functions Brim LED functions Brim LEDsDescribes the functions of the Brim LEDs If an external Dhcp server is not present Determining Dhcp server configuration and IP addressDetermining Dhcp server configuration and IP address BCM50 main unit no integrated router If an external Dhcp server is present BCM50a or BCM50e with integrated router To disable the Dhcp server on the main unit Page Installing the BCM50 system Installing the BCM50 system Supplies, and tools on Tasks Description Link to Installing telephones Installing the BCM50 system N0027152 Electrical requirements Checking the installation prerequisitesChecking the installation prerequisites Environmental requirements Digital loop Site telephony wiring requirements Optional equipment System equipment, supplies, and toolsAnalog loop Basic hardware Other hardware and tools Shows the steps required to install the main unit Installing the main unit Unpacking the main unit Installing the BCM50 unit in an equipment rackInstalling the main unit Installing the BCM50 unit on the rackmount shelf To install the rackmount shelf in an equipment rack Attach the units to the rackmount shelf N0027152 To install the BCM50 unit on the rackmount shelf To install the patch panel optional To install a BCM50 unit on top of another unitTo install the power supply on the rackmount shelf To install the BCM50 wallmount bracket Installing the BCM50 unit on the wall Wallmount bracket Wallmount lock in unlock position To install the BCM50 unit on the wallmount bracket Attach the BCM50 unit to the wallmount bracket Repeat for each BCM50 power supply Installing the wiring field card optionalTo install the WFC To install the BCM50 unit on a desktop or shelf Installing the BCM50 unit on a desktop or shelf Next step Installing an expansion unit Installing an expansion unit Unpacking the expansion unit Verifying the media bay module switch settings Gasm dip switch settings switch To set Gasm dip switchesTo set Gatm dip switches To install a media bay module MBM Installing a media bay module in an expansion unitInstalling the expansion unit Installing an expansion unit N0027152 Connecting the cables to the BCM50 system Connecting the cables to the BCM50 system Expansion unit Connecting the expansion unit To connect an expansion unit Connecting the expansion unit to the BCM50 Main Unit Expansion port Connecting the power supplyDefault line and extension numbers Default Extension numbers Line numbers To connect a power supply without a UPS To connect a power supply using a UPS Connecting the lines and extensions Wiring warnings To connect the lines and extensions Read the warnings in Wiring warnings on To connect telephone lines to DTM, BRIM, or 4x16 MBMs Connecting telephone lines to the expansion units To connect extensions to DSM16, DSM32, ASM8, or 4x16 MBMs Connecting extensions to the expansion unitsTo connect analog telephone lines to the GATM4 or GATM8 Connecting an auxiliary ringer Connecting the auxiliary equipment To install an external paging system To install an auxiliary ringerConnecting an external paging system Tip Paging tips Connecting an external music source Music source jack To connect the music source using the music source jack To connect the cables to the patch panel optional To connect the cables to the wiring field card optional Next step Analog terminal adapter Installing telephones and peripheralsSystem telephones Central Answering Position CAP/eCAP Installing an emergency telephoneTo install the emergency telephone Installing telephones and peripherals Installing T7406 cordless systems Installing IP Phones Installing telephones and peripherals N0027152 Analog telephone Installing the analog terminal adapterConfiguration overview Refer to on page 45 for ATA2 specifications Installing the analog terminal adapter Installing the ATA2Connecting the ATA2 This section provides information on installing the ATA2 To mount the ATA2 on a wall Chapter Installing the analog terminal adapterTo connect the ATA2 Mounting the ATA2 ATA2 back view Mounting keyhole slots Test insertion loss measurement Configuring the ATA2 Installing the analog terminal adapter N0027152 Configuring the BCM50 system Configuring the BCM50 system Initial parameters Initial parameters overview Startup parameters Startup parameters overview Configuring the BCM50 system N0027152 Using Telset Administration to set the basic parameters Using Telset Administration to set the basic parameters To enter the keycodes Configuring the initial parametersTo configure the IP address To select the region To configure the modem To create Telset user accounts To select the telephony startup template and startDNTo initialize voice mail Next step Page Using Element Manager to set the basic parameters Using Element Manager to set the basic parameters To connect to the BCM50 system Accessing the BCM50 systemTo download and install Element Manager Attribute Description To configure the IP subsystemModify IP Settings attributes Attribute To configure the start-up template for telephony servicesCold Reset Telephony attributes To enter a name for your system Configuring the startup parametersClick Install Quick Install Wizard attributes Date and Time attributes To configure the date and time settingsTo configure Dhcp server settings IP Terminal Global Settings attributes To configure IP PhonesConfigure the Dhcp server attributes see Table Dhcp server general settings attributes Click Add.... The Add Community String dialog box opens To configure Snmp settingsTo configure Snmp community strings Modify Snmp Settings attributes Click Ok Repeat steps 4 to 6 to add more community strings To configure the Snmp manager listConfigure the Add Community String attributes. see Table To create user accounts Click Ok Repeat steps 4 to 6 to create more user accounts Using the Startup Profile to configure parameters Using the Startup Profile to configure parameters Startup Profile requirements To customize a Startup Profile for your system Configuring basic parametersTo download the Startup Profile template To load the Startup Profile data onto the BCM50 system Next step Using the Startup Profile to configure parameters N0027152 Completing the initial installation optional Completing the initial installation optional To configure the MBMs Configuring the media bay module Configuring voice mail Configuring modem settingsChecking for software updates Customizing security policies Performing a backup Connecting the BCM50 system to the LAN and WAN Connecting the BCM50 system to the LAN and WAN Port name Function Connecting the BCM50 system to the LANDescribes the function and use of each of the ports LAN ports on the main unit Sheet 1 LAN ports on the main unit Sheet 2 To connect the BCM50 system to the LAN BCM50e main unit Connecting the BCM50 system to the WANTo connect the BCM50e main unit to the WAN BCM50a main unit Proceed to Next step To connect the BCM50a main unit to the WAN Connecting the BCM50 system to the LAN and WAN N0027152 To test the main unit Testing basic BCM50 functionalityTesting basic BCM50 functionality To test the expansion unit To test the main unit without a valid keycodeTo troubleshoot the main unit To test a station MBM To troubleshoot the expansion unitTo test the MBM To test a trunk MBM To determine why an MBM does not appear in Element ManagerTo determine why the ATA2 does not function To check the ATA2 wiring Reset to factory settingsTo determine why there is no dial tone at the ATA2 To perform a Level 1 and Level 2 reset Reset levelsActivate the reset feature Set Level 2 reset Testing basic BCM50 functionality Level 1 reset Replacing the BCM50 system components Replacing the BCM50 system components Replacing the BCM50 system components N0027152 Replacing a power supply Replacing a power supply Check for a recent backup of the BCM50 system programming Preparing the system for maintenanceRemoving the power supply To remove the power supply Returning the system to operation Connect the new power supplyTo connect the new power supply Replacing a power supply N0027152 Replacing a main unit Replacing a main unit To disconnect the cables To remove a wallmounted main unit Removing the main unitTo remove a rackmounted main unit To connect the cables Installing the new main unitTo remove a desktop mounted main unit To return the system to operation Replacing a main unit N0027152 Replacing a media bay module Refer to the following procedures to replace an MBMReplacing a media bay module Remove an MBM To remove the MBM To insert the new MBM Replacing a media bay module N0027152 Replacing an expansion unit Replacing an expansion unit To disconnect the expansion unit cables Disconnecting the cablesRemoving the expansion unit To remove a desktop-mounted expansion unit To remove a rackmounted expansion unitTo remove a wallmounted expansion unit Inserting the MBM in the new expansion unit Removing the MBM Installing the new expansion unit Replacing an expansion unit Replacing an internal component Replacing an internal component Special tools Removing the main unit Ensure that all the cables are removed from the main unit Opening the main unit caseTo remove a desktop-mounted main unit To open the main unit case BCM50 case screws Lift the top of the case off of the BCM50 unit Use one of the following procedures to remove the componentRemoving an internal component Hard disk cables To remove the hard disk Hard disk and bracket screws To remove the fan Fan To remove the router card To insert the new hard disk Inserting the new component Insert screws To insert the new fan Perform a restore or manual reprogram of the system To close the main unit case Closing the main unit caseTo insert the new router card Replacing the top of the case Installing the main unit To return the BCM50 system to operation Replacing an internal component Appendix a RJ-21 telephony connector wiring chartAppendix a RJ-21 telephony connector wiring chart RJ-21 telephony connector wiring Sheet 2 BCM50a BCM50e LAN ports wiring chartAppendix B LAN ports wiring chart Appendix B Pin Signal Lists the wiring details for the LAN portsLAN port wiring RJ-11 WAN port wiring WAN ports wiring chartOn page 210 list the wiring details for the WAN ports Appendix C WAN ports wiring chart RJ-45 WAN port wiring Expansion port wiring Sheet 1 Expansion ports wiring chartLists the wiring details for the expansion ports Appendix D Expansion ports wiring chart FS256 Receive Data + FS256 Receive Data Appendix E DTM wiring chartAppendix E DTM wiring chart Default line numbers on Line type Expansion port Appendix E DTM wiring chart N0027152 Brim RJ-45 port wiring Brim wiring chartOn page 216 list the wiring details for the RJ-45 ports Appendix F Brim wiring chart Default line numbers on Port number Expansion port Appendix F Brim wiring chart Brim line numbering Appendix G Gatm wiring chartAppendix G Gatm wiring chart GATM4 RJ-21 connector wiring Sheet 1 GATM8 RJ-21 connector wiring Sheet 1 Ring Slate-Violet Appendix G Gatm wiring chart N0027152 Appendix H 4x16 wiring chartsAppendix H 4x16 wiring charts 4x16 RJ-11 port wiring Default line number on Port number Expansion port Lists the wiring details for the RJ-21 connector onAppendix H 4x16 wiring charts 4x16 default line numbering 4x16 RJ-21 connector wiring Sheet 1 Tip Black-Brown Appendix H 4x16 wiring charts N0027152 Appendix DSM16 and DSM32 wiring chartsAppendix I DSM16 and DSM32 wiring charts DSM16 and DSM32 RJ-21 connector wiring Sheet 1 243 Set Pin Connection Wire color RJ-21241 242 ASM RJ-21 connector wiring Sheet 1 ASM8, ASM8+, and Gasm wiring chartLists the wiring details for the RJ-21 connector on the ASM Appendix J ASM8, ASM8+, and Gasm wiring chart Expansion port No connection Violet-Slate Slate-Violet Default DN on Set Pin Connection System region attributes Regional default system valuesAppendix K South/Central America language support Regional language default valuesDefault languages by region Appendix K System region attributes Companding law by region Regional caller ID display formatsRegional companding law Regional media bay module availability PRI line protocol supported, by region Sheet 1 Regional PRI line protocol supportShows the PRI line protocol support by region Mcdn over PRI SL-1 Isdn line servicesIsdn line services Language/Country Time/Date format Protocol Region Available Isdn servicesDefine time zones by country and language Time/date formats based on language Region defaults Sheet 1 System defaults Default dialing restrictions, by profile Restriction filter defaultsAppendix K System region attributes Region defaults Sheet 2 Digital trunk Description Types Digital trunk typesProvides a description of the types of digital trunk types Digital trunk types and descriptions Sheet 1 Analog trunk types CallPilot region default languages by countryDefault voice mail CallPilot regions Spain Sweden Switzerland CallPilot feature default anomalies Appendix K System region attributes N0027152 Numerics Index Dhcp Index LED PRI CAP Index N0027152