Nortel Networks M3904, M3901 While on an active call, Place a call on Hold, Transfer a call M3902

While on an active call

While on an active call

This section describes features that you can use while on an active call.

Place a call on Hold

Use the Hold feature when you are talking with one party and a second call comes in on a second line. You can answer the second call and retain the original call by putting it on Hold.

To place a call on Hold:

Hold /

To retrieve a call on hold:

Press the Hold Key.

The LCD indicator flashes beside the line on hold.

Note 1: If the Automatic Hold feature is configured for your Meridian 1, the active call is automatically put on hold when you answer the second call.

Note 2: On the Meridian SL-100 Automatic Hold is the default feature.

Note 3: The caller hears music while on hold, if the Music on Hold feature is configured for your system.

2637	Press the Line (DN) Key beside the
	flashing LCD indicator.

Transfer a call (M3902)

Use the Transfer feature to redirect a call to a third party.

To use the Transfer feature:

Transfer /	1.		Press the Transfer Key.
			The other party is on hold and you
			receive dial tone. The LED indicator
			light flashes steadily.
		2.	Dial the number of the telephone
			where the call is to be transferred.

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