Customer Originated Trace, CustOrigTr | Nortel Networks M3903

Meridian SL-100 CLASS Features

Customer Originated Trace

The Customer Originated Trace feature allows you to activate an immediate trace of the last incoming call to your Directory Number (DN) without requiring prior approval and manual intervention by your network administrator. Customer Originated Trace may be activated on a per-call basis. This feature may be activated using a feature key or by using a Feature Access Code (FAC). Check with your network administrator regarding the availability of this feature.

To activate Customer Originated Trace after receiving a harassing or prank telephone call:

Goodbye /

2498

CustOrigTr

Goodbye /

1.Press the Goodbye Key to disconnect from the harassing or prank telephone call.

2.Press the Line (DN) Key.

3.Press the CustOrigTr Key, or dial the Customer Originated Trace FAC.

An announcement will inform you whether or not the call was successfully traced.

4.Press the Goodbye Key to disconnect .

The feature is automatically deactivated.

Contact your network administrator for follow-up actions.

Note: Availability of this feature is dependent upon your Meridian SL-100 system software and network connections.

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Nortel Networks M3903, M3902, M3904, M3901 manual Customer Originated Trace, CustOrigTr

Contents

Meridian Digital Telephones Page Contents Incoming calls Hospitality features Call Log Access and use the Personal Directory 102 Accessories for the M3900 Series telephones 127 M3901 M3900 Series Meridian Digital Telephone Mute M3902 M3903 M3904 2498 Your Telephone’s Controls Line/Directory Number DN Key on CallWait 24962498 Dial More Trans Terms you should know Terms you should know Use handsfree calling M3902, M3903, and M3904 Your telephone call features Headset Select Done Activate/deactivate Group listening Select Off Done 2637 Use the Predial feature Make a call Display AutoDial Make a call while on-hookAuto Dial AutoDial RingAgn Ring Again M3902 CanclRA Ring Again M3903 and M3904RngCall Redial last number called SpcCtlr SpcUser Use Speed Call M3902SpcCtlr SpcCtrl SpcUsr Use Speed Call M3903 and M3904SpcCtrl Hotline Make a System Speed CallUse Hot Line SScCtlr SScUser Intercom Make an Intercom call Answer a call Transfer a call M3902 While on an active callPlace a call on Hold Trans Swap Connect Transfer a call M3903 and M3904 Use Timed Reminder Recall AttRecall Use Attendant RecallUse Call Park M3902 Park Use Call Park M3903 and M3904 Press the Park Key DirectPark Park DirectPark Charge Calling Party Number M3902Calling Party Number/Charge Account M3903 and M3904 CParty Display 2637 Display incoming calls Trans Conf Trace a Malicious callCallTrace AutoAns Incoming callsActivate Automatic Answerback DNPickup Use Call PickupPickup GrpPickup Press the Call Wait Key CWait for M3902 to answer the call Use Call Waiting Display Forward While you are away from your deskForward calls M3902 Forward CanclFw Forward calls M3903 and M3904CheckFw Exit CheckFw IntForward Forward internal calls only Use Remote Call Forward To cancel Remote Call Forward Secure your telephone Conf Set up a Conference call M3902Talk with more than one person Conf Swap Connect Set up a Conference call M3903 and M3904 Conf 2637 Connect Join a call M3902Join a call M3903 and M3904 ConfSelDsp 2637 Selectable Conferee Display and DisconnectConfSelDsp GroupCall Use Group Call On the call MakeSetBsy Work without interruptionActivate Make Set Busy CentrexSHF AutoDial Additional Call FeaturesAuto Dial Transfer Feature Use the buzz signal CentrexSHF Centrex/Exchange Switch Hook FlashCall Page to make an announcement Charge 2637 Charge or Force Charge a call M3902 Conf Charge Charge or Force Charge a call M3903 and M3904 Conf Account Trans Account Connect Override ExeBusyOvd Override Feature Override Forced Camp-on Enhanced Override Feature Trans Connect Station Camp-on PrivRls Privacy Release RadioPage Radio Paging To use the Special Radio Paging features VoiceCall Voice CallUse the Voice Messaging control screens Next PlayStop Last Automatic Wake-Up Hospitality features Entered as 0730 945 PM is MsgReg Message Registration RoomStatus Maid Identification Room Status Anonymous Caller Rejection Meridian SL-100 Class Features Automatic Callback Dial the Automatic Recall Activate FAC Automatic Recall 2498 CustOrigTr Customer Originated Trace Selective Call Forward Calling Name and Number Delivery Blocking M3903 display Telephone displayM3902 display M3904 display Select Options List Select a language Change a Feature Key label M3902 Select Restore Press the Programmable Line Change a Feature Key label M3903 and M3904 Select Purchasing Lower Higher Adjust Screen contrastAdjust volume Play Select Choose Ring typeSelect Call Log options Select Preferred name match Set up area codeUse Live dial pad Select Date/time format Enable Call timerEnable Key click Activate Headset port external alerter Use Call indicator lightUse Headset port on call Display diagnostics Set On-hook default path Activate Group Listening M3903 Call Log display and navigation Access your Callers List or Redial List M3903Call Log and Personal Directory display and navigation Callers Redial M3904 Personal Directory and Call Log display and navigation Directory/Log Key to exit Enter Directory/Log Key M3904 Password enabled on highlighted Password enabled on Callers Access and use the Callers List M3903Call Log Select NewOld Access and use the Callers List M3904 To go to the top of the old calls list New Old Redial Access and use the Redial List M3903Redial List Press Select Access and use the Redial List M3904 AddNew Access and use the Personal DirectoryAccess the Personal Directory Add a Personal Directory entry ¤¤¤ ‡‡‡ ››› ‡‡‡‡ Next Done Dirctry Next Clear Done Add an incoming call Dirctry Next Done Add an outgoing call Edit Next Done Delete or edit a Personal Directory entryDelete Yes DelList YesNo Delete your Personal DirectoryUse the Personal Directory to make a call Use Card View Copy a number from the Redial List Search for an entry Clear Next Done Edit Set-to-Set Messaging 112 On / Off Corporate Directory Corporate Directory NewFind Resume Done Transfer Dirctry Virtual Office Vtlf FFC M3901 Fixed Keys M3901 Feature Operation 120 Program a feature or an Auto Dial Use Speed Call Use Auto Dial Use Call Transfer Set up a Conference call Activate Ring Again Receive a call Feature Activation IndicatorMessage Waiting and Call Status Indicator Make a call Accessories for the M3900 Series telephones Personal Directory PC Utility HeadsetsFull Duplex Hands Free Module Key-based Expansion Module Meridian 1 Flexible Feature Codes FFCs Vowout Meridian SL-100 Feature Access Codes FACs Index 132 133 7, 82 135 Index 136