SRG50 Configuration Guide | Nortel Networks instruction

SRG50 Configuration Guide

BCM50 3.0

Survivable Remote Gateway

Document Status: Standard

Document Number: NN40140-500

Document Version: 02.03

Date: June 2008

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Nortel Networks manual SRG50 Configuration Guide

Contents

SRG50 Configuration Guide Copyright 2006-2008 Nortel Networks, All Rights Reserved Task List SRG50 Configuration Guide NN40140-500 Contents Fallback configuration Gatekeeper routing Glossary NN40140-500 About this guide Getting startedAudience Acronyms Getting started Acronyms used in this guide Sheet 2 Command line prompts on display telephones Symbols and conventions used in this guideGetting started Convention Example Used for Word in a special font shown Convention Example Used for Related publications Getting Help from the Nortel Web site How to get help Getting started NN40140-500 SRG50 overview Features SRG 1.5 on BCM SRG50 400 SRG50 creation BCM50 default IP addressesPort IP address Subnet mask SRG50 keycode activation BCM50 default user names and passwordsTo activate the SRG keycode Click Load File To reboot the system SRG50 and BCM50 features comparisonClick Reboot BCM50 System To verify that the SRG has been successfully created SRG50 overview Comparison of BCM50 and SRG50 Sheet 2 Supported devices SRG50 terminology Sheet 1 SRG50 terminologyTerm Description Coordination with the main office call server Normal modeSRG operating modes SRG50 overview SRG50 terminology Sheet 2 Normal mode Local mode Local mode Automatic registration with the main office SRG installation and configuration summary SRG50 overview Process map for installing and configuring an SRG Configuration System IP Subsystem Foundation configurationConfiguration Resources Application Resources Configuration Telephony Global Settings Task summary IP telephone configuration VoIP trunk configuration Dialing plan configurationConfiguration Telephony Sets All DNs Configuration Telephony Lines Target Lines Configuration Telephony Lines Active Physical Lines Configuration Telephony Lines Active VoIP Lines Redirection and call forward configuration Call routing configurationConfiguration Telephony Dialing Plan Routing Task summary NN40140-500 CS 1000 and SRG terminology comparison CS 1000 considerationsCS 1000 considerations Comparison of CS 1000 and SRG terms and contexts Sheet 1 AC1 Normal and local mode overview Survivability Testing the telephone in local mode Recovery to normal mode Vacant Number Routing VNR Virtual trunk capacityBandwidth management Adaptive Network Bandwidth Management Adbwm Network Bandwidth Management NbwmAlternative Call Routing ACR To configure SRG for Nbwm and Adbwm Bandwidth management configuration NBWM, ADBWM, Ensure that the DN Type is Public Unknown To configure Alternative Call Routing with did trunks Emergency Services Access ESA configuration To configure on-site notification To configure Emergency Services Access S1000 Main Office Settings Sheet 1 S1000 Main Office Settings panelCS 1000 information for the SRG S1000 Main Office Settings Sheet 2 CS 1000 considerations S1000 Main Office Settings Sheet 3 To datafill the S1000 Main Office Settings panelMO Access Code Length Field Values Description Node ID IP telephones numbers and models IP telephones redirectionIP telephone numbers and models Sheet 1 SRG S1000 IP Terminal Details fields Sheet 1 S1000 IP Terminal Details panelField Values Description Hardware To redirect the telephone to the main office call server To enter the Motn and BuidField Values Description Firmware Version Configuration settings for redirected IP Phones IP telephone settingsParameter Setting Firmware upgrade procedure Firmware upgradeSupported firmware Supported IP clients and firmware versions CS 1000 considerations NN40140-500 Registration password IP telephones setup and configurationTo set the IP telephone registration password Password registration parameters IP telephones setup and configuration IP telephone codec and jitter settings Local mode indicationTo change local mode indication To configure DN records for redirected IP telephones Telephone DN records configuration IP telephones setup and configuration Model Button Select the Capabilities and Preferences tab To map received numbers to the DN Received numbers configuration To configure Dhcp settings for SRG operation Dhcp settings configurationCall forwarding options Test Local Mode Configuration settings for redirected phonesTo activate Test Local Mode Configuration settings for redirected IP telephones To exit Test Local Mode and return to Normal Mode Features in local modeReceiver volume Delayed ring transfer Alarm set Emergency Services SupportHeld line reminder Language and Contrast IP telephones setup and configuration NN40140-500 IP networking, SRG to WAN, main office to WAN Setting up the private VoIP network VoIP trunks Setting up the private VoIP network Basic parameters Sheet 1 Basic parametersParameter Value Context Private dialing plan Setting up the private VoIP network Basic parameters Sheet 2 Meridian Customer Defined Network Mcdn To enable Mcdn TAT Main office QoS settings Sheet 1 QoS settings codec, jitter buffer, and related itemsMedia parameter Settings SIP settings Modules panel, IP Trunks SRG50 Configuration Guide To enter the QoS settings for VoIP trunks Fallback configuration VoIP trunking configurationTo enable fallback Network security Gatekeeper routing To configure gatekeeper settings for H323 trunks To configure routing for outgoing calls Outgoing calls configurationLine pools Call routing Select the Destination Codes tab Remote Access Package for VoIP trunks SRG Pstn accessTo configure remote access packages To configure destination codes for the Pstn Pstn destination codes configuration External attendant support Main office information Pstn access considerations Pstn access and analog devicesAnalog devices considerations Access to system features To configure the DNs for analog devicesPstn access and analog devices Select the Capabilities and Preferences tab Pstn access and analog devices NN40140-500 IP telephone troubleshooting TroubleshootingIP telephone troubleshooting Sheet 1 Issue / Problem Probable Cause / Solution IP terminal details Troubleshooting IP telephone troubleshooting Sheet 2IP Terminal Details Sheet 1 Call Server Details Event Id Severity Type Comments Probable causes for redirection failure TroubleshootingIP Terminal Details Sheet 2 IP telephones manual redirection Troubleshooting fallback to local modeTo manually redirect an IP telephone to the main office IP telephone firmware discrepancies Cannot clear alarms using an alarm set Troubleshooting NN40140-500 Normal mode Telephone features in normal and local modeLocal mode Telephone features in normal and local mode IP Phone 1110 in Local mode IP Phone 1140E in Local mode IP Phone 1120E in Local modeIntercom/Line IP Phone 2002 in Local mode IP Phone 2001 in Local mode IP Phone 2007 in Local mode IP Phone 2004 in Local mode IP Phone 2033 in Local mode IP 2050 Softphone in Local Mode ATA extension featuresFeature Activate Cancel Link key sequences Sheet 1 Link *3 Glossary Gatekeeper Gateway H.323 IP telephones Local modeBranch office Call routing Dialing plan Glossary Normal mode QoSMain office, main office call server Steering codes Index 100 101 102