About this manual | Nuance comm D60709-22 guide

1 Introduction

1.6About this manual

This manual applies to Nuance SafeCom G4 Server version S82 070.500*01, Nuance SafeCom Device Server version S82 060.070*02 and Nuance SafeCom Controller version S80 508.780*66.

This manual is organized as follows:

∙Chapter 1 Introduction lists the supplied SafeCom documentation, introduces SafeCom relevant terms, system requirements, and describes how this manual is organized.

∙Chapter 2 SafeCom Go Sharp - Device server describes the installation and configurations of SafeCom Device Server for Sharp MFPs.

∙Chapter 3 SafeCom Controller describes the installation and configuration of SafeCom Controller on Sharp devices.

∙Chapter 4 Using SafeCom Go Sharp describes how to interact with the MFPs control panel when SafeCom Go Sharp is installed.

∙Chapter 5 Troubleshooting contains hints for troubleshooting.

∙Chapter 6 Regulatory information contains regulatory information.

D60709-22

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Nuance comm D60709-22 About this manual

Contents

Nuance SafeCom Go Sharp Nuance Communications, Inc Table of Contents Regulatory information Index SafeCom Go Sharp IntroductionRequirements ∙ SafeCom Device Server SafeCom Go Sharp supported Sharp OSA-enabled MFPs SafeCom Go Sharp supported SafeCom ID Devices SafeCom ID DevicesSerial Identification Method Available documentation Sharp device passwords About this manual Document history Introduction Installation SafeCom Go Sharp Device server installationSafeCom Go Sharp Device server Overview Outbound on SafeCom Device Server Protocol Inbound on SafeCom Device Server Protocol Login to SafeCom Device Server Configure SafeCom Device ServerLogin to SafeCom Device Server Add SafeCom Server Description Default Device Server config.ini Device icons Add device to a SafeCom Device Server Click the Add device tool button Add device via SafeCom Device Server Add device server Start SafeCom Administrator Add device via SafeCom Administrator Add device server device SafeCom Go Sharp Device server Now Remote Operating. Please do not turn off the Power Configure device in SafeCom Device Server ∙ Device information ∙ Network settings Card ID code Card or ID code ∙ Device settings ∙ Device Properties External Accounting Application Settings Enable Copy Select login methodSafeCom Go Sharp How to Get the SafeCom Go Sharp software Control user access rights Enable E-mailEnable SafeCom Mobile Pull Print Register device Configuration Field Default value Settings Restore factory default Uninstall SafeCom Go Sharp SafeCom Controller Installation with SafeCom ControllerWrite down the IP address of the device IP address / hostname Connect hardware Switch off the power to the device IP address known from Dhcp server Add device in SafeCom AdministratorFind it via Broadcasting Click Broadcast… Example mysharp.safecom.eu New Sharp devices Configure the Sharp device web interface Http//ip address/soapsharp/safecom.scx Click Standard Application Settings SafeCom Controller Application Name enter Pull Print Click External Accounting3 Sharp Web Interface old models Click Standard Applications Application Name enter Pull Print Configure the SafeCom Controller Web Interface Login to the SafeCom Controller Web InterfaceAdvanced Configuration web SafeCom web Copy Idle Timeout is ignored Printer webPrinter Manufacturer should be Sharp SafeCom Go must be YES Change Copy Enabled to YES Click Save and Continue Enable copy tracking for ControllerSafeCom Go for Controller How to Specify SafeCom Server and device connection Set password to prevent unauthorized access Enable Copy Control Disable the Test buttonAssign a fixed IP address to the SafeCom Controller Select user identification Access Sharp MFP’s System Settings Enable High Speed PrintResend configuration Click Restore Factory Default Open the Sharp MFP’s web page and login Using SafeCom Go Sharp LoginSharp device with SafeCom Device Server Main menu Tap Pull Print Pull Print Document list Account Select billing code Copy Logout Register card with PUK codeEnter PUK code Tap PUK code Enter PUK code and PIN code Tap PUK code Login with ID code Tap ID code Control panel LoginLogin with ID code and PIN code Tap ID code Sharp device with SafeCom Controller Login with Windows Tap Documents Copy SafeCom Administrator Unable to locate all SafeCom devices TroubleshootingSafeCom Help Desk Assistant Servlets ERROR5000 Processing is in motion MFP reports Could not access the accounting server…Print performance is slow At the printer No billing codes available SafeCom reader does not work Device Server Configuration of devices failed Regulatory information Index Page Index D60709-22