Nuance comm D60709-22 1.6 About this manual

1 Introduction

D60709-22

1.6 About this manual

This manual applies to Nuance SafeCom G4 Server version S82 070.500*01,

Nuance SafeCom Device Server version S82 060.070*02 and Nuance SafeCom

Controller version S80 508.780*66.

This manual is organized as follows:

 Chapter 1 Introduction lists the supplied SafeCom documentation,

introduces SafeCom relevant terms, system requirements, and describes

how this manual is organized.

 Chapter 2 SafeCom Go Sharp - Device server describes the installation

and configurations of SafeCom Device Server for Sharp MFPs.

 Chapter 3 SafeCom Controller describes the installation and

configuration of SafeCom Controller on Sharp devices.

 Chapter 4 Using SafeCom Go Sharp describes how to interact with the

MFPs control panel when SafeCom Go Sharp is installed.

 Chapter 5 Troubleshooting contains hints for troubleshooting.

 Chapter 6 Regulatory information contains regulatory information.

Contents

Main Page Table of Contents Page 1 Introduction 1.1 SafeCom Go Sharp 1.2 Requirements Page 1.3 SafeCom ID Devices 1.4 Sharp device passwords 1.5 Available documentation 1.6 About this manual 1.7 Document history Page 2 SafeCom Go Sharp - Device server 2.1 Overview 2.2 SafeCom Go Sharp - Device server installation 2.2.1 Installation 2.2.2 Windows Firewall - Ports that must be opened Page 2.3 Configure SafeCom Device Server 2.3.1 Login to SafeCom Device Server 2.3.2 Add SafeCom Server 2.3.3 Device Server config.ini 2.4 Add device to a SafeCom Device Server 2.4.1 Device icons 2.4.2 Add device via SafeCom Device Server 2.4.3 Add device via SafeCom Administrator Page Page 2.5 Configure device in SafeCom Device Server Page Page Page 2.6 SafeCom Go Sharp - How to 2.6.1 Get the SafeCom Go Sharp software 2.6.2 Select login method 2.6.3 Enable Copy 2.6.4 Enable E-mail 2.6.5 Control user access rights 2.6.6 Register device 2.6.7 Enable SafeCom Mobile Pull Print 2.6.8 Restore factory default 2.6.9 At the printer: SafeCom error message when coming out of power save 2.6.10 Uninstall SafeCom Go Sharp 3 SafeCom Controller 3.1.1 Installation with SafeCom Controller 3.1.2 Write down the IP address of the device 3.1.3 Connect hardware 3.1.4 Add device in SafeCom Administrator Page 3.2 Configure the Sharp device web interface 3.2.1 New Sharp devices Page Page Page Page 3.2.2 Sharp Web Interface (old models) Page Page 3.3 Configure the SafeCom Controller Web Interface 3.3.1 Login to the SafeCom Controller Web Interface 3.3.2 Advanced Configuration web page 3.3.3 SafeCom web page 3.3.4 Printer web page 3.4 SafeCom Go for Controller - How to 3.4.1 Enable copy tracking for Controller 3.4.2 Specify SafeCom Server and device connection 3.4.3 Register device 3.4.4 Set password to prevent unauthorized access 3.4.5 Assign a fixed IP address to the SafeCom Controller 3.4.6 Select user identification 3.4.7 Disable the Test button 3.4.8 Enable Copy Control 3.4.9 Enable High Speed Print 3.4.10 Access Sharp MFPs System Settings 3.4.11 Restore factory default 3.4.12 Resend configuration 3.4.13 Uninstall SafeCom Go Sharp 4 Using SafeCom Go Sharp 4.1 Sharp device with SafeCom Device Server 4.1.1 Login Page 4.1.3 Pull Print - Document list 4.1.4 Copy 4.1.5 Account Select billing code 4.1.6 Register card with PUK code 4.1.7 Logout 4.2 Sharp device with SafeCom Controller 4.2.1 Control panel 4.2.2 Login 4.2.3 Main menu 4.2.4 Pull Print - Document list 4.2.5 Copy 4.2.6 Logout 4.2.7 Register card with PUK code 5 Troubleshooting 5.1 SafeCom Help Desk Assistant 5.2 Servlets 5.3 SafeCom Administrator: Unable to locate all SafeCom devices 5.4 Copy jobs are not tracked 5.5 Print performance is slow 5.6 At the printer: No billing codes available 5.7 MFP reports: Could not access the accounting server 5.8 ERROR[5000]: Processing is in motion 5.9 Device Server: Configuration of devices failed 5.10 Device Server: Error when upgrading existing device server installation 5.11 SafeCom reader does not work 6 Regulatory information 7 Index