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Nuance comm
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Index D60709-22
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Troubleshooting
Install
Password
Description Default
Login
Advanced Configuration web
Control user access rights
Copy Idle Timeout is ignored
∙ Network settings
Enable Copy
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Contents
Nuance SafeCom Go Sharp
Nuance Communications, Inc
Table of Contents
Regulatory information Index
Introduction
SafeCom Go Sharp
Requirements
∙ SafeCom Device Server
SafeCom Go Sharp supported Sharp OSA-enabled MFPs
SafeCom ID Devices
SafeCom Go Sharp supported SafeCom ID Devices
Serial
Identification Method
Sharp device passwords
Available documentation
About this manual
Document history
Introduction
SafeCom Go Sharp Device server installation
Installation
SafeCom Go Sharp Device server
Overview
Inbound on SafeCom Device Server Protocol
Outbound on SafeCom Device Server Protocol
Configure SafeCom Device Server
Login to SafeCom Device Server
Login to SafeCom Device Server
Add SafeCom Server
Device Server config.ini
Description Default
Add device to a SafeCom Device Server
Device icons
Add device via SafeCom Device Server
Click the Add device tool button
Add device via SafeCom Administrator
Add device server Start SafeCom Administrator
Add device server device
SafeCom Go Sharp Device server
Configure device in SafeCom Device Server
Now Remote Operating. Please do not turn off the Power
∙ Network settings
∙ Device information
∙ Device settings
Card ID code Card or ID code
External Accounting Application Settings
∙ Device Properties
Select login method
Enable Copy
SafeCom Go Sharp How to
Get the SafeCom Go Sharp software
Enable E-mail
Control user access rights
Enable SafeCom Mobile Pull Print
Register device
Restore factory default
Configuration Field Default value Settings
Uninstall SafeCom Go Sharp
Installation with SafeCom Controller
SafeCom Controller
Write down the IP address of the device
IP address / hostname
Switch off the power to the device
Connect hardware
Add device in SafeCom Administrator
IP address known from Dhcp server
Find it via Broadcasting
Click Broadcast…
Example mysharp.safecom.eu
Configure the Sharp device web interface
New Sharp devices
Http//ip address/soapsharp/safecom.scx
Click Standard Application Settings
SafeCom Controller
Application Name enter Pull Print
Sharp Web Interface old models
Click External Accounting3
Click Standard Applications
Application Name enter Pull Print
Login to the SafeCom Controller Web Interface
Configure the SafeCom Controller Web Interface
Advanced Configuration web
SafeCom web
Printer web
Copy Idle Timeout is ignored
Printer Manufacturer should be Sharp SafeCom Go must be YES
Enable copy tracking for Controller
Change Copy Enabled to YES Click Save and Continue
SafeCom Go for Controller How to
Specify SafeCom Server and device connection
Set password to prevent unauthorized access
Disable the Test button
Enable Copy Control
Assign a fixed IP address to the SafeCom Controller
Select user identification
Enable High Speed Print
Access Sharp MFP’s System Settings
Resend configuration
Click Restore Factory Default
Open the Sharp MFP’s web page and login
Login
Using SafeCom Go Sharp
Sharp device with SafeCom Device Server
Main menu
Pull Print Document list
Tap Pull Print
Copy
Account Select billing code
Register card with PUK code
Logout
Enter PUK code Tap PUK code
Enter PUK code and PIN code Tap PUK code
Control panel Login
Login with ID code Tap ID code
Login with ID code and PIN code Tap ID code
Sharp device with SafeCom Controller
Login with Windows
Tap Documents
Copy
Troubleshooting
SafeCom Administrator Unable to locate all SafeCom devices
SafeCom Help Desk Assistant
Servlets
MFP reports Could not access the accounting server…
ERROR5000 Processing is in motion
Print performance is slow
At the printer No billing codes available
Device Server Configuration of devices failed
SafeCom reader does not work
Regulatory information
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Index D60709-22
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