Manuals / Panasonic / Household Appliance / Home Security System

Panasonic BL-VP104W manual Maintenance of the camera Maintenance, Check the system log System log

Models: BL-VT164

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18 Maintenance of the camera [Maintenance]

18 Maintenance of the camera [Maintenance]

18 Maintenance of the camera [Maintenance]

System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page.

The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.

18.1 Check the system log [System log]

Click the [System log] tab of the “Maintenance” page. (→page 34, page 35) Up to 100 system logs can be saved on the built-in memory of the camera.

When the saved system logs have reached the maximum number, the newer logs will overwrite the older system logs. In this case, the oldest log is the first to be overwritten.

The logs will be deleted when the power of the camera is turned off.

[No.]

The serial number of the system log will be displayed.

[Time & date]

Time and date at the error occurrence will be displayed.

Note

•When “Off” is selected for “Time display format” on the [Basic] page (→page 39), time & date of logs will be displayed in 24-hour format.

[Description]

The descriptions about the system log will be displayed. Refer to page 166 for further information about the system logs.

18.2 Upgrade the firmware [Upgrade]

Click the [Upgrade] tab of the “Maintenance” page. (→page 34, page 35)

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Operating Instructions

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Panasonic BL-VP104W Maintenance of the camera Maintenance, Check the system log System log, Upgrade the firmware Upgrade

Contents

Operating Instructions Network CameraBL-VT164WBL-VP104W Model No. BL-VT164Series BL-VP100SeriesTrademarks and registered trademarks PrefaceAbout notations AbbreviationsViewer software Operating InstructionsConfigure the Internet settings Internet Table of ContentsDisplay the setup menu from a PC 1 Monitor images on a PC14 Configure the settings of the servers Server Configure the alarm settings AlarmConfigure the multi-screensettings Multi-screen 15 Configuring the network settings NetworkMaintenance of the camera Maintenance Using the CD-ROMTroubleshooting BL-VP104W1 Monitor images on a PC <Example of IPv4 access> <Example of IPv6 access>1.1 Monitor images from a single camera 3.Press the Enter key on the keyboard 4.Enter the user name and the passwordPassword: 1 Monitor images on a PC<Refresh interval of JPEG images> select language pull-downmenu 1.2 About the “Live” page BL-VT164W/BL-VT164Setup button*1 Live buttonAUX buttons*2 VGA QVGA 640x360 320x180 800x600 1280x720Image quality buttons Zoom buttons*2Control pad/buttons*2 Preset*2Alarm occurrence indication button*2 Brightness buttons*2 Available range: 0 -Audio output button*3 Snap shot buttonMic input button*3 Main area*2Operating Instructions Live button Setup button*1select language pull-downmenu Multi-screenbuttons1280x720 Alarm occurrence indication button*2QVGA 640x360 320x180 Image quality buttonsMain area*2 Operating Instructions1.4 Monitor images from multiple cameras 2.1 Monitor images on a cellular phone A B C D E F G H I → Images from the camera will be displayedOperating Instructions Functions Outline of functions2.2 Monitor images on a mobile terminal → Images from the camera will be displayed Pan/Tilt PresetResolution control AUX controlOperating Instructions Preset VT164W VT164Pan/Tilt VT164W VT164 •Image in the aspect ratio of “4:3” Image in the aspect ratio of “16 9”AUX control Press the mode can be enabled and disabled with thePrivacy Mode control VT164W buttonsZoom display VT164W VT164 3.2 Action at an alarm occurrence 3 Action at an alarm occurrence3.1 Alarm type Notify of alarm occurrences by E-mailOperating Instructions 4 Transmit images onto an FTP server 4 Transmit images onto an FTP server5 About the network security 5.1 Equipped security functions6 Display the setup menu from a PC 6.1How to display the setup menu6.2 How to operate the setup menu <Example>6 Display the setup menu from a PC Operating InstructionsAlarm button 6.3 About the setup menu windowSetup button Live buttonAdvanced func. button Maintenance buttonSetup page User mng. buttonDate/time 7Configure the basic settings of the camera BasicCamera title •Unavailable characters: &Summer time daylight saving Time display formatDate/time display format NTP/Time zoneOSD - Position IndicatorBrightness status display Automatic installation of viewer software Alarm status update modeAlarm status reception port Indicator statusLanguage •Default: EnglishDDNS 8 Configure the Internet settings InternetUPnP Auto port forwarding •Default: OffRecommended network setting for internet Aspect ratio • Default: 16:9 VT164WRefresh interval JPEG JPEGLive page Initial display Image capture size• Default: 640x360 VT164W Image quality settingImage quality Default Quality1Operating Instructions Operating Instructions Internet mode over HTTP H.2641/H.2642H.264 transmission •Default: OnMax bit rate per client Transmission priorityFrame rate •Default: 30fpsUnicast port1Image*2 Refresh intervalTransmission type Unicast port2Audio*2•Available value: •Default: Multicast TTL/HOPLimit*3•Default: Off Self return time Home positionSelf return Image holdDigital zoom Extra zoomAbout extra zoom Pan-Tiltdegree/Zoom ratio displayExtra zoom VP104W VP104 Image adjustPreset position VT164W Operating InstructionsPrivacy zone Operating InstructionsAdaptive black stretch •Default: OffLight control mode Back light compensation BLCMask area •Default: OffWhite balance Auto slow shutterDay & Nightelectrical Red gainChroma gain level 9.5.2 Set mask areasBlue gain Aperture levelPage 3.Click the divided areas to be masked A. Image in the aspect ratio of “16 9” 9.5.3.1 Register the preset positions Position No Preset IDPreset ID 0-9,A-Z •Default: OffDelete button Set buttonClose button Display type Zone settingPrivacy zone Zone selectDisplay type AreaClose button Operating InstructionsClose button •Default: OffOperating Instructions Audio encoding format Audio transmission/reception•Default: G.726 Audio bit rate Mic input volume Camera to PCAudio output volume PC to Camera Mic input interval Camera to PCMuting while panning/tilting Audio output port PC to CameraPermission level of audio trans./recep •Default:IP address 10Configure the multi-screensettings Multi-screenExample of entry Camera title •Unavailable characters: & •Default•Available number of characters: 0 - 20 characters Terminal 1 VT164W 11 Configure the alarm settings AlarmAlarm Terminal 2 VT164WTerminal 3 VT164W VMD alarmCommand alarm Body heat sensor VT164W VT164•Available range: •Default: Camera action on alarmOriginating port number Terminal alarm•Default: Off •Default: Off VMD alarm•Default: Off Command alarm Body heat sensorPost alarm Alarm imageAlarm image FTP transmission FTP >>Image quality upon alarm detection Alarm output terminal setupImage compression rate upon alarm detection Alarm output triggerPulse width 11.5Change the AUX name Alarm BL-VT164W/ BL-VT164AUX title AUX Up to 10 charactersVMD area setting BL-VT164W/BL-VT164 11.6 Configure the VMD settings VMD areaSelect a preset position Information addition Procedure for setting the VMD areaVMD information addition All areas button VT164WDetection sensitivity StatusDetection area Light detection controlE-mailnotification E-mailserverE-mailnotification Alarm image attachmentDestination of notification Address 1 - AddressAdditional alarm area dataVMD Panasonic alarm protocol notificationPanasonic alarm protocol Destination portAddress 1 - Address •Available range: •Default:Destination of notification Operating InstructionsXML notification XML notificationNotification data Destination setting for XML notificationPassword Notification interval•Default: Off Face detectionFace detection XML notificationUser auth Authentication•Default: On User check Password Retype passwordAccess level User nameAccess level Host authHost check •Default: OffDestination IP address1 Priority streamActivation Destination IP address2• Default: 640x360 VT164W When “4:3” is selected for “Aspect ratio”When “16:9” is selected for “Aspect ratio” Image capture sizeSMTP port 14Configure the settings of the servers ServerSMTP server address POP server address–Default: None Sender’s E-mailaddressAuthentication –Unavailable characters: & : ; \ •PasswordFTP mode FTP server addressControl port PasswordNTP server address Time adjustmentNTP server address setting NTP portTime zone Time adjustment interval•Default: 1h 15 Configuring the network settings Network 15.1 Configure the network settings NetworkNetwork Settings IPv4 networkIP addressIPv4 Default gatewayIPv6 network Subnet maskHTTP port CommonDHCPv6 Line speedAuto port forwarding UPnPHTTPS Camera short cutSelf-signedCertificate - Generate CA Certificate - CA Certificate installCRT key generate Self-signedCertificate - InformationBandwidth controlbit rate FTP access to cameraEasy IP Setup accommodate period When using the self-signedcertificateInternet WAN 15.2 Configure the HTTPS settings 1.Click the Execute button of “CRT key generate” Description Available number of charactersAvailable number of characters ItemDescription IndicationDescription –Register the camera for Trusted SitesItem Available number of charactersDescription 15.2.4 Installation of the server certificateItem Available number of characters•When using the self-signedcertificate 15.2.5 Configuration of the connection protocol•Available port number: 1 - •Default: •When using the server certificate15.3 Access the camera using the HTTPS protocol 15.3.1Install the security certificate1.Access the camera using the HTTPS protocol 15 Configuring the network settings Network Operating Instructions15 Configuring the network settings Network 4.Click “Install Certificate...”Operating Instructions Operating Instructions 8.Click “Next” 15 Configuring the network settings NetworkOperating Instructions 9.Click “Finish” 10.Click “Yes” 15 Configuring the network settings NetworkOperating Instructions 11.Click “OK” 15 Configuring the network settings Network 3.Click “Install Certificate...”Operating Instructions 5.Click “Finish” 15 Configuring the network settings NetworkOperating Instructions About DDNS services IPv4/IPv6 15.4Configure the settings relating to DDNS DDNS•About Dynamic DNS Update RFC2136 compliant •DDNS service such as “Viewnetcam.com” C A D C BB D A E EGlobal address is changed Your Account Link 15.4.2 When using the “Viewnetcam.com” servicePersonalCamera URL Access using the current global addressAccess interval •Default: 1hAccess interval 15.4.5 When using “Dynamic DNS Update”Host name •Default: 24hCommunity 15.5Configure the settings relating to SNMP SNMP15.4.6 When using “Dynamic DNS UpdateDHCP” System nameContact FTP periodic image transmissionLocation FTP >>•Default: Off FTP periodic image transmissionTransmission interval Default 1s15.7.1 How to set the schedules Operating Instructions15.7.2 How to delete the set schedule Operating InstructionsOperating Instructions →page Communication mode SSID•Default: wifi WEP key WEP methodEncryption method •10 hex characters: 64bit•13 alphanumeric characters: 128bit Network key5 alphanumeric characters 64bit •8 to 63 alphanumeric charactersAbout Wi-FiProtected Setup WPS Operating Instructions→The wireless settings are updated Available number of characters 8 characters Using a selected PIN code set to the camera• Available characters: Numbers • Available number of characters: 8 characters 2.Configure Wi-FiProtected Setup WPS• Available characters: Numbers Checking wireless settings for the camera 16.3 Using the cameras Wireless QoS BasicWireless QoS •Default: UseAuto setup WPS Wireless module statusFirmware version Wireless Mac address of the wireless moduleRadio wave status Authentication methodBSSID Encryption methodperiod of the schedule Operating Instructions Body heat sensor permission VT164W 18.1 Check the system log System log 18 Maintenance of the camera Maintenance18.2 Upgrade the firmware Upgrade Time & dateInformation of each item will be displayed 18.3 Check the status Status Self check Viewnetcam.comUPnP Operating InstructionsReboot Reset to the default Except the network settingsLoad the default HTML files setup menu Operating Instructions19 Privacy Mode BL-VT164W/BL-VT164 19.3 Turning the Privacy Mode off 20 Using the CD-ROM 20.1 About the CD launcher20.2 Installing Panasonic “IP Setting Software” A B C DFor Windows XP 20.3 Installing the manuals20.4 Installing the Viewer software For Windows Vista/WindowsOperating Instructions Operating Instructions 21 About the displayed system log Error indications relating to SMTPError indications relating to FTP CategoryCategory Error indications relating to “Viewnetcam.com”Error indications relating to Dynamic DNS Update IndicationLog indications relating to HTTPS Error indications relating to NTPLog indications relating to login CategoryIndication Panasonic alarm protocol notification errorCategory DescriptionCause/solution 22 TroubleshootingSymptom Reference pagesWhen communicating using IPv4 SymptomCause/solution Reference pagesCause/solution SymptomAuthentication window is displayed repeatedly Reference pagesCause/solution SymptomCannot access the camera from a mobile terminal Reference pagesWhen using Internet Explorer SymptomCause/solution Reference pagesThe movement of the camera automatically changes SymptomCause/solution Reference pagesH.264 images are not displayed SymptomCause/solution Reference pagesCause/solution SymptomCannot connect to the wireless router Reference pagesSymptom Information BarWhen using Internet Explorer Cause/solutionImages are not fit in the frames SymptomCause/solution Reference pagesFor Europe and other countries For U.S. and CanadaPanasonic Canada Inc PGQP1208YA C0312-1042