22 Troubleshooting
Symptom
No image is displayed. / Older images or logs are displayed.
Images are displayed blurry.
The image is not being refreshed.
No image is displayed (or too dark).
Images are displayed washed out.
Flicker appears on the screen.
Cause/solution
•Is the cellular phone in use support the 320×240 resolution? Or is the image data size too big to display images on the cellular phone?
Refer to the manuals provided with the cellular phone in use for the restrictions of image data sizes.
•When [Every time I visit the webpage] is not selected for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live” page. In this case, do the following.
1.Select [Internet Options...] from [Tools] on the menu bar of Internet Explorer. The [Internet Options] window will be displayed.
2.When using Internet Explorer 7.0, Internet Explorer 8.0, or Internet Explorer 9.0: Click the [Settings] button in the [Browsing history] section on the [General] tab, and then select [Every time I visit the webpage] for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section on the [Temporary Internet Files and History Settings] window.
When using Internet Explorer 6.0:
Click the [Settings...] button in the [Temporary Internet Files] section on the [General] tab, and then select [Every visit to the page] for [Check for newer versions of stored pages:] on the [Settings] window.
•Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
•Depending on the version of your browser, there might be difficulties refreshing the picture, etc.
•Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture. Request the camera picture using the web browser such as by pressing the [F5] key, etc.
•Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness].
•Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness].
•When flicker occurs frequently, select “Indoor scene” for “Light control mode”.
Reference pages
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Installation Guide
Installation Guide
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VT164W VT164 :
10
VP104W VP104 VP101 : 15
VT164W VT164 :
10
VP104W VP104 VP101 : 15
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