Panasonic DP-MB350 11.3.3 Scanner

11. Help

87

For assistance, please contact an authorized Panasonic dealer.

11.3.3 Scanner

I cannot find the PCL driver. LThe PCL driver can be found in the following folder on the supplied CD-

ROM.

Operating system Folder path

Windows 98/

Windows Me “D:\Drivers\Object\Printer\Win98Me\PCL”

Windows 2000/

Windows XP/

Windows Vista

“D:\Drivers\Object\Printer\WinVistaXp2k\PCL”

Windows XP

Professional x64

Edition/

Windows Vista x64

“D:\Drivers\Object\Printer\WinVistaXp_x64\PCL”

(where “D” is the drive letter of your CD-ROM drive)

For more details, refer to:

http://panasonic.net/pcc/support/fax/mfp-faq.htm

Problem Cause & Solution

I cannot scan. LWhen scanning at a high resolution, a large amount of available memory is

required. If your computer warns that there is insufficient memory, close

other applications and try again.

LThe unit is in use. Try again later.

LThere is not enough space on the hard disk. Delete unnecessary files and

try again.

LCheck the connection between the computer and the unit (page 17, 25).

LRestart the computer, and try again.

LYou attempted to scan a document longer than the paper size which you

set. Change the setting or divide the document into the appropriate paper

size, and try again.

The document is not fed into

the unit when using the unit

as a scanner.

LRemove the document in the automatic document feeder and re-insert it.

Even after clicking [Cancel],

scanning continues.

LPlease wait. It may take a while for the cancel request to be accepted.

The name of the desired

computer is not displayed on

the unit when scanning

documents from the unit

(LAN connection only).

LThe printer driver has not been installed. Install it on your computer (page

24).

LThe PC name list up feature has been set to [Off]. Set [PC name list up

on device] to [On] (page 27).

LThe maximum number of computers on the LAN is connected to the unit (up

to 30 computers). Set [PC name list up on device] to [Off] on the other

computers (page 27).

LThe IP address of the unit may have changed. To detect the IP address,

proceed as follows.

[Start] i [All Programs] or [Programs] i [Panasonic] i the

unit’s name i [IP Address Checker]

LThe IP address for the unit will be detected.

Problem Cause & Solution

Contents

Main Operating Instructions Multi-Function Printer Model No. DP-MB350 Page Important Information For your safety For best performance Important Information Moving the unit Illegal copies Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions 1.4 Display descriptions A B C D 1.5 Overview 1.6 Toner cartridge and drum cartridge 1 2 3 4 Page op n 14 1.7 Recording paper 4 1 2 3 5 6 8 Page 2.1 Connections 3 l 9 j 2.2 Turning the power switch ON 2.4 Selecting the operation mode (Scan/Copy/Fax) 2.5 Setting the original (5/32") (5/32")4 mm 2.5.1 Using the scanner glass 20 2.5.2 Using the automatic document feeder 4 mm 208 mm (8 216 mm (8 2.6 Adjusting the volume 2.7 Date and time {Set} {V}{^}{<}{>} {Fax} {V}{^}{<}{>} 1 2 Page 2.9 Your fax number 1 2 3 4 2.10 Configuring the unit to access the LAN {Back} 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 3 4 2.12 Starting Multi-Function Station Page 3. Printer 3.1 Printing from Windows applications 1 3 4 3.1.1 Duplex printing 3.2 Printing a received email attachment automatically (LAN connection only) ABC 1 2 3 4 5 Page 4. Scanner 4.1 Scanning from the unit (Push Scan) {Scan}{Duplex}{Stop}{Start} 4.1.1 Scan to Viewer Page Page 4. Scanner 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Viewer Page 5.1 Making a copy 5.1.1 Using the scanner glass {Fax Auto Answer}{Stop} 1 2 3 5.1.2 Using the automatic document feeder 1 2 3 4 5 5.2 More copying features 5.2.1 Collate copy 2 3 4 5 6 7 8 5.2.3 Quick ID copy feature / Easy repeat feature (Scanner glass only) 1 2 3 4 7 8 5.2.4 Poster feature (Scanner glass only) 2 3 7 8 Page 6.1 Sending a fax manually 6.1.1 Using the scanner glass {Fax}{Start} 1 2 3 6.1.2 Using the automatic document feeder {Duplex} 1 2 3 4 5 6.2 Storing items for the navigator directory 6.3 Sending a fax using navigator directory 6.4 Broadcast transmission Page 6.5 Sending an electronic document as a fax message from your computer 1 {Set}{V}{^} 3 4 5 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode {Back} {V}{^}{<}{>} 6.8 Displaying a received fax document 6.8.2 Printing a fax document 2 3 4 6.8.3 Saving a fax document 6.9 Using the unit with an answering machine 6.9.1 Setting up the unit and an answering machine 1 2 3 4 5 6.10 Junk fax prohibitor (preventing fax reception from undesired callers) 6.11 Receiving a fax on your computer 6.12 Web fax preview (LAN connection only) Page 7. Caller ID 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming {Set} 2 3 4 5 9.2 Basic features Page Page Page 9.3 Fax features Page Page Page Page 9.4 Copy features Page 9.5 PC print features Page 9.6 Scan features Page 9.7 LAN features Page 9.8 Network features (LAN connection only) Page 10. Useful Information 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Canceling the operations 10. Useful Information Approx. 4.8 kg (10.6 lb) 10.4 Lower input tray (optional) 10.5 Setting the lower input tray 11.1 Report messages 11.2 Display messages Page Page 11.3 When a function does not work 11.3.1 General 86 11.3.2 Printing problems ABC 11.3.3 Scanner 88 11.3.4 Copier 11.3.5 Fax Page Page 11.3.6 Network 92 11.3.7 Using an answering machine 11.3.8 If a power failure occurs 1 Page 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit 1 2 j k l m n p o Page Page 12.2 Document jams (Automatic document feeder) 13.1 Cleaning the white plates and glass 13.2 Cleaning the document feeder rollers 14.1 Reference lists and reports 2 4 3 14.2 Specifications Page Page 14.3 Information of copyrights and licenses Page Page Page Page Page Page Page Page Page 15.1 Index