11. Help

Problem

Cause & Solution

The [Windows Security Alert]

L Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow

dialog box appears and asks

the data transmission for Multi-Function Station (page 92).

if I want to block

 

[PCCMFLPD] and I cannot

 

operate the following

 

functions after installing the

 

Microsoft Windows XP

 

Service Pack 2 or later.

 

PC printing

 

Scanning

 

Remote Control

 

PC FAX

 

Device Monitor

 

 

 

 

 

 

 

11.3.7 Using an answering machine

Problem

Cause & Solution

I cannot receive documents

L Your greeting message on the answering machine is too long. Shorten the

automatically.

message. Record a message less than 10 seconds long.

 

L The answering machine rings too many times. Set to 1 or 2 rings.

 

 

I cannot receive voice

L Check if the answering machine is turned ON and connected to the unit

messages.

properly (page 50).

 

L Set the number of rings on the answering machine to 1 or 2.

 

 

I pressed the remote access

L The code may include “#” which is used for certain features provided by

code to access the answering

telephone companies. Change the code on the answering machine to

machine remotely, but the line

another number which does not include “#”.

was disconnected.

 

 

 

Callers complain that they

L There is no room left in the memory of your answering machine to record

cannot send a document.

voice messages. See the operating instructions of the answering machine

 

and erase unnecessary messages.

 

L You set the answering machine to only give a greeting message.

 

 

 

 

11.3.8 If a power failure occurs

LThe unit will not function.

LIf any documents are stored in the memory (i.e. during copying, PC printing), they will be lost.

LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements

should be made for access to emergency services.

LFax transmission and reception will be interrupted.

LDocuments during fax transmission or fax reception will be lost.

LWhen power is restored, a power down report will be printed out stating which fax items in the memory have been erased.

11.3.9Firewall setting tool for Microsoft Windows XP Service Pack 2 or later/Windows Vista users (LAN connection only)

After installing Microsoft Windows XP Service Pack 2 or later/Windows Vista, you will not be able to use the following functions because the Windows Firewall feature will be activated and block the connection.

Device Monitor

LPD Manager (Network communication tool)

The Windows Firewall Setting Tool enables you to change the Windows Firewall security settings and to use the above functions properly.

1Insert the CD-ROM that is supplied with the unit into your CD-ROM drive.

92

For assistance, please contact an authorized Panasonic dealer.

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Panasonic DP-MB350 manual Using an answering machine, If a power failure occurs