Printing problems | Panasonic DP-MB350 instruction

11. Help

Problem	Cause & Solution
I forgot the password for	L You may have changed the feature programming password. If you do not
feature programming via	remember it, assign a new password using feature #155 (page 58). When
remote operation.	required to enter the current password, enter “0101” instead.

11.3.2 Printing problems

Problem			Cause & Solution
The printing quality is poor			L Some paper has instructions recommending which side to print on. Try
(e.g. has smudges, blurred			turning the recording paper over.
points or lines).			L You may have used paper with a cotton and/or fiber content that is over
			20 %, such as letterhead or resume paper.
	ABC		20 %, such as letterhead or resume paper.
	ABC		L The recording paper is too damp. Use new paper.

I changed the recording	L The glass or rollers are dirty with correction fluid, etc. Clean them (page
paper, but the printing quality	101, 102). Please do not insert a document before correction fluid has dried
is still poor.	completely.
	L The toner save mode of feature #482 is ON (page 61).
	L The remaining toner is low. Replace the toner cartridge.
	L To check the drum life and quality, please print the printer test list (page
	103). If printing quality is still poor, replace the toner cartridge and drum
	cartridge.

A blank sheet is ejected.	L You placed the document facing the wrong way when using the copier.
	L The other party placed the document in their fax machine the wrong way.
	Check with the other party.

Colored and gray objects are	L Select [Color] or remove the check next to [Grayscale] in the print dialog
printed in black instead of	so that colored or gray objects will be printed in grayscale properly.
grayscale when printing from
Microsoft PowerPoint or
other applications.

When using the unit as a	L Your unit is connected to the computer by USB. After canceling printing
printer, the printing result is	using your computer, you must wait for 60 seconds before re-printing to
distorted.	avoid distorted printing.

86	For assistance, please contact an authorized Panasonic dealer.

Image 86

Panasonic DP-MB350 manual Printing problems

Contents

Operating Instructions Property of their respective owners EnvironmentTrademarks Copyright For your safety For best performance Routine care Moving the unitIllegal copies It is unlawful to make copies of certain documents Telephone line Single telephone line 103 101102 106 Toner cartridge Drum cartridge Supplied accessoriesAccessory information Quick reference guide Button descriptions Display descriptions Display and buttons Front view Power inletOverview Rear view Toner cartridge and drum cartridge Supplied toner cartridge is a starter toner cartridge When to replace the toner cartridge and the drum cartridge Toner save feature Waste disposal method Recording paper Moist paper Inkjet paper Introduction and Installation Approx .8 kg 10.6 lb We recommend using network routers/network hubs Using surge protectorsUsing network router/network hub Connections Turn the power switch to the on position Turning the power switch onDialing mode Press Menu to exit Using the scanner glass Selecting the operation mode Scan/Copy/FaxSetting the original Effective scanning area Minimum document size Using the automatic document feederDocument weight Maximum document size Adjusting the volume Date and time You can turn this feature OFF feature #226 on Your logo Setting up manually Configuring the unit to access the LANSetting up automatically with a Dhcp server Your fax number Required computer environment Installing Multi-Function StationSetting the computer for PC fax reception Installing Multi-Function Station on a computer Starting Multi-Function Station OCR Path To select the OCR software To change the settingsTo select the default Email software Appears, click Continue Printing from Windows applications Duplex printing To print on transparencies Utilities iConfiguration Web Page i Network ConfigurationPrinting on special media To print on labels Printer Scanning from the unit Push Scan Scan to Viewer Scan to OCR Scan to save as a fileScan to Email Scan to email address LAN connection only Scanning 2-sided originals automatic document feeder only Using navigator keyUsing dial keypad Example Lisa Scanning from a computer Pull Scan Using Multi-Function scan applicationUsing Viewer Utilities iViewer Multi-Function Viewer will appear Select Acquire Image... from the File menu Using other applicationsFor Twain scanning For WIA scanning Select From Scanner or Camera... from Making a copy Example 70 % reduced copy Using the scanner glass When using the scanner glass, the unit will onlyUsing the automatic document feeder Original document Collate copy More copying featuresDuplex feature Easy repeat feature When using the scanner glass StartQuick ID copy feature For details Quick ID copy feature Start Poster feature Scanner glass only1 feature Easy repeat feature Start Start to start copying Booklet featureCopy reservation Sending a fax manually Reserving the fax transmission Dual AccessWhen using the automatic document feeder, press Start To redial the last number Redial Pre-dialing a fax number Sending from memory Quick scan featurePrinting a journal report To send 2-sided originals Editing a stored item Storing items for the navigator directoryStoring navigator directory items Erasing a stored item Programming items into the broadcast memory Sending a fax using navigator directoryBroadcast transmission Adding a new item into the broadcast memory Sending the same document to pre- programmed parties To send the same document using the scanner glassErasing a stored item from the broadcast memory To add other items, repeat this step up to 20 items Receiving a fax automatically Auto answer on Activating FAX only modeIf you have subscribed to a Distinctive Ring service Send Displaying a received fax document Activating TEL modeReceiving a fax manually Auto answer OFF Viewing a fax document Erasing a fax document Printing a fax documentSaving a fax document Connect the answering machine Using the unit with an answering machineSetting up the unit and an answering machine Receiving a voice message and fax document in one call Activating the junk fax prohibitor Storing undesired callers Receiving a fax on your computer Activating the fax preview modeProgramming the web fax preview access code Web fax preview LAN connection only What , means How Caller ID is displayed Caller ID serviceSymbols and operations for caller information Erasing specific caller information Erasing caller informationErasing all caller information Menu Set Activating the Distinctive Ring feature Distinctive Ring serviceUsing two or more phone numbers on a single telephone line Programming the ring pattern assigned for fax Submit Configuration WebProgramming Basic features 700ms default To reset all features No defaultActivating this feature Counter view feature #484 on page 61 will not be reset Setting the default operation Paper type setting feature #383 onSetting feature #383 on To select #1+#2 Programmable Features Re-send the document Fax featuresThis feature is not available for broadcast transmission Calling charges may be higher than usual #412 Desired time Off default To send a document Then press Set To beep when the memory is nearly full Type setting feature #383 on Data after recognition of the computer connection Connection, it will print the data Feature/Code Selection Setting the information for To change the setting again Copy featuresOverrides this feature Repeatedly, then press Start Paper. Change the setting to Plain Paper or Thin PaperDesired paper input tray Beforehand PC print features That 80 characters in 10 cpi font may be printed on a line Feature/Code Selection Setting the font number To each font Scan features Address destinations via an Programmable Features LAN features Interface Select the LAN Feature tabChange the mode and edit IP filtering information. iSubmit Click Edit next to Approved Users Features Setting the community Network features LAN connection onlyFeature Tab Selection Setting the LAN LAN Feature Enter the Snmp community name. Consult your Enter the desired email checking interval for the scan to Character entry Using Remote ControlTo select characters using V or Status of the unit Using the web browser LAN connection only Canceling the operationsUsing Device Monitor Lower input tray optional For Windows 98/Windows Me/Windows 2000/Windows XP Setting the lower input trayClick Auto Configuration on the Device tab. iOK For Number of Input Tray, 2 will be selected Report messages Display Cause & Solution Display messages Check the connection between the computer and the unit Settings104 Check that the computer is turned on Document is jammed. Remove the jammed document Sided document / 360 mm 143/ of 2-sided document usingTransmission error occurred. Try again Document into two or more sheets and try again When a function does not work General Printing problems Scanner Copier 11.3.5 Fax Receiving mode Problem Cause & Solution Cannot receive documentsConnecting, but faxes are Automatically Is connected, I cannot receive Problem Cause & Solution When an extension telephoneReceiving mode does not Documents by pressing Network Using an answering machine If a power failure occurs Windows Firewall Change settingsEasy installation Modify iNext Continue Display will show the following When the recording paper has jammed inside of the unitRecording paper jam Remove the jammed paper 4 carefully by pulling it upward Case When the recording paper has jammed near the rollersWhen the recording paper has jammed inside the fuser unit Remove the jammed paper 5 carefully by pulling it upward When the recording paper has jammed over the fuser unit Push up the green levers m to the original position Remove the jammed paper n carefully by pulling it upward Paper Jammed Open Tray #2 Left Cover Paper Jammed b When the recording paper is not fed into the unit properly Close the cover at the left side of the lower input tray Document jams Automatic document feeder When the document has jammed near the document entranceWhen the document has jammed near the document exit Open the ADF cover 1 while holding the document cover Cleaning the white plates and glass Cleaning the document feeder rollers Clean the rollers when documents frequently misfeed Specifications Reference lists and reports Recording paper specifications Plain paper/Thin paper size Printing resolutionITU-T No.1 Test Chart Recording paper weight Approx ,600 pages can be printed Drum life Information of copyrights and licenses 107 108 109 110 111 112 113 114 115 Index 117 118 119 PNQX2279ZA CM0709TM0 CD