Panasonic Comprehensive Guide for Troubleshooting Your DP-MB350 All-in-One Printer

		11. Help
11.3.6 Network
Problem		Cause & Solution
I cannot operate the following		L Confirm the LED via the LAN port of the main board. If the LED is glowing
functions.		or blinking, network access is working correctly.
–	PC printing	If the LED is not glowing or blinking, confirm the LAN cable (category 5
–	Scanning	straight cable) is connected to the LAN port of the main board correctly.
–	Remote Control	L If the LED is blinking and you cannot perform the desired operation, the IP
–	PC FAX	address of the unit may have changed.
–	Device Monitor	To detect the IP address, proceed as follows.
		[Start] i[All Programs] or [Programs] i[Panasonic] ithe
		unit’s name i[IP Address Checker]
		L The IP address for the unit will be detected.

Note:

LIf the IP address cannot be detected, enter it manually (feature #501 on page 73). The IP address of the computer and the unit must be in the same local IP address class as shown below. Set the IP address in the range of the number specified in the class corresponding to your local network scale.

		Class	Subnet mask	IP address
		Class A	255.0.0.0	10.0.0.1 -
				10.255.255.254
		Class B	255.255.0.0	172.xx.0.1 -
				172.xx.255.254*1
		Class C	255.255.255.0	192.168.xx.1 -
				192.168.xx.254*2
		*1 “xx” should be the same value for the unit and for the computer, as
		shown in the following example.
		Example: 172.16.0.1 - 172.16.255.254
		(The available range of “xx” is 16 - 31)
		*2 “xx” should be the same value for the unit and for the computer, as
		shown in the following example.
		Example: 192.168.0.1 - 192.168.0.254
		(The available range of “xx” is 0 - 255)
	L Your firewall software is blocking the connection. Disable the firewall
	software or change the firewall settings to make the Multi-Function Station
	work properly.
	L LAN features can be used when the unit and the computer are connected in
	same network segment only. Make sure the network is configured correctly.
	Consult your network administrator.
The unit does not appear in	L Your firewall software is blocking the connection and the setup program may
the [Select a Network Device]	not list any units. Consult your network administrator and temporarily
dialog box when installing	disable the firewall software.
Multi-Function Station.	L The unit is connected to another network segment and the setup program
	may not list any units. Make sure the network is configured correctly.
	Consult your network administrator.

For assistance, please contact an authorized Panasonic dealer. 91