Panasonic DP-MB350 manual Copier, 11.3.5 Fax

11. Help

11.3.4 Copier

Problem	Cause & Solution
The unit will not make a copy.	L You cannot make a copy during programming. Make the copy after
	programming.
	L The document was not fed into the unit properly. Re-insert the document.
	L Recording paper is not loaded or the unit has run out of paper. Load paper
	(page 14).
Letters on the copied	L The original document is too dark or too light. Change the contrast (page
documents are not clear.	36) and try again.
The copied documents are	L You used a colored paper as a document. Change the contrast (page 36)
too dark and cannot be read.	and make a lighter copy of the document, using “Text” resolution (page
	36).

11.3.5 Fax

Problem	Cause & Solution
I cannot send documents.	L The telephone line cord is connected to the [EXT] jack on the unit. Connect
	to the [LINE] jack (page 17).
	L The other party’s fax machine is busy or has run out of recording paper. Try
	again.
	L The other party’s machine is not a fax machine. Check with the other party.
	L The other party’s fax machine failed to answer the fax automatically. Send
	the fax manually (page 42).
	L Set the maximum fax speed to “14.4Kbps” (feature #418 on page 63).
I cannot send a fax overseas.	L Use the overseas transmission mode (feature #411 on page 62).
	L Add two pauses at the end of the telephone number or dial manually.
The other party complains	L If your line has special telephone services such as call waiting, the service
that letters on their received	may have been activated during fax transmission. Connect the unit to a line
document are distorted.	that does not have these services.
	L Another telephone on the same line is off the hook. Hang up the extension
	telephone and try again.
The other party complains	L Try copying the document. If the copied image is clear, there may be
about the quality of their	something wrong with the other party’s machine.
received documents.	If the copied image is not clear, too dark, or black and white lines or
	smudges appear, refer to “11.3.2 Printing problems”, page 86.
	L The original document is too dark or too light. Change the contrast (page
	42) and try again.
The other party complains	L You used a colored paper as a document. Change the contrast (page 36)
that received documents are	and make a lighter copy of the document, using “Text” resolution (page
too dark and cannot be read.	36), and try again.

88 For assistance, please contact an authorized Panasonic dealer.