Problem Cause & Solution During programming | Panasonic KX-FC228HK

11. Help

Problem	Cause & Solution
During programming, I	L All or part of the number is the same as another code or ID. Change the
cannot enter the code or ID	number:
number.	– remote operation ID (code): page 43, or feature #11 on page 46.
	– fax activation code: feature #41 on page 48.
	– auto disconnection code: feature #49 on page 49.

The ink film runs out quickly.	L Even if there are only a few sentences, every page that comes out of the
	machine is considered a full page.
	L Turn OFF the following features:
	– sending report: feature #04 on page 45.
	– journal report: feature #22 on page 46.
	– Caller ID list: feature #26 on page 47.

The base unit beeps.	L The memory reception alert of feature #44 is ON (page 48), and the unit has
	a document in memory. Press {STOP} to stop the beeps, then see the
	displayed message instructions to solve the problem.

The speakerphone is not	L Use the speakerphone in a quiet room.
working.	L If you have difficulty hearing the other party, adjust the volume.

I cannot page a cordless	L The cordless handset is too far from the base unit.
handset or base unit.

The unit does not display the	L You need to subscribe to a Caller ID service.
caller’s name and/or	L Other telephone equipment may be interfering with your phone. Disconnect
telephone number.	it and try again.
	L Other electrical appliances connected to the same outlet may be interfering
	with the Caller ID information.
	L Telephone line noise may be affecting the Caller ID information.
	L The caller requested not to send his/her information (page 23).
	L Depending on the service of the local telephone company, caller information
	may not be displayed on the cordless handset in TEL/FAX mode. In this
	case, change the TEL/FAX ring setting to 1 (feature #78 on page 50).
	L If a call is being transferred to you, the caller information will not be
	displayed.

The display exits the Caller ID	L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
List while viewing caller	base unit while viewing.
information.

11.3.3 Cordless handset

Problem	Cause & Solution
The cordless handset does	L Make sure that the battery is installed correctly (page 13) and fully charge
not work.	it (page 15).
	L Clean the charge contacts and charge again (page 15).
	L Turn the cordless handset power OFF, then ON (page 15).
	L Check that the power cord is connected properly.
	L The cordless handset has not been registered to the base unit. Register the
	cordless handset (page 55).

The cordless handset display	L The cordless handset is not turned ON. Turn the power ON (page 15).
is blank.

The cordless handset will not	L Make sure that the batteries are installed correctly (page 13).
turn ON.	L Fully charge the batteries (page 15).
	L Clean the charge contacts and charge again (page 15).

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Panasonic KX-FC228HK Problem Cause & Solution During programming, Cannot enter the code or ID, Ink film runs out quickly

Contents

Operating Instructions Compact Plain Paper Fax with Dect Thank you for purchasing a Panasonic fax machine Things you should keep a recordFor your future reference Installation Important safety instructionsBattery For Best Performance Location and noiseEnvironment Routine care Duplex Ring Useful Information Included accessories Accessory informationAvailable accessories Telephone line cord Cordless handset Button descriptions of the base unit Button descriptions of the cordless handset Display descriptions of the cordless handset Base unit OverviewCordless handset Ink film Paper tray Paper supportCorrect Incorrect Recording paper Battery installation / replacementCorrectSlant Connections Battery charge Turning the cordless handset power ON/OFFBattery strength Battery icon Power on Adjusting cordless handset volume Adjusting base unit volume Date and time With the cordless handsetWith the base unit Example 10 August, 2006 1015 PM 12 hour clock format Your logo Your fax numberSET Rflash Menu Stop Telephone SP-PHONE Redial Making a phone call using the phonebook Answering phone callsCordless handset phonebook Storing phonebook items Chain dial Cordless handset only Base unit phonebookEditing a stored item Erasing a stored item Making a call using a one touch dial Key One touch dial Base unit onlyErasing all items Assigning an item to a one touch dial Key Caller ID service Viewing and calling backHow Caller ID is displayed Missed calls Erasing caller information Symbols and operations for caller informationCaller ID SP-PHONE Stop FAX Start Voice mail service Using SMS Short Message ServiceTurning SMS on/off Changing SMS message centre numbers Sending a message Guide to SMS settings Receiving a message Storing the PBX line access number for PBX users only Settings PBX Access No Sending a fax manually SP-PHONE Stop FAX Start Redial Sending a fax using Phonebook and one touch dial Document requirements Broadcast transmission Programming items into the broadcast memoryAdding a new item into the broadcast memory Erasing a stored item from the broadcast memory Use only as a fax FAX only mode Use mostly as a telephone TEL modeUse as a telephone and/or fax TEL/FAX mode Selecting the way to use your fax machine Receiving a fax manually Auto answer OFF Activating TEL modeSP-PHONE Stop FAX Start Activating TEL/FAX mode Activating TEL/FAX mode with the cordless handsetWhen a fax calling tone is detected When a fax calling tone is not detected Activating FAX only mode Activating TAM/FAX mode with the cordless handsetChanging the ring count in TAM/FAX mode Receiving a fax automatically Auto answer on Storing undesired callers To use the ring detection feature, set to TEL mode Using with the ring detection featureMemu SET More copying features Making a copy Example Making 2 copies of a 4-page original document Collated pages Uncollated pages Recording your greeting message Erasing your recorded greeting messageMIC Erase Greeting Check To check the greeting message Press Greeting Check Useful features during playback Listening to recorded messagesLeaving a message for others or yourself To play back messages Recording your greeting message Direct command operationListening to recorded messages Remote operation using remote commands Operating from a remote locationProgramming for answering machine Summary of remote operation To turn on the auto answer setting Key Remote commandRecording a marker message Basic features Base unit programming Advanced features OFF default Desired resolutionUsing 24-hour time entry To cancel after programming, press Stop then SET Letter 92% default To print the stored document Setting friendly #4686% 72% Darker 60s Maximum greeting message time is 60 seconds TAM/FAXSee page 40 for details Feature Feature code Selection Setting recall flash #72 400msec. defaultConnecting tone volume cannot be adjusted Time for the base unit Programmable Features Cordless handset features Cordless handset programming Using the base unit PIN/repeater Base unit settings menu Sub-menu Feature default settingChange base unit PIN 0000.*1 Enter the current 4-digit base unit PIN.*2 Display setup Time settingsCall options Operating additional units Intercom To a cordless handset using the base unit Transferring a call/conferenceCopying phonebook items Intercom To the cordless handset using the base unit Copying one phonebook itemCopy Copying all the phonebook items Character entry Characters available in each character entry modeCharacter entry modes When writing SMS messages Error messages Reports Error messages Display Display Cause & Solution Erase unnecessary messages page 41 Recording was too short. Try againTry again Phonebook items from the destination unit and try again Initial settings When a function does not work, check hereGeneral Problem Cause & Solution During programming Problem Cause & Solution Cordless handset doesCannot enter the code or ID Ink film runs out quickly Problem Cause & Solution Have changed the cordless Not ring Batteries should beIs pressed Static, sound cuts in/out Fax sending Fax receiving Copying Answering machine 11.3.8 SMS If a power failure occurs Problem Cause & SolutionSender to write the message using non-Chinese characters This message contains When the recording paper has jammed in the unit Recording paper jams When the recording paper was not fed into the unit properly Document jams Do not use paper products, such as paper towels or tissues Thermal head cleaning Reference lists and reports Base unit only SpecificationsMenu SET ITU-T No Test Chart Recording paper specifications Recording paper sizeRecording paper weight RF transmission power Approx mW Voice coding Index Broadcast List Journal Report 29 Page Page Global web site Copyright