Manuals / Panasonic / Computer Equipment / Fax Machine

Panasonic KX-FC228HK Error messages - Display, Base unit, Help, “Back Cover Open”, “Busy”

Models: KX-FC228HK

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11.2 Error messages – Display

11. Help

11.2 Error messages – Display

If the unit detects a problem, one or more of the following messages will appear on the display.

11.2.1 Base unit

Display	Cause & Solution
“BACK COVER OPEN”	L The back cover is open. Close the back cover firmly.
“BUSY”	L The cordless handset you tried to call is in use.
	L The cordless handset you are calling is too far from the base unit.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the document. If
	misfeeding occurs frequently, clean the document feeder rollers (page 72)
	and try again.
	L The document is longer than 600 mm. Press {STOP} to remove the
	document. Divide the document into two or more sheets, and try again.

“CHECK FILM”	L The ink film is empty. Replace the ink film with a new one (page 11).
	L The ink film is not installed. Install it (page 11).
	L The ink film is slack or creased. Tighten it (see step 5 on page 11).

“CHECK PAPER”	L The recording paper is not installed or the unit has run out of paper. Install
	paper and press {SET} to clear the message.
	L The recording paper was not fed into the unit properly (page 71). Re-install
	paper (page 13) and press {SET} to clear the message.
	L The recording paper has jammed near the recording paper entrance.
	Remove the jammed paper (page 70) and press {SET} to clear the
	message.

“FAX IN MEMORY”	L See the other displayed message instructions to print out the document.
	Received documents are stored in memory due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 70). You will lose all faxes
	in memory if the power is removed. Check with power connected.

“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of recording paper,
	a lack of ink film or a recording paper jam. Install paper (page 13), install ink
	film (page 11) or remove the jammed paper (page 70). You will lose all faxes
	in memory if the power is removed. Check with power connected.
	L When performing memory transmission, the document being stored
	exceeded the memory capacity of the unit. Send the entire document
	manually.

“FILM EMPTY”	L The ink film is empty. Replace the ink film with a new one (page 11).
	L The ink film is slack. Tighten it (see step 5 on page 11) and install again.
	L The fax machine is positioned near appliances such as TVs or speakers
	which generate an intense magnetic field.

“FILM NEAR EMPTY”	L The remaining ink film is low. Prepare a new ink film (page 7).
“MEMORY FULL”	L The base unit’s phonebook memory is full. Erase unnecessary items (page
	22).
	L When making a copy, the document being stored exceeded the memory
	capacity of the unit. Press {STOP} to clear the message. Divide the
	document into sections.

“MESSAGE FULL”	L There is no room left in memory to record voice messages. Erase
	unnecessary messages (page 41, 42).

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Panasonic KX-FC228HK Error messages - Display, Base unit, Help, “Back Cover Open”, “Busy”, “Call Service”, “Check Film”

Contents

Charge the battery for about 7 hours before initial use Compact Plain Paper Fax with DECTOperating Instructions Model No. KX-FC228HKAttach your sales receipt here Things you should keep a record ofImportant Information Important safety instructionsSAVE THESE INSTRUCTIONS Important Information For Best PerformanceLocation and noise Environment8. Programmable Features 1. Introduction and InstallationTable of Contents 2. Preparation10.Useful Information 12.Maintenance11.Help 13.General Information1.2 Accessory information 1.1 Included accessories1. Introduction and Installation 1.2.1 Available accessories1. Introduction and Installation 1.3 Button descriptions of the base unitA BCDE F G H IJK1.5 Display descriptions of the cordless handset 1.4 Button descriptions of the cordless handset1. Introduction and Installation A G B CH D EI FJ1.6.1 Base unit 1.6 Overview1.6.2 Cordless handset 1. Introduction and Installation1. Introduction and Installation 1.7 Ink film1.9 Paper support 1.8 Paper tray1 turn Tight 1. Introduction and Installation1.10 Recording paper 1.11 Battery installation / replacement1. Introduction and Installation L When replacing batteries, we recommend using2. Preparation 2.1 Connections2.1.1 Base unit 2.3 Turning the cordless handset power ON/OFF 2.2 Battery charge2. Preparation 2.5 Adjusting base unit volume 2.4 Adjusting cordless handset volume2. Preparation 2.6.1 With the cordless handset 2.6 Date and time2.6.2 With the base unit 2. Preparation2.8 Your fax number 2.7 Your logo2. Preparation LOGO= #ABC3.1.2 With the base unit 3. Telephone3.2 Answering phone calls 3.3.2 Making a phone call using the phonebook3.3 Cordless handset phonebook 3.2.1 With the cordless handset3.5 Base unit phonebook 3.4 Chain dial Cordless handset only3.3.3 Editing a stored item 3.3.4 Erasing a stored item3.6 One touch dial Base unit only 3.6.2 Making a call using a one touch dial key3.5.4 Erasing a stored item 3.5.5 Erasing all items3.8 Viewing and calling back 3.7 Caller ID service3.7.1 How Caller ID is displayed 3.8.1 With the cordless handset3.10 Erasing caller information 3.8.3 Symbols and operations for caller information3.9 Editing a caller’s telephone number before calling back 3.11 Storing caller information into the phonebook3.13 Using SMS Short Message Service 3.12 Voice mail service3.14 Turning SMS on/off 3.15 Changing SMS message centre numbers3.16.1 Writing and sending a new message 3.16 Sending a message3.16.2 Writing and sending a new message to a fax 3.16.3 Writing and sending a new message to an e-mail address3.17 Receiving a message 3.18 Guide to SMS settings3.16.6 Erasing saved messages 3.17.1 Reading a received message2 “Settings” 3 “PBX Access No.” 3.18.2 Storing the PBX line access number for PBX users only3. Telephone 4 “On”4. Fax 4.1 Sending a fax manually2. “Fax Start” 4.2 Document requirements 4.3 Sending a fax using the phonebook and one touch dialDocument weight 4 Using the phonebook 1. PHONEBOOK4.4.1 Programming items into the broadcast memory 4.4 Broadcast transmission4.4.2 Adding a new item into the broadcast memory 4.4.3 Erasing a stored item from the broadcast memory4.5.2 Use only as a fax FAX ONLY mode 4.5.1 Use as a telephone answering machine and/or fax TAM/FAX mode4.5.3 Use mostly as a telephone TEL mode 4.5.4 Use as a telephone and/or fax TEL/FAX mode4.6 Receiving a fax manually - Auto answer OFF 4.6.1 Activating TEL mode4. Fax 1. j/OK i“Answer System” 2. “Answer Off” i iih4. Fax 4.6.2 Activating TEL/FAX mode1. j/OK i“Answer System” 2. “Answer Off” i iih 4.7.1 Activating TAM/FAX mode Telephone Answering Machine/Fax mode 4.7.2 Activating FAX ONLY mode4.7 Receiving a fax automatically Auto answer ON 4. Fax4.9.2 Storing undesired callers 4.8 Receive polling retrieving a fax placed on another fax machine4. Fax 1. j/OK i“Answer System” 2. “Answer On” i iih5. Duplex Ring 5.1 Using with the ring detection feature6.1 Making a copy 6.1.1 More copying features6. Copy “100%”5. Press A or B repeatedly to display “COLLATE ON”. iSTART 6. CopyExample Making 2 copies of a 4-page original document Collated pages7. Answering Machine 7.1 Recording your greeting message7.1.1 Erasing your recorded greeting message 7.2 Listening to recorded messages 7.2.2 Useful features during playback7.3 Leaving a message for others or yourself 7.2.1 To play back messages7.4.4 Direct command operation 7.4 Using the answering machine with the cordless handset7.4.1 Recording your greeting message 7.4.2 Listening to recorded messages7.5 Operating from a remote location 7.5.2 Remote operation using remote commands7.4.5 Programming for answering machine 7.5.1 Summary of remote operationTo turn ON the auto answer setting Remote command7. Answering Machine Recording a marker message8.1.1 Basic features 8. Programmable Features8.1 Base unit programming 1 “1”8. Programmable Features 8.1.2 Advanced features3 “3 MINUTES” default 1 “RINGTONE 1” defaulthours offered by your telephone company. This feature can be set 8. Programmable FeaturesThis feature is helpful when you want to remove the document for 1 “ON”1 “72%” 8. Programmable Features2 “86%” 4 “100%”0 “OFF” 8. Programmable Features1. MENU i#49 2 “ALL ITEMS”1 “900msec.” 8. Programmable Features2 “700msec.” 3 “600msec.”1 “YES” 8. Programmable FeaturesMENU i#80 8.2 Cordless handset programming 8.2.1 Cordless handset features8. Programmable Features “Time Settings”“Call Options” 8. Programmable Features“Call Restrict” “Other Options”8.2.3 Display setup 8.2.2 Time settings8.2.4 Call options 8. Programmable Features9.1 Operating additional units 9.2.1 Cancelling a cordless handset9.3 Intercom 9.2 Registering a cordless handset to a base unit9.4 Transferring a call/conference 9.4.2 To a cordless handset using the base unit9.5 Copying phonebook items 9. Multi-unit Operation9. Multi-unit Operation 9.5.2 To the cordless handset using the base unit2. “Copy” 2. “Copy All”10.1 Character entry 10.1.2 Characters available in each character entry mode10. Useful Information 10.1.1 Character entry modes10. Useful Information 10.1.3 When writing SMS messages0 1 2 3 4 5 6 7 8 2 3 4 511. Help 11.1 Error messages - Reports11.2.1 Base unit 11.2 Error messages - Display“CALL SERVICE” 11. Help“MODEM ERROR” 11.2.2 Cordless handset“POLLING ERROR” “RECORDING ERROR”11.3.1 Initial settings 11.3 When a function does not work, check here11.3.2 General 11. Help11. Help 11.3.3 Cordless handset11. Help 11.3.5 Fax - receiving 11.3.4 Fax - sending“CONNECTING.....”, but 11. Help11. Help 11.3.6 Copying11.3.8 SMS 11.3.7 Answering machine11. Help 11. Help 11.3.9 If a power failure occurs“This message contains unrecognized12.1.1 When the recording paper has jammed in the unit 12. Maintenance12.1 Recording paper jams 1 turn Tight12.2 Document jams 12.1.2 When the recording paper was not fed into the unit properly12. Maintenance CHECK PAPER12. Maintenance 12.3 Document feeder/recording paper feeder/scanner glass cleaning12. Maintenance 12.4 Thermal head cleaning13.1 Reference lists and reports Base unit only 13.2 Specifications13. General Information 13.2.1 Base unit13. General Information 13.2.2 Cordless handset14. Index 14.1 IndexTAM/FAX I Ink film Intercom J Jams Document Recording paper 14. IndexPage Page PFQX2656ZA CM0806CK0