Error Messages

LCD display!

If the unit detects a problem, one or more of the following messages will appear on the display.

 

Display message

 

Cause & Remedy

 

 

 

 

 

 

 

There is something wrong with the unit. Contact our service

 

CALL SERVICE 1

 

 

personnel.

 

 

 

 

 

 

CALL SERVICE 2

 

 

 

 

 

 

 

 

 

 

 

 

 

The cover is open. Close it.

 

CHECK COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The document is not fed into the unit properly. Reinsert the

 

CHECK DOCUMENT

 

 

document. If misfeeding occurs frequently, clean the document

 

 

 

 

 

 

 

 

feeder rollers and try again (p. 63). If the problem remains, adjust

 

 

 

the feeder pressure (p. 62).

 

 

 

Attempted to transmit a document longer than 600 mm. Press the

 

 

 

STOP button to remove the document. Divide the document

 

 

 

into two or more sheets and try again.

 

 

 

 

 

 

 

Memory (telephone numbers, parameters, etc.) has been erased.

 

CHECK MEMORY

 

 

Re-program.

 

 

 

 

 

 

 

 

 

 

 

 

The other party’s fax machine is busy or ran out of recording

 

NO RESPONSE

 

 

paper. Try again.

 

 

 

 

 

 

 

 

 

 

 

 

The unit ran out of recording paper. Install a recording paper roll

 

OUT OF PAPER

 

 

(p. 17).

 

 

 

 

 

 

 

 

 

 

 

 

The other party’s fax machine does not have a polling feature.

 

POLLING ERROR

 

 

Check with the other party.

 

 

 

 

 

 

 

 

 

 

 

 

The other party’s fax machine is busy or ran out of recording

 

REDIAL TIME OUT

 

 

paper. Try again.

 

 

 

 

 

 

 

 

 

 

 

 

The document is jammed. Remove the jammed document (p. 62).

 

REMOVE DOCUMENT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A transmission error occurred. Try again.

 

TRANSMIT ERROR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit is too hot. Let the unit cool down.

 

UNIT OVERHEATED

 

 

 

 

 

 

 

 

 

 

 

Help

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Panasonic KX-FT21HK operating instructions LCD display, Display message Cause & Remedy

KX-FT21HK specifications

The Panasonic KX-FT21HK is a versatile and reliable fax machine that caters to both home and small office environments, offering a blend of efficiency and convenience. One of its primary features is the thermal transfer printing system, which delivers crisp, clear fax documents with a resolution of up to 203 x 392 dpi. This ensures that every detail is captured, making it ideal for sending important documents, contracts, and graphics.

An important characteristic of the KX-FT21HK is its compact design. With its sleek dimensions, this fax machine is built to fit into limited spaces without compromising functionality. This design is complemented by a user-friendly control panel, which features an LCD display that provides easy navigation through settings and options.

The KX-FT21HK is equipped with a 14.4 kbps modem speed, which allows for rapid transmission speeds. This feature is especially beneficial in environments where time-sensitive documents must be sent quickly. Additionally, the fax memory capacity can hold up to 28 pages in memory, preventing loss of documents in case of paper runs out or machine errors.

Another noteworthy technology incorporated into the KX-FT21HK is its dual color printing capability. This feature allows users to send faxes in different colors, enhancing the clarity and appeal of the documents. Furthermore, it supports automatic and manual dialing, with 20-speed dial memory settings to facilitate quick connections without the need for repetitive number inputs.

The KX-FT21HK also comes with advanced functionalities such as the ability to send and receive faxes without the need for an external telephone line, combined with a built-in telephone functionality. This 2-in-1 feature is particularly advantageous for small businesses, as it saves both space and resources.

In terms of maintenance, the KX-FT21HK utilizes convenient toner cartridges that are straightforward to replace. The thermal transfer technology minimizes the mess associated with conventional ink printing, allowing for cleaner operation overall.

Overall, the Panasonic KX-FT21HK stands out as a reliable, efficient, and user-friendly fax machine, making it an excellent choice for individuals and businesses looking to streamline their document transmission processes. With its combination of essential features and ease of use, it effectively meets the demands of contemporary office settings.