Manuals / Panasonic / Computer Equipment / Fax Machine

Panasonic KX-FT21HK If a power failure occurs, Problem Cause & Remedy Unit does not make a copy

Models: KX-FT21HK

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Operations

Copying

Problem	Cause & Remedy

The unit does not make a copy.	● You cannot make a copy during programming. Make the
	copy after programming or stop the programming.

A dirty pattern or a black line	● The glass or rollers are dirty. Clean them (p. 63).
appears on the copied document.

The copied image is distorted.	● The thermal head is dirty. Clean it (p. 63).

The copied document is blank.	● The recording paper roll is installed incorrectly. Make sure
	that the shiny side of the paper is facing down and
	re-install the paper (p. 17).

If a power failure occurs!

●The unit will not function.

●Voice and fax calls will be interrupted.

●If delayed transmission is programmed and the start time has passed during a power failure, transmission will be attempted soon after power is restored.

Page 60

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Panasonic KX-FT21HK If a power failure occurs, Problem Cause & Remedy Unit does not make a copy, Copied image is distorted

Contents

Operating Instructions PFQX1383ZA WH1199WN0Welcome to the world of Panasonic facsimiles For your future referenceImportant safety instructions Save These InstructionsInstalling the recording paper 10 cmPower cord ConnectionsHandset cord Telephone line cordVoice calls making Voice calls answeringFax sending Fax receiving Copying Table of Contents Help Initial Preparation Telephone Fax/Copy HelpAccessories Included accessoriesAccessory order information Help Button Help functionHelp START/COPY/SET Finding the Controls LocationInitial Preparation Overview Document stackerSetup Recording paperDocument stacker Dialling mode! touch tone or pulse MenuMenu START/COPY/SET Setting the date and time Date and time, your logo and facsimile telephone numberMenu Stop START/COPY/SET Setting your logo Example BillMenu Stop Delete To delete a characterTo select characters with the dial keypad Keys CharactersStop Setting your facsimile telephone number Press 2 3 4 5 6 7To correct a mistake To delete a number Volumes Adjusting volumesRinger volume Handset receiver volumeMaking and Answering Calls Press MonitorMonitor REDIAL/PAUSE To redial the last numberVoice calls answering MonitorTONE, Flash and Pause buttons Tone buttonFlash button Entering pausesAutomatic Dialling Storing names and telephone numbers for automatic diallingMenu Stop START/COPY/SET Lower Making a voice call using automatic dialling MonitorlowerPress Directory Directory START/COPY/SETVoice Contact Talking to the caller after fax transmission or receptionInitiating voice contact Receiving a request for voice contactResolution Sending FaxesSending a fax manually Stop Monitor REDIAL/PAUSE START/COPY/SETSending a fax using automatic dialling Monitor Stop Lower DirectoryEffective scanning area Document weight Documents you can sendMaximum size Sending report for confirmation Sample of a sending reportAutomatic journal report Sample of a journal reportDelayed transmission Sending a fax at a specified time To cancel the delayed transmission settingTo cancel the transmit polling Overseas mode Press START/COPY/SETConnecting tone MenuSetting the unit to receive calls PRE-SELECTED SettingReceiving Faxes TEL/FAX mode Remote activationTEL mode Answering all calls manually Receive Mode Stop START/COPY/SETFriendly reception feature To stop receivingFAX only mode All calls are received as faxes Activating the FAX only modeReceive Mode FAX only mode ring count Helpful hintsExtension telephone Fax activation codeReceiving with a duplex ring service What is a duplex ring service?To use one of the telephone numbers as a facsimile number Ring patternsSetting the ring pattern detection How the unit will answer in each receive modeTEL/FAX delayed Ring count Fax calling tone Silent fax recognition Ring countVoice call Ring pattern when an extension telephone is connected TEL/FAX delayed Ring countFax calling Changing the Auto Answer setting to the TEL/FAX mode Receive Mode Menu START/COPY/SETWe recommend the following setup TEL/FAX delayed ring count Silent fax recognition ring countFriendly reception Auto disconnection Pager call when your unit receives a fax Press Start /COPY/SETHow your unit and pager work Stop START/COPY/SET Resolution CopyingMaking a copy To stop copyingError Messages Communication message Error Cause & Remedy CodeReports START/COPY/SET buttonLCD display Display message Cause & RemedyOperations Problem Cause & Remedy Cannot receive documents CONNECTING..... but faxes areProblem Cause & Remedy Cannot select the desired Receive modeIf a power failure occurs Problem Cause & Remedy Unit does not make a copyDirty pattern or a black line Copied image is distortedJams Recording paper jamDocument jam Sending document does not feed, or multi-feedsCleaning Document feederThermal head Button Caution Do not push on the black coverPrinting the feature settings, telephone numbers, journal For the advanced feature list, press , thenPrint Reports For the telephone number list, press , thenOriginal Mode / Reset Setting the original modeResetting the advanced features Start /COPY/SETSpecifications Technical data about this productIndex IndexReport Voice call Features Summary Summary of user programmable featuresBasic features Advanced featuresNormal FAX only

Operations

Copying

Problem

Cause & Remedy

The unit does not make a copy.

A dirty pattern or a black line

The copied image is distorted.

The copied document is blank.

If a power failure occurs!