Paradyne 1900 manual End-to-End Maintenance Checklist, Problem Check

3. BitStorm 1900 Maintenance

End-to-End Maintenance Checklist

Table 3-2: End-to-End Maintenance Checklist

Problem		Check
	•	Verify power at all points in the system
No voice or data service	•	Verify connections and wiring conditions at all
		points
	• Verify that there is not an external network problem
		such as a server being down
	•	Verify that the Ethernet card on the PC connected
		to the modem has been configured
	•	Verify that the correct type of Ethernet cable
		(“straight” or “crossover”) is being used for the
Voice but no data service		application.
	•	Verify that the green LEDs at the various Ethernet
		connection points are lit
	• Check for 10Base-T cable damage
	•	Verify router configuration and installation
	•	See the checklist in Table 3-1, “Voice/Data
		Connectivity Maintenance in Facility Room,” on
		page 105.
	•	Check dialtone at the PSTN/PBX cross-connect to
Data but no voice service		verify that there is not an external voice network
		problem
	•	Check/replace filter card in filter shelf

3-106 BitStorm 1900 Installation and Maintenance Guide 1900-A2-GN20-00