COMSPHERE 3000 Series Carrier
Table
(6 of 6)
Technical Specifications for the COMSPHERE 3000 Series Carrier
Technical Specifications | Criteria |
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MODEL 3161 CLOCKING SOURCES | T1 network interface, |
| clock, external clock |
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APPROVALS |
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Underwriters Laboratories, Inc. (UL) | UL Standard for Safety, UL 1950 |
Recognized Component |
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Canadian Standards Association | CSA Standard C22.2 No. |
Certified Component |
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Equipment Warranty and Support
AT&T Paradyne's Customer Assistance Center is available 24 hours a day to help you place an installation request, report a hardware or software problem, or place a trouble report. The center provides technical support and remotely diagnoses equipment problems Monday through Friday, between the hours of 8 a.m. and 8 p.m. EST, excluding holidays. You can also call the center if you participate in the
Call the following
NOTE
Effective January 1, 1995, the Customer Assistance Center is available to provide technical support 24 hours a day,
365 days a year.
Equipment Service
To obtain service under your warranty, call the Customer Assistance Center at the number listed above. Please have the following information available before you call:
Company Name and Address
Contact Name and Telephone Number
Shipping Address, if different from the company address
Billing Address, if different than the shipping address
Model Number and Serial Number of the unit A brief description of the problem
The Customer Assistance Center will verify that the equipment is in need of repair. You are provided a Return Materials Authorization (RMA) number to help expedite the repair request. Once you receive an RMA number, pack the unit securely and ship the package insured and postage prepaid to:
AT&T Paradyne Corporation
Customer Support
Attn: Repair Center
8550 Ulmerton Road, Building B
Largo, Florida 34641
Make sure the RMA number is in a visible location on the outside of the package.
December 1994 |
