Automatic Firmware Download | Paradyne 3821PLUS specs

Troubleshooting

Automatic Firmware

Download

New releases may be available for the 3821Plus modem. The latest 3821Plus firmware is available at no charge from the Automatic Firmware Download Center. Refer to page A in the front of this document for contact information.

Informational messages are displayed on your DTE when the modem is connected. These show the amount of time the download will take.

If the modem connects at 14,400 bps, the download takes about 10 minutes. When the download is complete, the modem resets itself.

Download Failure

If the download is interrupted, the modem is left in a state in which it can only be used to receive a call for a download. The MR/Pwr LED blinks slowly when the modem is in this state, and the modem will not respond to AT commands.

If you are unable to complete the download, call your service representative.

3821-A2-GB20-40

January 1999

C-5

Image 133

Paradyne 3821PLUS manual Automatic Firmware Download

Contents

Comsphere 3821PLUS Modem Trademarks Warranty, Sales, and Service InformationCopyright 1999 Paradyne Corporation. All rights reserved Important Safety Instructions DG CD United States Government Requirements and Equipment Return United Kingdom Ringer Equivalence Number CanadaConnection to Leased Lines Japan All European Countries Safety NoticeRestrictions Comsphere 3821Plus Modem Table of Contents Fax Operation Technical Specifications Pin Assignments Comsphere 3821Plus Modem Preface How to Use This ManualObjectives and Reader Assumptions Related Documents Introduction FeaturesOverview Optional SDCP, 3821Plus Faceplate, and Optional SDU Status Indicators Label Color Indicates 3821Plus LEDs Keypad Sdcp Operation 3821Plus Installation 3821Plus Modem InstallationInstall the Carrier Procedure Install the NIMCable the NIM DTE Interface Assembly Attach the DTE Interface Assembly Connect the DTE Install the Circuit Card Select Factory Configuration Options Install Communications SoftwareSelecting Configurations Using the Sdcp Type AT Selecting Configurations Using AT Commands Type AT&Fy&Wn Comsphere 3821Plus Modem January Sdcp Menus Modem Select Menu Structure Modem Status Messages Alarm Status Indicates MessageTop-Level Menu Status Status Message Messages Setup MessagesCall Disconnect Indicates Messages Normal Call Download Result AT Command Indicates Reset MessageCommon Operational Messages Common Indicates Dial Access Indicates Security Messages Dial Access Security Messages Modem Select Branch Quick Configuration Display Comsphere 3821Plus Modem CallSetup Call Setup BranchDial Disconnect 02 Nxt # Change Directory Status Status BranchIdentity Options Record Options IdentityRecord Abort Test BranchSelf Local Analog Loop Local Digital Loop Remote Digital LoopPattern Sync Leased Answer/Originate, Unix Dial Configure Branch Configure Editing and Saving a Configuration Option Edit StrapGroup Test Misc StrapsWhenDisc Nxt NoChange DTE Interface Async/Sync Mode Async Nxt Async Sync DTE Interface Configuration Options DTE Interface Configuration Options DTE Interface Configuration Options RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec DTE Rate=VF Disable End Disable Enable DTE Dialer DTE Dialer Configuration OptionsAT Escape Char 043 Asci Nxt 043 Asci CommandCharEcho Enable Nxt Enable Disable BreakForceEscap Disable Nxt Disable EnableCarriageRtn Char 013 Asci Nxt ↑ 013 Asci Backspace Char 008 Asci Nxt ↑ 008 Asci Linefeed Char 010 Asci Nxt ↑ 010 Asci Result Codes Enable Nxt Enable Disable EnableInOrig ResultCode Form Words Nxt Words Numbers 1 Numbers AT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERRV25bis Coding Ascii Nxt Ascii Ebcdic V25bis IdleFill Mark Nxt Mark Flag DTR Cont Repeat Disable End Disable Enable25b NewLineChr CR+LF Nxt CR+LF CR LF Line Dialer Line Dialer Configuration Options Fast Disconnect Disable Nxt Disable Enable BusyTone Detect Enable Nxt Enable Disable``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20sec NoAnswer Timout 45sec Nxt 45sec 30sec 60sec 120sec No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20sec Long Space Disc Enable Nxt Enable DisableNo Data Disc Disable Nxt Disable 10min 30min 60min MakeBusyViaDTR Disable End Disable Enable Auto Make Busy Disable Nxt Disable Enable Dial Line Dial Line Configuration OptionsModulation Nxt V34 V32bis/terbo V21/V22/BELL Autorate Enable Nxt Enable Disable StartAt48 StartAt96 Automode Enable Nxt Enable Disable System Asymmetric Rate Enable End Enable Disable V22b Guard Tone Disable Nxt Disable 550Hz 1800HzTrain Time Long Nxt Long Short Leased Mode 2WLL-Orig Nxt 2WLL-Orig 2WLL-Ans Leased Line Configuration OptionsLeased Line Modulation Nxt V34 V32bis/terbo V22bis CarrierOn Level ± 43dbm Nxt ± 43dbm ± 33dbm ± 26dbm Autorate Enable Nxt Enable Disable 42/MNP/Buffer 42/MNP/Buffer Configuration Options Factory default is AT command equivalent is %An 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options Test Timeout Disable Nxt Disable 30sec 60sec 240sec Test Configuration OptionsRcv Remote Loop Enable Nxt Enable Disable Test Access frm Remt Enable Nxt Enable Disable Miscellaneous Configuration OptionsMisc StrapsWhenDisc NoChange Nxt NoChange Reload RelodNoATChg NetMngmtAddress Nxt NMS DTR Alarm Disable Nxt Disable EnableNetworkPosition Tributary Nxt Tributary Control Reset Security Configuration OptionsService Line or Disconnect Service Line Control Branch Clone To Remote Download Code Remote Branch Automatic Firmware DownloadSecurity Branch Download Failure Comsphere 3821Plus Modem January Switching Between Data Mode and Online Command Mode AT Commands and S-RegistersOperating Modes AT Command List Command Guidelines 3821Plus AT Commands Hn ± Hook Switch Control En ± Command Character Echo± Return to Online or Data Mode DS=n ± Dial Stored Number Qn ± Result Codes ± Pulse DialSn =r ± Change S-Register Sn? ± Display S-Register Yn ± Long Space Disconnect Zn ± Reset and Load Active ″ Hn ± V.42bis Compression ″ F ± Clear Error BufferP1 ± Clone Remote Cn ± LSD Control Disable Fn ± Select Factory Default Configuration OptionsDn ± DTR Action Gn ± V.22bis Guard Tone ± Dial Transmit Level for Cellular Auto Ln ± Leased ModeJn ± Dial Transmit Type M0, &Q, &Q0 Mn or &Qn ± Async/Sync Mode and DTE Dialer TypeRn ± RTS Action Sn ± DSR Control Vn ± View Configuration OptionsTn ± Tests Wn ± Write Save to Memory Xn ± Transmit Clock Source An ± Error Control Fallback CharacterZn =x ± Store Telephone Numbers Bn, %BLn ± Modulation/Data Rate \Cn ± Error Control Negotiate Buffer +FCLASS=n ± Service Class SelectionCn ± MNP5 Data Compression \ An ± Maximum Frame Size Break Buffer Control \Nn ± Error Control Mode \ Xn ± XON/XOFF Passthrough \Tn ± No Data Disconnect Timer\X, \ 3821Plus S-Registers Register ListS0 ± Auto-Answer Ring Number S2 ± AT Escape Character S4 ± Line Feed Character S7 ± No Answer TimeoutS5 ± Backspace Character S6 ± Blind Dial Pause S18 ± Test Timeout S14 ± Asymmetric Rate ModeS26 ± RTS-to-CTS Delay S39 ± Receive Buffer Disconnect Delay S41 ± Dial-Line Rate S40 ± Auto Make BusyS43 ± Train Time S45 ± Leased Line Transmit Level S44 ± Leased Line RateS48 ± Leased Line Carrier On Level S55 ± Access from Remote S49 ± Transmit Buffer Disconnect DelayS56 ± Remote Access Password Part S57 ± Remote Access Password Part S64 ± V.25bis New Line Character S63 ± V.25bis Idle CharacterS66 ± NMS Call Messages S69 ± Make Busy Via DTR S80 ± No Data Disconnect Trigger Signal S77 ± DTR Alarm ReportingS76 ± Autorate Dial Line S78 ± Automode Dial Line S88 ± Straps When Disconnected S84 ± AT Command ModeS85 ± Fast Disconnect S89 ± V.42 ARQ Window Size Increase S93 ± RJ11 Cellular Adapt S91 ± Cellular Enhancement Type T Recovering AT Commands 25bis Applications Initialization StringsSynchronous Leased-Line Applications AT&T Exclusive Dialing for Datakit Applications Comsphere 3821Plus Modem January Fax Operation Fax Operation Comsphere 3821Plus Modem January Remote Access Remote Access Online Control ExitRem Administration Password Password TypesSecurity DTE Passwords VF PasswordsOriginate Security Answer Security SetAccessCtrl ResetSecurity Set Access CtrlCallback Security PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTE Edit Password Table Group Options Save Edit? Edit Save Yes No Edit PsWd Nxt yyyyyyyy or zzzzzz Set Answer Sec NoAnswSec NoAnswSec DTEOnly VF&DTE VFw/DTE Set Answer Security Group Option Set Callback Security Group Option Set Originate Security Group OptionSet Orig Secur NoOrigSec NoOrigSec EnaOrigSec Set CallBack Sec NoCallBack NoCallBack EnaCallBack Set Admin PsWd Reset Security Security Configuration Options Security Configuration OptionsEntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 sec VFPromptType 2ndDialTone Nxt 2ndDialTone QuietAnswer DTEPWTermChar Nxt GetUserID Disable Nxt Disable EnableDTEPWBkSpChar Nxt NMSReporting Nxt OriginateSecur NoOrigSec Nxt NoOrigSec EnaOrigSec CallBackSecur Disable End Disable Enable Comsphere 3821Plus Modem January Sdcp Menu Tree a CallSetup Dial Answer Disconnect ChangeDirectory Status Test Configure Control Remote Security Secondary Prim data blckd Table B-1 Result Codes Numbers Word Description Result Codes B Connect Connection at 19,200 bps Forbidden Comsphere 3821Plus Modem Symptom Action Troubleshooting CTable C-1 Modem Health Online Operation Table C-2Table C-3 Leased-Line Operation Table C-5 Modem ± VF Connection Fax Operation Table C-6 Automatic Firmware Download Comsphere 3821Plus Modem Model 3821Plus Technical Specifications Technical Specifications DSpecifications Description Modem Card Environment Pin Assignments E Signal Circuit Function Pin SourceEIA-232-E Pin Assignments Table E-1 EIA-232-E Pin Assignments Name JM8 to RJ11 Crossover Cable NIM Cable Pin Assignments Comsphere 3821Plus Modem ITU-T V.25bis Dialing Commands F and Responses Call Response Call Request Commands Program Normal PRN Call Answer CommandsRequest List of Stored Numbers RLN List Stored Number Response LSN Valid VAL Command ResponseInvalid INV List Response Comsphere 3821Plus Modem Equipment Order Number Part Number Equipment List GOptional Equipment Comsphere 3821Plus Modem Configuration Options by Country Code Country-Specific ConfigurationOptions H Strap Description Table H-1 Configuration Options by Country a through M Pause Time S8 No Answer Timeout Line Crnt Disc S65 No Data Disc \T2 \Tn \T3 Permissv ±9 Leased TX Level DBm S45=0 Table H-2 Configuration Options by Country N through Z Pause Time S8 Answer Timeout Line Crnt Disc S65 No Data Disc \Tn = Valid = Invalid = Factory Default ETC1.1 I100 Disable 550Hz ±43 dBm S48=0 Comsphere 3821Plus Modem Active Operating Glossary Ccitt CSA DOC ISO PBX 32terbo Xoff Index Symbols Index-2 DTR Datakit Index-5 Index-6 00282600