Manuals / Paradyne / Computer Equipment / Network Card

Paradyne 3821PLUS Automatic Firmware Download, Remote Branch, Security Branch, Download Failure

Models: 3821PLUS

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SDCP Menus

Automatic Firmware

Download

New releases may be available for the 3821Plus modem. The latest 3821Plus firmware is avaiable at no charge from the Automatic Firmware Download Center. Refer to page A in the front of this document for contact information.

To download the firmware, your modem must be configured for dialing. Save your modem's current configuration to the Customer 1 or Customer 2 memory area, and load the Async Dial factory template. (See Configure Branch, page 3-15,for information about saving and changing configuration options.)

Using your 3821Plus modem, dial the Automatic Firmware Download Center at 1-727-530-7026. You may use any dialing technique (SDCP Dial, AT command, or V.25bis Call Request).

If you have a DTE (a terminal or PC) attached to your modem, informational messages are displayed on it when the modem is connected. These show the amount of time the download will take.

However, a DTE is not required. The download begins without any operator action. When the download begins, the SDCP displays download status messages with the data bank number, current block being loaded, and the total number of blocks. There are two data banks.

If the modem connects at 14,400 bps, the download takes about 10 minutes. When the download is complete, the modem resets itself and displays a normal status message (such as Idle:33.6).

Reload your configuration options from the Customer 1 or Customer 2 memory area that you saved them to.

Download Failure

If the download is interrupted, the modem is left in a state in which it can only be used to make or receive a call for a download.

If an interruption occurs and your modem is left in this state, repeat the download process by directing the modem to dial the Automatic Firmware Download Center. (See Call Setup Branch, for information about dialing a number using the SDCP.) If you are unable to complete the download, your service representative for assistance.

Remote Branch

The Remote branch is described in Chapter 6, Remote Access.

Security Branch

The Security branch is described in Chapter 7, Security.

3821-A2-GB20-40

January 1999

3-49

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Paradyne 3821PLUS manual Automatic Firmware Download, Remote Branch, Security Branch, Download Failure

Contents

Comsphere 3821PLUS Modem Warranty, Sales, and Service Information TrademarksCopyright 1999 Paradyne Corporation. All rights reserved Important Safety Instructions DG CD United States Government Requirements and Equipment ReturnCanada United Kingdom Ringer Equivalence NumberConnection to Leased Lines All European Countries Safety Notice JapanRestrictions Comsphere 3821Plus Modem Table of Contents Fax Operation Technical Specifications Pin Assignments Comsphere 3821Plus Modem How to Use This Manual PrefaceObjectives and Reader Assumptions Related Documents Features IntroductionOverview Optional SDCP, 3821Plus Faceplate, and Optional SDU Status IndicatorsLabel Color Indicates 3821Plus LEDsKeypad Sdcp Operation3821Plus Modem Installation 3821Plus InstallationInstall the Carrier Install the NIM ProcedureCable the NIM DTE Interface Assembly Attach the DTE Interface AssemblyConnect the DTE Install the Circuit CardInstall Communications Software Select Factory Configuration OptionsSelecting Configurations Using the Sdcp Type AT Selecting Configurations Using AT CommandsType AT&Fy&Wn Comsphere 3821Plus Modem January Sdcp Menus Modem Select Menu StructureStatus Message Alarm Status Indicates MessageModem Status Messages Top-Level Menu StatusNormal Call Setup MessagesMessages Call Disconnect Indicates MessagesCommon Indicates AT Command Indicates Reset MessageDownload Result Common Operational MessagesDial Access Indicates Security Messages Dial Access Security MessagesModem Select Branch Quick Configuration DisplayComsphere 3821Plus Modem Disconnect Call Setup BranchCallSetup Dial02 Nxt # Change DirectoryOptions Record Status BranchStatus IdentityIdentity OptionsRecord Local Analog Loop Test BranchAbort SelfRemote Digital Loop Local Digital LoopPattern Sync Leased Answer/Originate, Unix Dial Configure BranchConfigure Editing and Saving a Configuration OptionEdit StrapGroup Test Misc StrapsWhenDisc Nxt NoChange DTE Interface Async/Sync Mode Async Nxt Async Sync DTE Interface Configuration OptionsDTE Interface Configuration Options DTE Interface Configuration Options RTS Action Ignore Nxt Ignore StndrdRS232 SimCntlCar RTS/CTS Delay 0 msec Nxt 0msec 10msec 50msec 150msec 600msec DTE Rate=VF Disable End Disable Enable DTE Dialer Configuration Options DTE DialerAT Escape Char 043 Asci Nxt 043 Asci Backspace Char 008 Asci Nxt ↑ 008 Asci BreakForceEscap Disable Nxt Disable EnableCommandCharEcho Enable Nxt Enable Disable CarriageRtn Char 013 Asci Nxt ↑ 013 AsciLinefeed Char 010 Asci Nxt ↑ 010 Asci Result Codes Enable Nxt Enable Disable EnableInOrigAT Cmnd Mode Normal Nxt Normal NoERROR NoStrapOrERR ResultCode Form Words Nxt Words Numbers 1 NumbersV25bis Coding Ascii Nxt Ascii Ebcdic DTR Cont Repeat Disable End Disable Enable V25bis IdleFill Mark Nxt Mark Flag25b NewLineChr CR+LF Nxt CR+LF CR LF Line Dialer Line Dialer Configuration OptionsNoAnswer Timout 45sec Nxt 45sec 30sec 60sec 120sec BusyTone Detect Enable Nxt Enable DisableFast Disconnect Disable Nxt Disable Enable ``,º Pause Time 2sec Nxt 2sec 4sec 6sec 8sec 10sec 20secLong Space Disc Enable Nxt Enable Disable No Carrier Disc 2sec Nxt 2sec 5sec Disable 10sec 20secNo Data Disc Disable Nxt Disable 10min 30min 60min MakeBusyViaDTR Disable End Disable Enable Auto Make Busy Disable Nxt Disable EnableDial Line Configuration Options Dial LineModulation Nxt V34 V32bis/terbo V21/V22/BELL Autorate Enable Nxt Enable Disable StartAt48 StartAt96 Automode Enable Nxt Enable Disable SystemV22b Guard Tone Disable Nxt Disable 550Hz 1800Hz Asymmetric Rate Enable End Enable DisableTrain Time Long Nxt Long Short Modulation Nxt V34 V32bis/terbo V22bis Leased Line Configuration OptionsLeased Mode 2WLL-Orig Nxt 2WLL-Orig 2WLL-Ans Leased LineCarrierOn Level ± 43dbm Nxt ± 43dbm ± 33dbm ± 26dbm Autorate Enable Nxt Enable Disable42/MNP/Buffer 42/MNP/Buffer Configuration OptionsFactory default is AT command equivalent is %An 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options 42/MNP/Buffer Configuration Options Test Test Configuration OptionsTest Timeout Disable Nxt Disable 30sec 60sec 240sec Rcv Remote Loop Enable Nxt Enable DisableStrapsWhenDisc NoChange Nxt NoChange Reload RelodNoATChg Miscellaneous Configuration OptionsAccess frm Remt Enable Nxt Enable Disable MiscNMS DTR Alarm Disable Nxt Disable Enable NetMngmtAddress NxtNetworkPosition Tributary Nxt Tributary Control Control Branch Security Configuration OptionsReset Service Line or Disconnect Service LineClone To Remote Download CodeDownload Failure Automatic Firmware DownloadRemote Branch Security BranchComsphere 3821Plus Modem January AT Commands and S-Registers Switching Between Data Mode and Online Command ModeOperating Modes AT Command List Command Guidelines3821Plus AT Commands DS=n ± Dial Stored Number En ± Command Character EchoHn ± Hook Switch Control ± Return to Online or Data ModeSn? ± Display S-Register ± Pulse DialQn ± Result Codes Sn =r ± Change S-RegisterYn ± Long Space Disconnect Zn ± Reset and Load ActiveCn ± LSD Control ″ F ± Clear Error Buffer″ Hn ± V.42bis Compression P1 ± Clone RemoteGn ± V.22bis Guard Tone Fn ± Select Factory Default Configuration OptionsDisable Dn ± DTR ActionLn ± Leased Mode ± Dial Transmit Level for Cellular AutoJn ± Dial Transmit Type Mn or &Qn ± Async/Sync Mode and DTE Dialer Type M0, &Q, &Q0Rn ± RTS Action Wn ± Write Save to Memory Vn ± View Configuration OptionsSn ± DSR Control Tn ± TestsBn, %BLn ± Modulation/Data Rate An ± Error Control Fallback CharacterXn ± Transmit Clock Source Zn =x ± Store Telephone Numbers\ An ± Maximum Frame Size +FCLASS=n ± Service Class Selection\Cn ± Error Control Negotiate Buffer Cn ± MNP5 Data CompressionBreak Buffer Control \Nn ± Error Control Mode\Tn ± No Data Disconnect Timer \ Xn ± XON/XOFF Passthrough\X, \ S2 ± AT Escape Character Register List3821Plus S-Registers S0 ± Auto-Answer Ring NumberS6 ± Blind Dial Pause S7 ± No Answer TimeoutS4 ± Line Feed Character S5 ± Backspace CharacterS39 ± Receive Buffer Disconnect Delay S14 ± Asymmetric Rate ModeS18 ± Test Timeout S26 ± RTS-to-CTS DelayS40 ± Auto Make Busy S41 ± Dial-Line RateS43 ± Train Time S44 ± Leased Line Rate S45 ± Leased Line Transmit LevelS48 ± Leased Line Carrier On Level S57 ± Remote Access Password Part S49 ± Transmit Buffer Disconnect DelayS55 ± Access from Remote S56 ± Remote Access Password PartS69 ± Make Busy Via DTR S63 ± V.25bis Idle CharacterS64 ± V.25bis New Line Character S66 ± NMS Call MessagesS78 ± Automode Dial Line S77 ± DTR Alarm ReportingS80 ± No Data Disconnect Trigger Signal S76 ± Autorate Dial LineS89 ± V.42 ARQ Window Size Increase S84 ± AT Command ModeS88 ± Straps When Disconnected S85 ± Fast DisconnectS93 ± RJ11 Cellular Adapt S91 ± Cellular EnhancementType T Recovering AT CommandsAT&T Exclusive Dialing for Datakit Applications Initialization Strings25bis Applications Synchronous Leased-Line ApplicationsComsphere 3821Plus Modem January Fax Operation Fax OperationComsphere 3821Plus Modem January Remote Access Remote AccessOnline Control ExitRem Password Types Administration PasswordSecurity Answer Security VF PasswordsDTE Passwords Originate SecuritySet Access Ctrl SetAccessCtrl ResetSecurityCallback Security PsWdType Nxt Cleared DTE Entry VFEntry VFplusDTE Edit Password Table Group OptionsSave Edit? Edit Save Yes No Edit PsWd Nxt yyyyyyyy or zzzzzzSet Answer Sec NoAnswSec NoAnswSec DTEOnly VF&DTE VFw/DTE Set Answer Security Group OptionSet CallBack Sec NoCallBack NoCallBack EnaCallBack Set Originate Security Group OptionSet Callback Security Group Option Set Orig Secur NoOrigSec NoOrigSec EnaOrigSecSet Admin PsWd Reset SecurityVFPromptType 2ndDialTone Nxt 2ndDialTone QuietAnswer Security Configuration OptionsSecurity Configuration Options EntryWaitTime 20 sec Nxt 20 sec 10 sec 40 sec 60 secNMSReporting Nxt GetUserID Disable Nxt Disable EnableDTEPWTermChar Nxt DTEPWBkSpChar NxtOriginateSecur NoOrigSec Nxt NoOrigSec EnaOrigSec CallBackSecur Disable End Disable EnableComsphere 3821Plus Modem January Sdcp Menu Tree a CallSetup Dial Answer Disconnect ChangeDirectory Status Test Configure Control Remote Security Secondary Prim data blckd Table B-1 Result Codes Numbers Word Description Result Codes BConnect Connection at 19,200 bps Forbidden Comsphere 3821Plus Modem Modem Health Troubleshooting CSymptom Action Table C-1Leased-Line Operation Table C-2Online Operation Table C-3Table C-5 Modem ± VF ConnectionFax Operation Table C-6Automatic Firmware Download Comsphere 3821Plus Modem Technical Specifications D Model 3821Plus Technical SpecificationsSpecifications Description Modem Card EnvironmentTable E-1 EIA-232-E Pin Assignments Name Signal Circuit Function Pin SourcePin Assignments E EIA-232-E Pin AssignmentsJM8 to RJ11 Crossover Cable NIM Cable Pin Assignments Comsphere 3821Plus Modem ITU-T V.25bis Dialing Commands F and Responses Call Response Call Request CommandsList Stored Number Response LSN Call Answer CommandsProgram Normal PRN Request List of Stored Numbers RLNCommand Response Valid VALInvalid INV List Response Comsphere 3821Plus Modem Equipment List G Equipment Order Number Part NumberOptional Equipment Comsphere 3821Plus Modem Configuration Options by Country Code Country-Specific ConfigurationOptions HStrap Description Table H-1 Configuration Options by Country a through MPause Time S8 No Answer Timeout Line Crnt Disc S65 No Data Disc \T2 \Tn \T3 Permissv ±9 Leased TX Level DBm S45=0 Table H-2 Configuration Options by Country N through Z Pause Time S8 Answer Timeout Line Crnt Disc S65 No Data Disc \Tn = Valid = Invalid = Factory Default ETC1.1 I100 Disable 550Hz ±43 dBm S48=0 Comsphere 3821Plus Modem Active Operating GlossaryCcitt CSA DOC ISO PBX 32terbo Xoff Index SymbolsIndex-2 DTR Datakit Index-5 Index-6 00282600