Paradyne 3821PLUS manual Identity, Options, Record

COMSPHERE 3821Plus Modem

Identity

Identity displays the modem's serial number, model number, firmware revision level, hardware part number and firmware part number. Retrieval of this information is useful if you are purchasing additional or replacement modems and/or making firmware upgrades.

To access Identity from the initial screen of the Status branch, press the F2 or F3 key to select Identity.

The modem's serial number is displayed on the

LCD's bottom line. Press the key to scroll and view the model number, firmware revision level, hardware part number, and firmware part number.

Ser # Serial number is an 8-digit number that identifies the modem.

Mod # Model number is an alphanumeric number that identifies the modem as a 3821Plus.

FRev Firmware revision level is an alphanumeric number that identifies the level of firmware loaded in the modem.

HPt # Hardware part number is an 11-digit number that identifies the circuit card in the modem.

FPt # Firmware part number is an 11-digit number that identifies to customer service personnel the firmware release number.

Country Country is a 7-character field showing the country or continent the modem is configured for use in.

To exit this function and remain in the Status branch,

press the key. To exit and return to the Top-Level

menu, press the key.

DTE

DTE displays the state and/or activity of the EIA-232-D interface leads. The LSD, DTR, DSR, Tst, TXD, RXD, RTS, and CTS signals are monitored. The interface leads status is updated every 5 seconds.

To access DTE from the Status branch, make the following selections:

1. Press the key until DTE appears.

2.Select DTE. The activity and state of the modem's DTE signal appear on the LCD's bottom line.

3.Press the key to scroll other signals into view.

The LCD's bottom line displays a pair of symbols for each interface lead. The first symbol indicates the signal's activity during the sampling interval. (An * (asterisk) indicates at least one transition while a blank space indicates no transitions since the last update.)

The second symbol indicates the state of the interface lead at the sampling time. (A block) indicates a Space or ON condition while an underscore (_) indicates a Mark or Off condition.)

To exit this function and remain in the Status branch,

press the key. To exit and return to the Top-Level

menu, press the key.

Options

The Options branch lists special features installed in the 3821Plus modem.

Record

Record is a troubleshooting tool used by the end user in conjunction with support personnel. This function allows the end user to retrieve and report any sequence faults to support personnel. A sequence fault is an irregular or unexpected event.

There are two selections under Record: Display and Clear. Display allows up to eight sequence fault messages that have been recorded by the modem to be displayed on the LCD. If no sequence faults have occurred, then Modem O.K. appears.

Clear is used to remove all sequence fault messages from nonvolatile memory and the LCD.

To access Record from the Status branch, press the key until Record appears. Select Record.

To display sequence faults, select Display.

The LCD displays the first sequence fault field. (Sequence fault fields range from 1 to 8 and are identified by a number in the upper right corner.) Press

the key to view the remaining fields. The message Modem O.K. appears if no sequence faults have occurred.

To remove sequence fault records from both the LCD and nonvolatile memory, select Clear. The message Modem O.K. appears.

3-12 January 1999 3821-A2-GB20-40