Administrator’s Guide SoundPoint/SoundStation IP SIP
Polycom, Inc
Table of Contents
Call Management Features
Optimization
Configuration Files
Session Initiation Protocol SIP 163
Viii Copyright 2006 Polycom, Inc
Overview
Copyright 2006 Polycom, Inc
Installation Models
Installation and Operation
Installation Process
Dhcp or Manual TCP/IP Setup
Basic Network Setup
Phones boot up in two phases
Provisioning File Transfer
Configuration File Local Parameter
Subnet mask IP gateway
Sntp GMT offset
Protocol
Specified 300 301, 430
600 4000
Main Menu
Local User Interface Setup Menus
Name Possible Values a Description
Name Possible Description Values
Dhcp Menu
Possible Name Values Description
Name Possible Values Description
Server Menu
Ethernet Menu
Reset to Factory Defaults
Centralized Configuration
Application Configuration
Configuration Files
Default Master Configuration File
Master configuration files contain six XML attributes
Category Description Example
Application Configuration Files
Setting Flash Parameters from Configuration Files
Name Possible Values Description
Name Possible Values Description
Boot Server Deployment for the Phones
Account-by-account basis
Step Instructions
Step Instructions
Local Phone Configuration
Management of File Encryption and Decryption
Passwords
Changing the Key on the Phone
Copyright 2006 Polycom, Inc
Page
Call Timer
Basic Features
Call Log
Phone maintains a call log. The log
Called Party Identification
Call Waiting
Calling Party Identification
Missed Call Notification
Configurable Feature Keys
SoundPoint IP 430 Key Layout
SoundPoint IP 300 and 301 Key Layout
SoundPoint IP 600 and 601 Key Layout
SoundPoint IP 500 and 501 Key Layout
IP 500 IP 600
SoundPoint IP 4000 Key Layout Key ID IP 300
Function
Key ID IP 300
Connected Party Identification
Customizable Audio Sound Effects
Context Sensitive Volume Control
Message Waiting Indication
Administration Distinctive Incoming Call Treatment
Distinctive Incoming Call Treatment
Distinctive Ringing
Do-Not-Disturb
Distinctive Call Waiting
Handset, Headset, and Speakerphone
Local Contact Directory
Local Contact Directory File example
Local Contact Directory File Format
Element Permitted Values Interpretation
Local Digit Map
Multiple Line Keys per Registration
Microphone Mute
Multiple Call Appearances
Shared Call Appearances
Line-seize subscription for mutual exclusion feature
Bridged Line Appearances
Figuration files or the local phone user interface should be
Busy Lamp Field
Customizable Fonts and Indicators
Speed Dial
Soft Key-Driven User Interface
Time and Date Display
Set the time and date display formats
Automatic Off-hook Call Placement
Call Management Features
Idle Display Animation
Call Transfer
Call Hold
Three-Way Conference, Local or Centralized
Directed Call Pick-up
Call Diversion Call Forward
Call Park / Retrieve
Group Call Pick-up
Low-Delay Audio Packet Transmission
Audio Processing Features
Jitter Buffer and Packet Error Concealment
Last Call Return
Voice Activity Detection
Dtmf Tone Generation
Acoustic Echo Cancellation AEC
Dtmf Event RTP Payload
Following table summarizes the phone’s audio codec support
Audio Codecs
Sample Effective
Algorithm
Background Noise Suppression BNS
Presence and Instant Messaging Features
Comfort Noise Fill
Automatic Gain Control AGC
Instant Messaging
Localization Features
Multilingual User Interface
+FF00 U+FFFF
Name Range
Synthesized Call Progress Tones
Downloadable Fonts
Voice Mail Integration
Advanced Server Features
SoundPoint IP 500, 501, 600 and 601 instant mes
Multiple Registrations
Local
ACD agent available / unavailable
ACD login / logout
Server Redundancy
Microsoft Office Live Communications Server 2005 Integration
DNS SIP Server Name Resolution
Central
Modify the sip.cfg configuration file as follows
Configuration File Changes
Modify the phone1.cfg configuration file as follows
Optional Modify the sip.cfg configuration file as follows
Security Features
Accessory Internet Features
Local User and Administrator Privilege Levels
MicroBrowser
Custom Certificates
Incoming Signaling Validation
Configuration File Encryption
Administrator’s Guide SoundPoint IP / SoundStation IP
Application Network Setup
Ethernet Switch
SoundPoint IP Switch Port Priorities
Real-Time Transport Protocol Ports
Working with Network Address Translation
Updating and Rebooting
Centralized Reboot
Manual Reboot Menu Option or Key Presses
Periodic Polling For Upgrades
Event Logging
IP TOS
Audio Quality Issues and VLANs
Log files uploaded in this manner are named
Ieee 802.1p/Q
Rtcp Support
SIP Configuration sip.cfg
Configuration Files
Local local
Protocol volpProt
Server server
Permitted Attribute Values
Permitted Attribute Values
TLS
SIP SIP
SDP SDP
Attribute Values
Attribute Values
Invite
Permitted Attribute Values Default Interpretation
Request Validation requestValidation Attribute
Default Interpretation
Default Interpretation Ues
Conference Setup conference Attribute
Dial Plan dialplan
Attribute Permitted Values Default Interpretation
Digit Map digitmap
Routing routing
Emergency emergency
Localization localization
Permitted Attribute Values Interpretation
Multilingual multilingual
Adding New Languages
Date and Time datetime
User Preferences userpreferences
Tones tones
Attribute Permitted Default Interpretation Values
Dual Tone Multi-Frequency Dtmf
Chord Sets chordsets
All three blocks use the same chord set specification format
Attribute Permitted Interpretation Values
Following sampled audio Wave file .wav formats are supported
Attribute Permitted Values Interpretation
Following table, x is the sampled audio file number
Patterns patterns
Sound Effects soundeffects
Instruction Meaning Example
104 Copyright 2006 Polycom, Inc
Call Progress Patterns
Ringer pattern Number Default description
Call progress Use within phone Pattern number
Ringer Patterns
Miscellaneous Use within phone Pattern number
Miscellaneous Patterns
Miscellaneous Pattern number Use within phone
Ring type ringType
Voice Coding Algorithms codecs
Voice Settings voice
Following voice codecs are supported
Codec Profiles profiles
Default Interpretation Values
Volume Persistence volume
Gains gains
Attribute Default
112 Copyright 2006 Polycom, Inc
Acoustic Echo Cancellation AEC
Acoustic Echo Suppression AES
Automatic Gain Control AGC
Background Noise Suppression NS
Receive Equalization Rxeq
Transmit Equalization Txeq
Voice Activity Detection VAD
Quality of Service QOS
Ethernet Ieee 802.1p/Q Ethernet
Call Control CallControl
IP TOS IP
Other Other
120 Copyright 2006 Polycom, Inc
Basic TCP/IP Tcpip
Attribute Permitted Values Default
Network Monitoring netMon
Time Synchronization Sntp
122 Copyright 2006 Polycom, Inc
Copyright 2006 Polycom, Inc 123
1.10.3.1
1.10.3 Port port
Configuration cfg
Call Handling Configuration call
Web Server Httpd
Shared Calls shared
Hold, Local Reminder hold/localReminder
Attribute Values Default Interpretation
Directory directory
Fonts font
Presence presence
Example of use
501
1.15.2 IP500 font IP500
1.15.1 IP400 font IP400
1.15.3 IP600 font IP600
Following table lists the functions that are available
Keys keys
Platform IP300/, IP400/, IP500/, IP600/ and IP4000
Bitmaps bitmaps
Bitmaps used by the phone are defined in this section
Indicators indicators
Assignments Assignments
Classes Classes
LEDs led
Following table, x is the LED number
Graphic Icons gi/ IP300/, IP400/, IP500/, IP600/ and IP4000
Level Interpretation
Event Logging logging
Three formats are available for the event timestamp
Basic Logging level/change/ and render
Type Example
Copyright 2006 Polycom, Inc 139
Security security
These settings affect security aspects of the phone
Scheduled Logging Parameters scheduled
Encryption encryption
Password Lengths pwd/length
RAM Disk RAMdisk
Provisioning provisioning
Request request
Delay delay
Feature feature
Finder finder
Resource resource
Quotas quotas
Idle Display idleDisplay
MicroBrowser microbrowser
Browser Limits limits
Main Browser main
148 Copyright 2006 Polycom, Inc
Registration reg
Per-phone Configuration phone1.cfg
150 Copyright 2006 Polycom, Inc
Copyright 2006 Polycom, Inc 151
152 Copyright 2006 Polycom, Inc
Calls call
Automatic Off-hook Call Placement autoOffHook
Do Not Disturb donotdisturb
Diversion divert
Missed Call Configuration serverMissedCall
Forward All fwd
Calls can be automatically diverted when the phone is busy
Busy busy
No Answer noanswer
Do Not Disturb dnd
Copyright 2006 Polycom, Inc 157
158 Copyright 2006 Polycom, Inc
Messaging msg
Message Waiting Indicator mwi
Network Address Translation nat
Roaming Buddies roamingbuddies
Attendant attendant
Roaming Privacy roamingprivacy
RFC and Internet Draft Support
Basic Protocols
Request Support
Title
Header Supported
Header Support
Copyright 2006 Polycom, Inc 165
4.1 1xx Responses Provisional
Response Support
4.2 2xx Responses Success
Response Supported
4.4 4xx Responses Request Failure
4.3 3xx Responses Redirection
4.5 5xx Responses Server Failure
Reliability of Provisional Responses
Hold Implementation
Transfer
Third Party Call Control
Phone supports the following SIP protocol extensions
Protocol Extensions
Or their successors
Shared Call Appearance Signaling
Dialog for bridged line appearance subscribe and notify
Bridged Line Appearance Signaling
Trusted Certificate Authority List
Appendix
174 Copyright 2006 Polycom, Inc
Adding a Background Logo
Miscellaneous Administrative Tasks
Model Width Height Color Depth
RGB Values Color Decimal
Configuration File Changes
Third Party Software Attribution
178 Copyright 2006 Polycom, Inc
Copyright 2006 Polycom, Inc 179
Copyright and Permission Notice
Curl