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Polycom 1725-11530-200 Rev A1 manual SoundPoint IP 500, 501, 600 and 601 instant mes

Models: 1725-11530-200 Rev A1

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Administrator’s Guide - SoundPoint® IP / SoundStation® IP

Features

600 and 601). A message-waiting signal from a voice mail server will trigger the mes- sage-waiting indicator to flash.

	Configuration file:	For one-touch voice mail access, enable the “one-touch
	sip.cfg	voice mail” user preference.
		• For more information, refer to 4.6.1.4 User Preferences
		<user_preferences/> on page 98.

	Configuration file:	For one-touch voice mail access, choose to bypass instant
Central	phone1.cfg	messages to remove the step of selecting between instant
Central		messages and voice mail after pressing the Messages key on
(boot		messages and voice mail after pressing the Messages key on
(boot		the SoundPoint® IP 500, 501, 600 and 601 (instant mes-
server)		the SoundPoint® IP 500, 501, 600 and 601 (instant mes-
server)		sages are still accessible from the Main Menu).
		sages are still accessible from the Main Menu).
		On a per-registration basis, specify a subscribe contact for
		solicited NOTIFY applications, a callback mode (self call-
		back or another contact), and the contact to call when the
		user accesses voice mail.
		• For more information, refer to 4.6.2.5 Messaging <msg/
		> on page 159.

	Web Server	For one-touch voice mail access, enable the “one-touch
	(if enabled)	voice mail” user preference and choose to bypass instant
		messages to remove the step of selecting between instant
		messages and voice mail after pressing the Messages key on
		the SoundPoint® IP 500, 501, 600 and 601 (instant mes-
		sages are still accessible from the Main Menu).
		Navigate to: http://<phoneIPAddress>/coreConf.htm#us
		On a per-registration basis, specify a subscribe contact for
Local		solicited NOTIFY applications, a callback mode (self call-
Local		back or another contact) to call when the user accesses voice

		mail.
		Navigate to: http://<phoneIPAddress>/reg.htm
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfg on the boot server. These changes will
		permanently override global settings unless deleted through
		the Reset Local Config menu selection.

	Local Phone User	None.
	Interface

Copyright © 2006 Polycom, Inc.

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Polycom 1725-11530-200 Rev A1 manual SoundPoint IP 500, 501, 600 and 601 instant mes

Contents

Administrator’s Guide SoundPoint/SoundStation IP SIP Polycom, Inc Table of Contents Call Management Features Optimization Configuration Files Session Initiation Protocol SIP 163 Viii Copyright 2006 Polycom, Inc Overview Copyright 2006 Polycom, Inc Installation Models Installation and OperationInstallation Process Dhcp or Manual TCP/IP Setup Basic Network SetupPhones boot up in two phases Provisioning File Transfer Configuration File Local ParameterSubnet mask IP gateway Sntp GMT offsetProtocol Specified 300 301, 430600 4000 Main Menu Local User Interface Setup MenusName Possible Values a Description Name Possible Description Values Dhcp MenuPossible Name Values Description Name Possible Values Description Server MenuEthernet Menu Reset to Factory DefaultsCentralized Configuration Application ConfigurationConfiguration Files Default Master Configuration File Master configuration files contain six XML attributesCategory Description Example Application Configuration FilesSetting Flash Parameters from Configuration Files Name Possible Values Description Name Possible Values Description Boot Server Deployment for the Phones Account-by-account basis Step InstructionsStep Instructions Local Phone Configuration Management of File Encryption and Decryption PasswordsChanging the Key on the Phone Copyright 2006 Polycom, Inc Page Call Timer Basic FeaturesCall Log Phone maintains a call log. The logCalled Party Identification Call WaitingCalling Party Identification Missed Call NotificationConfigurable Feature Keys SoundPoint IP 430 Key Layout SoundPoint IP 300 and 301 Key LayoutSoundPoint IP 600 and 601 Key Layout SoundPoint IP 500 and 501 Key LayoutIP 500 IP 600 SoundPoint IP 4000 Key Layout Key ID IP 300Function Key ID IP 300 Connected Party IdentificationCustomizable Audio Sound Effects Context Sensitive Volume ControlMessage Waiting Indication Administration Distinctive Incoming Call TreatmentDistinctive Incoming Call Treatment Distinctive RingingDo-Not-Disturb Distinctive Call WaitingHandset, Headset, and Speakerphone Local Contact Directory Local Contact Directory File example Local Contact Directory File FormatElement Permitted Values Interpretation Local Digit Map Multiple Line Keys per Registration Microphone MuteMultiple Call Appearances Shared Call Appearances Line-seize subscription for mutual exclusion feature Bridged Line Appearances Figuration files or the local phone user interface should be Busy Lamp Field Customizable Fonts and IndicatorsSpeed Dial Soft Key-Driven User InterfaceTime and Date Display Set the time and date display formats Automatic Off-hook Call Placement Call Management FeaturesIdle Display Animation Call Transfer Call HoldThree-Way Conference, Local or Centralized Directed Call Pick-up Call Diversion Call ForwardCall Park / Retrieve Group Call Pick-upLow-Delay Audio Packet Transmission Audio Processing FeaturesJitter Buffer and Packet Error Concealment Last Call ReturnVoice Activity Detection Dtmf Tone Generation Acoustic Echo Cancellation AECDtmf Event RTP Payload Following table summarizes the phone’s audio codec support Audio CodecsSample Effective AlgorithmBackground Noise Suppression BNS Presence and Instant Messaging FeaturesComfort Noise Fill Automatic Gain Control AGCInstant Messaging Localization FeaturesMultilingual User Interface +FF00 U+FFFF Name RangeSynthesized Call Progress Tones Downloadable FontsVoice Mail Integration Advanced Server FeaturesSoundPoint IP 500, 501, 600 and 601 instant mes Multiple Registrations Local ACD agent available / unavailable ACD login / logoutServer Redundancy Microsoft Office Live Communications Server 2005 Integration DNS SIP Server Name ResolutionCentral Modify the sip.cfg configuration file as follows Configuration File ChangesModify the phone1.cfg configuration file as follows Optional Modify the sip.cfg configuration file as follows Security Features Accessory Internet FeaturesLocal User and Administrator Privilege Levels MicroBrowserCustom Certificates Incoming Signaling ValidationConfiguration File Encryption Administrator’s Guide SoundPoint IP / SoundStation IP Application Network Setup Ethernet SwitchSoundPoint IP Switch Port Priorities Real-Time Transport Protocol PortsWorking with Network Address Translation Updating and Rebooting Centralized Reboot Manual Reboot Menu Option or Key PressesPeriodic Polling For Upgrades Event LoggingIP TOS Audio Quality Issues and VLANsLog files uploaded in this manner are named Ieee 802.1p/Q Rtcp Support SIP Configuration sip.cfg Configuration FilesLocal local Protocol volpProtServer server Permitted Attribute ValuesPermitted Attribute Values TLS SIP SIP SDP SDPAttribute Values Attribute Values Invite Permitted Attribute Values Default InterpretationRequest Validation requestValidation Attribute Default InterpretationDefault Interpretation Ues Conference Setup conference AttributeDial Plan dialplan Attribute Permitted Values Default InterpretationDigit Map digitmap Routing routingEmergency emergency Localization localizationPermitted Attribute Values Interpretation Multilingual multilingualAdding New Languages Date and Time datetimeUser Preferences userpreferences Tones tones Attribute Permitted Default Interpretation ValuesDual Tone Multi-Frequency Dtmf Chord Sets chordsets All three blocks use the same chord set specification formatAttribute Permitted Interpretation Values Following sampled audio Wave file .wav formats are supportedAttribute Permitted Values Interpretation Following table, x is the sampled audio file numberPatterns patterns Sound Effects soundeffectsInstruction Meaning Example 104 Copyright 2006 Polycom, Inc Call Progress Patterns Ringer pattern Number Default descriptionCall progress Use within phone Pattern number Ringer PatternsMiscellaneous Use within phone Pattern number Miscellaneous PatternsMiscellaneous Pattern number Use within phone Ring type ringTypeVoice Coding Algorithms codecs Voice Settings voiceFollowing voice codecs are supported Codec Profiles profiles Default Interpretation Values Volume Persistence volumeGains gains Attribute Default112 Copyright 2006 Polycom, Inc Acoustic Echo Cancellation AEC Acoustic Echo Suppression AES Automatic Gain Control AGC Background Noise Suppression NSReceive Equalization Rxeq Transmit Equalization Txeq Voice Activity Detection VAD Quality of Service QOSEthernet Ieee 802.1p/Q Ethernet Call Control CallControl IP TOS IPOther Other 120 Copyright 2006 Polycom, Inc Basic TCP/IP Tcpip Attribute Permitted Values DefaultNetwork Monitoring netMon Time Synchronization Sntp122 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 123 1.10.3.1 1.10.3 Port portConfiguration cfg Call Handling Configuration callWeb Server Httpd Shared Calls shared Hold, Local Reminder hold/localReminder Attribute Values Default InterpretationDirectory directory Fonts font Presence presenceExample of use 5011.15.2 IP500 font IP500 1.15.1 IP400 font IP4001.15.3 IP600 font IP600 Following table lists the functions that are available Keys keysPlatform IP300/, IP400/, IP500/, IP600/ and IP4000 Bitmaps bitmapsBitmaps used by the phone are defined in this section Indicators indicators Assignments Assignments Classes ClassesLEDs led Following table, x is the LED numberGraphic Icons gi/ IP300/, IP400/, IP500/, IP600/ and IP4000 Level Interpretation Event Logging loggingThree formats are available for the event timestamp Basic Logging level/change/ and renderType Example Copyright 2006 Polycom, Inc 139 Security security These settings affect security aspects of the phoneScheduled Logging Parameters scheduled Encryption encryption Password Lengths pwd/lengthRAM Disk RAMdisk Provisioning provisioningRequest request Delay delayFeature feature Finder finder Resource resourceQuotas quotas Idle Display idleDisplay MicroBrowser microbrowserBrowser Limits limits Main Browser main148 Copyright 2006 Polycom, Inc Registration reg Per-phone Configuration phone1.cfg150 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 151 152 Copyright 2006 Polycom, Inc Calls call Automatic Off-hook Call Placement autoOffHookDo Not Disturb donotdisturb Diversion divert Missed Call Configuration serverMissedCallForward All fwd Calls can be automatically diverted when the phone is busyBusy busy No Answer noanswerDo Not Disturb dnd Copyright 2006 Polycom, Inc 157 158 Copyright 2006 Polycom, Inc Messaging msg Message Waiting Indicator mwiNetwork Address Translation nat Roaming Buddies roamingbuddies Attendant attendantRoaming Privacy roamingprivacy RFC and Internet Draft Support Basic ProtocolsRequest Support TitleHeader Supported Header SupportCopyright 2006 Polycom, Inc 165 4.1 1xx Responses Provisional Response Support4.2 2xx Responses Success Response Supported4.4 4xx Responses Request Failure 4.3 3xx Responses Redirection4.5 5xx Responses Server Failure Reliability of Provisional Responses Hold ImplementationTransfer Third Party Call ControlPhone supports the following SIP protocol extensions Protocol ExtensionsOr their successors Shared Call Appearance SignalingDialog for bridged line appearance subscribe and notify Bridged Line Appearance SignalingTrusted Certificate Authority List Appendix174 Copyright 2006 Polycom, Inc Adding a Background Logo Miscellaneous Administrative TasksModel Width Height Color Depth RGB Values Color DecimalConfiguration File Changes Third Party Software Attribution 178 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 179 Copyright and Permission Notice Curl