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Table of Contents
3 Features .......................................................... 27
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4 Optimization ....................................................77
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5 Session Initiation Protocol (SIP)........................... 163
6 Appendix 1...................................................... 173
7 Appendix 2...................................................... 177
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1 Overview
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2 Installation and Operation
2.1 Installation Models
2.2 Installation Process
2.2.1 Basic Network Setup
2.2.1.1 DHCP or Manual TCP/IP Setup
2.2.1.2 Provisioning File Transfer
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2.2.1.3 Local User Interface Setup Menus
2.2.1.3.1 Main Menu
The DHCP and Server sub-menus may be accessed from the main setup menu.
Name Possible ValuesaDescription
2.2.1.3.2 DHCP Menu
Name
Possible Values Description
Name
Possible Values Description
2.2.1.3.3 Server Menu
2.2.1.3.4 Ethernet Menu
2.2.1.4 Reset to Factory Defaults
2.2.2 Application Configuration
2.2.2.1 Centralized Configuration
2.2.2.1.1 Configuration Files
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2.2.2.1.2 Boot Server Deployment for the Phones
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2.2.2.2 Local Phone Configuration
2.2.3 Management of File Encryption and Decryption
2.2.3.1 Changing the Key on the Phone
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3 Features
3.1 Basic Features
3.1.1 Call Log
3.1.2 Call Timer
3.1.3 Call Waiting
3.1.4 Called Party Identification
3.1.5 Calling Party Identification
3.1.6 Missed Call Notification
3.1.7 Configurable Feature Keys
*
1 2 31 29 32 23 7 5 89
SoundPoint IP 430 Key Layout
2635
192021
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131415
Administrators Guide - SoundPoint IP / SoundStation IP Features
SoundPoint IP 600 and 601 Key Layout
41 35
SoundPoint IP 4000 Key Layout
Key ID IP 300 & 301
IP 430 Function IP 500 & 501
IP 600 & 601
IP 4000 Function
3.1.8 Connected Party Identification
3.1.9 Context Sensitive Volume Control
3.1.10 Customizable Audio Sound Effects
3.1.11 Message Waiting Indication
3.1.12 Distinctive Incoming Call Treatment
3.1.13 Distinctive Ringing
3.1.14 Distinctive Call Waiting
3.1.15 Do-Not-Disturb
3.1.16 Handset, Headset, and Speakerphone
3.1.17 Local Contact Directory
3.1.17.1 Local Contact Directory File Format
Local Contact Directory File example:
An example local contact directory is shown. Look to the table for an explanation of each element.
Element Permitted Values Interpretation
3.1.18 Local Digit Map
Element Permitted Values Interpretation
3.1.19 Microphone Mute
3.1.20 Multiple Line Keys per Registration
3.1.21 Multiple Call Appearances
3.1.22 Shared Call Appearances
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3.1.23 Bridged Line Appearances
tion. For more information, refer to 5.2.5 Bridged Line Appearance Signaling on page 172.
3.1.24 Busy Lamp Field
3.1.25 Customizable Fonts and Indicators
3.1.26 Soft Key-Driven User Interface
3.1.27 Speed Dial
3.1.28 Time and Date Display
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3.1.29 Idle Display Animation
3.2 Call Management Features
3.2.1 Automatic Off-hook Call Placement
The phone supports an optional automatic off-hook call placement feature for each registration.
3.2.2 Call Hold
3.2.3 Call Transfer
3.2.4 Three-Way Conference, Local or Centralized
3.2.5 Call Diversion (Call Forward)
3.2.6 Directed Call Pick-up
3.2.7 Group Call Pick-up
3.2.8 Call Park / Retrieve
3.2.9 Last Call Return
3.3 Audio Processing Features
3.3.1 Low-Delay Audio Packet Transmission
3.3.2 Jitter Buffer and Packet Error Concealment
3.3.3 Voice Activity Detection
3.3.4 DTMF Tone Generation
3.3.5 DTMF Event RTP Payload
3.3.6 Acoustic Echo Cancellation (AEC)
3.3.7 Audio Codecs
The following table summarizes the phones audio codec support:
Algorithm MIME Type Ref. Bit Rate
Sample Rate Frame Size
Effective audio band- width
3.4 Presence and Instant Messaging Features
3.4.1 Presence
3.4.2 Instant Messaging
3.5 Localization Features
3.5.1 Multilingual User Interface
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3.5.2 Downloadable Fonts
3.5.3 Synthesized Call Progress Tones
3.6 Advanced Server Features
3.6.1 Voice Mail Integration
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3.6.2 Multiple Registrations
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3.6.3 ACD login / logout
3.6.4 ACD agent available / unavailable
3.6.5 Server Redundancy
3.6.5.1 DNS SIP Server Name Resolution
3.6.6 Microsoft Office Live Communications Server 2005 Integration
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3.6.6.1 Configuration File Changes
Modify the phone1.cfg configuration file as follows:
3.7 Accessory Internet Features
3.7.1 MicroBrowser
3.8 Security Features
3.8.1 Local User and Administrator Privilege Levels
3.8.2 Custom Certificates
3.8.3 Incoming Signaling Validation
Three optional levels of security are provided for validating incoming network signal- ing:
source IP address validation digest authentication both
3.8.4 Configuration File Encryption
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4 Optimization
4.1 Ethernet Switch
4.2 Application Network Setup
4.2.1 Real-Time Transport Protocol Ports
4.2.2 Working with Network Address Translation
4.3 Updating and Rebooting
4.4 Event Logging
4.5 Audio Quality Issues and VLANs
4.5.1 IP TOS
4.5.2 IEEE 802.1p/Q
The phone will tag all Ethernet packets it transmits with an 802.1Q VLAN header for one
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4.6 Configuration Files
4.6.1 SIP Configuration - sip.cfg
4.6.1.1 Protocol <volpProt/>
4.6.1.1.1 Local <local/>
4.6.1.1.2 Server <server/>
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4.6.1.1.3 SDP <SDP/>
4.6.1.1.4 SIP <SIP/>
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4.6.1.1.4.2 Alert Information <alertInfo/>
Permitted
4.6.1.1.4.3 Request Validation <requestValidation/>
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4.6.1.2 Dial Plan <dialplan/>
4.6.1.2.1 Digit Map <digitmap/>
4.6.1.2.2 Routing <routing/>
4.6.1.2.2.1 Server <server/>
4.6.1.2.2.2 Emergency <emergency/>
4.6.1.3 Localization <localization/>
4.6.1.3.1 Multilingual <multilingual/>
To add new languages to those included with the distribution:
4.6.1.3.2 Date and Time <datetime/>
4.6.1.4 User Preferences <user_preferences/>
4.6.1.5 Tones <tones/>
This section describes configuration items for the tone resources available in the phone.
4.6.1.5.1 Dual Tone Multi-Frequency <DTMF/>
4.6.1.5.2 Chord Sets <chord_sets/>
All three blocks use the same chord set specification format.
callProg (used for call progress sound effect patterns) ringer misc (miscellaneous)
Permitted
4.6.1.6 Sampled Audio for Sound Effects <sampled_audio/>
In the following table, x is the sampled audio file number.
The following table defines the default usage of the sampled audio files with the phone:
Sampled Audio File Default use within phone (pattern reference)
4.6.1.7 Sound Effects <sound_effects/>
4.6.1.7.1 Patterns <patterns/>
Permitted
Instruction Meaning Example
Instruction Meaning Example
Permitted
4.6.1.7.1.1 Call Progress Patterns
The following table maps call progress patterns to their usage within the phone.
4.6.1.7.1.2 Ringer Patterns
The following table maps ringer pattern numbers to their default descriptions.
Call progress
Ringer pattern number Default description
The following table maps miscellaneous patterns to their usage within the phone.
Miscellaneous
Ringer pattern number Default description
4.6.1.7.2 Ring type <ringType/>
In the following table, x is the ring class number. The x index needs to be sequential.
Miscellaneous
4.6.1.8 Voice Settings <voice/>
4.6.1.8.1 Voice Coding Algorithms <codecs/>
The following voice codecs are supported:
4.6.1.8.1.2 Codec Profiles <profiles/>
Permitted
4.6.1.8.2 Volume Persistence <volume/>
4.6.1.8.3 Gains <gains/>
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4.6.1.8.4 Acoustic Echo Cancellation <AEC/>
These settings control the performance of the speakerphone acoustic echo canceller.
4.6.1.8.5 Acoustic Echo Suppression <AES/>
These settings control the performance of the speakerphone acoustic echo suppressor.
4.6.1.8.6 Background Noise Suppression <NS/>
These settings control the performance of the transmit background noise suppression feature.
These settings control the performance of the transmit automatic gain control feature.7
4.6.1.8.7 Automatic Gain Control <AGC/>
4.6.1.8.8 Receive Equalization <RXEQ/>
These settings control the performance of the receive equalizaton feature.
4.6.1.8.9 Transmit Equalization <TXEQ/>
These settings control the performance of the hands-free transmit equalization feature.
4.6.1.8.10 Voice Activity Detection <VAD/>
These parameters apply to RTP packets.
4.6.1.9 Quality of Service <QOS/>
These settings control the Quality of Service (QOS) options.
4.6.1.9.1 Ethernet IEEE 802.1p/Q <Ethernet/>
These settings control the 802.1p/Q user_priority field.
These parameters apply to call control packets, such as the network protocol signaling.
4.6.1.9.2 IP TOS <IP/>
These settings control the type of service field in outgoing packets.
4.6.1.9.2.2 Call Control <CallControl/>
These parameters apply to call control packets, such as the network protocol signaling.
Permitted
4.6.1.10 Basic TCP/IP <TCP_IP/>
4.6.1.10.1 Network Monitoring <netMon/>
4.6.1.10.2 Time Synchronization <SNTP/>
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4.6.1.10.3 port <port/>
4.6.1.10.3.1 RTP <RTP/>
Permitted
4.6.1.11 Web Server <HTTPD/>
4.6.1.12 Call Handling Configuration <call/>
4.6.1.11.1 Configuration <cfg/>
4.6.1.12.1 Shared Calls <shared/>
4.6.1.12.2 Hold, Local Reminder <hold/><localReminder/>
4.6.1.13 Directory <directory/>
4.6.1.14 Presence <presence/>
4.6.1.15 Fonts <font/>
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4.6.1.15.1 IP_400 font <IP_400/>
4.6.1.15.2 IP_500 font <IP_500/>
4.6.1.15.3 IP_600 font <IP_600/>
4.6.1.16 Keys <keys/>
4.6.1.17 Bitmaps <bitmaps/>
Function Function
Bitmaps used by the phone are defined in this section.
4.6.1.17.1 Platform <IP_300/>, <IP_400/>, <IP_500/>, <IP_600/> and <IP_4000/>
4.6.1.18 Indicators <indicators/>
4.6.1.18.1 Animations <Animations/> <IP_300/>, <IP_400/>, <IP_500/>, <IP_600/> and <IP_4000/>
4.6.1.18.2 Patterns <Patterns/>
4.6.1.18.3 Classes <Classes/>
4.6.1.18.4 Assignments <Assignments/>
In the following table, x is the LED number.
4.6.1.19 Event Logging <logging/>
The event logging system supports the following classes of events:
Each event in the log contains the following fields separated by the | character:
Three formats are available for the event timestamp:
4.6.1.19.1 Basic Logging <level/><change/> and <render/>
Type Example
Permitted
Example:
time stamp ID event class missed events text
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4.6.1.19.2 Scheduled Logging Parameters <scheduled/>
These settings affect security aspects of the phone.
4.6.1.20 Security <security/>
4.6.1.20.1 Encryption <encryption/>
4.6.1.20.2 Password Lengths <pwd/><length/>
4.6.1.21 Provisioning <provisioning/>
These settings control aspects of the phones boot server provisioning system.
4.6.1.22 RAM Disk <RAMdisk/>
4.6.1.23 Request <request/>
4.6.1.23.1 Delay <delay/>
4.6.1.24 Feature <feature/>
4.6.1.25 Resource <resource/>
These settings control the maximum size or an external resource retrieved at run time.
4.6.1.25.2 quotas <quotas/>
4.6.1.25.1 finder <finder/>
4.6.1.26 MicroBrowser <microbrowser/>
4.6.1.26.1 Idle Display <idleDisplay/>
4.6.1.26.2 Main Browser <main/>
This setting controls the home page used by the MicroBrowser when that function is selected.
4.6.1.26.3 Browser Limits <limits/>
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4.6.2 Per-phone Configuration - phone1.cfg
4.6.2.1 Registration <reg/>
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4.6.2.2 Calls <call/>
These sections describe call-oriented per-phone configuration items.
4.6.2.2.1 Do Not Disturb <donotdisturb/>
4.6.2.2.2 Automatic Off-hook Call Placement <autoOffHook/>
4.6.2.2.3 Missed Call Configuration <serverMissedCall/>
4.6.2.3 Diversion <divert/>
4.6.2.3.1 Forward All <fwd/>
4.6.2.3.2 Busy <busy/>
The phone can automatically divert calls after a period of ringing.
Calls can be automatically diverted when the phone is busy.
4.6.2.3.3 No Answer <noanswer/>
4.6.2.4 Dial Plan <dialplan/>
4.6.2.4.1 Digit Map <digitmap/>
4.6.2.4.2 Routing <routing/>
4.6.2.4.2.1 Server <server/>
4.6.2.4.2.2 Emergency <emergency/>
4.6.2.5 Messaging <msg/>
Message-waiting indication is supported on a per-registration basis.
4.6.2.5.1 Message Waiting Indicator <mwi/>
4.6.2.6 Network Address Translation <nat/>
4.6.2.7 Attendant <attendant/>
4.6.2.8 Roaming Buddies <roaming_buddies/>
This attribute is used in conjunction with Microsoft Office Live Communications Server 2005 only.
4.6.2.9 Roaming Privacy <roaming_privacy/>
This attribute is used in conjunction with Microsoft Office Live Communications Server 2005 only.
5 Session Initiation Protocol (SIP)
5.1 Basic Protocols
5.1.2 Request Support
5.1.1 RFC and Internet Draft Support
ID Title
5.1.3 Header Support
Method Supported Notes
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5.1.4 Response Support
5.1.4.2 2xx Responses - Success
5.1.4.1 1xx Responses - Provisional
5.1.4.3 3xx Responses - Redirection
5.1.4.4 4xx Responses - Request Failure
Response Supported Notes
5.1.4.5 5xx Responses - Server Failure
5.1.4.6 6xx Responses - Global Failure
5.1.5 Hold Implementation
5.1.6 Reliability of Provisional Responses
5.1.7 Transfer
5.1.8 Third Party Call Control
5.2 Protocol Extensions
The phone supports the following SIP protocol extensions.
5.2.1 RFC and Internet Draft Support
ID Title
5.2.2 Request Support
5.2.3 SIP for Instant Messaging and Presence Leverag- ing Extensions
5.2.4 Shared Call Appearance Signaling
5.2.5 Bridged Line Appearance Signaling
6 Appendix 1
6.1 Trusted Certificate Authority List
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6.2 Miscellaneous Administrative Tasks
6.2.1 Adding a Background Logo
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7 Appendix 2
7.1 Third Party Software Attribution
