Copyright 2006 Polycom, Inc | Polycom 1725-11530-200 Rev A1 manual

Administrator’s Guide - SoundPoint® IP / SoundStation® IP

Overview

The phones connect physically to a standard office twisted-pair (IEEE 802.3) 10/100 megabytes per second Ethernet LAN and send and receive all data using the same packet-based technology. Since the phone is a data terminal, digitized audio being just another type of data from its perspective, the phone is capable of vastly more than tra- ditional business phones. As SoundPoint® IP and SoundStation® IP run the same pro- tocols as your office personal computer, many innovative applications can be developed without resorting to specialized technology. Regardless of the diverse application potential, it provides the productivity enhancing features needed today such as multiple call appearances, full-duplex speakerphone, hold, transfer, confer- ence, forward, voice mail compatibility, and contact directory.

2	Copyright © 2006 Polycom, Inc.

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Polycom 1725-11530-200 Rev A1 manual Copyright 2006 Polycom, Inc

Contents

Administrator’s Guide SoundPoint/SoundStation IP SIP Polycom, Inc Table of Contents Call Management Features Optimization Configuration Files Session Initiation Protocol SIP 163 Viii Copyright 2006 Polycom, Inc Overview Copyright 2006 Polycom, Inc Installation and Operation Installation Models Installation Process Dhcp or Manual TCP/IP Setup Basic Network SetupPhones boot up in two phases Subnet mask IP gateway Configuration File Local ParameterProvisioning File Transfer Sntp GMT offset Protocol Specified 300 301, 430600 4000 Main Menu Local User Interface Setup MenusName Possible Values a Description Dhcp Menu Name Possible Description Values Possible Name Values Description Server Menu Name Possible Values Description Reset to Factory Defaults Ethernet Menu Centralized Configuration Application ConfigurationConfiguration Files Master configuration files contain six XML attributes Default Master Configuration File Application Configuration Files Category Description Example Setting Flash Parameters from Configuration Files Name Possible Values Description Name Possible Values Description Boot Server Deployment for the Phones Step Instructions Account-by-account basis Step Instructions Local Phone Configuration Passwords Management of File Encryption and Decryption Changing the Key on the Phone Copyright 2006 Polycom, Inc Page Call Log Basic FeaturesCall Timer Phone maintains a call log. The log Calling Party Identification Call WaitingCalled Party Identification Missed Call Notification Configurable Feature Keys SoundPoint IP 300 and 301 Key Layout SoundPoint IP 430 Key Layout SoundPoint IP 500 and 501 Key Layout SoundPoint IP 600 and 601 Key Layout IP 500 IP 600 SoundPoint IP 4000 Key Layout Key ID IP 300Function Connected Party Identification Key ID IP 300 Context Sensitive Volume Control Customizable Audio Sound Effects Distinctive Incoming Call Treatment Administration Distinctive Incoming Call TreatmentMessage Waiting Indication Distinctive Ringing Distinctive Call Waiting Do-Not-Disturb Handset, Headset, and Speakerphone Local Contact Directory Local Contact Directory File example Local Contact Directory File FormatElement Permitted Values Interpretation Local Digit Map Microphone Mute Multiple Line Keys per Registration Multiple Call Appearances Shared Call Appearances Line-seize subscription for mutual exclusion feature Bridged Line Appearances Figuration files or the local phone user interface should be Customizable Fonts and Indicators Busy Lamp Field Soft Key-Driven User Interface Speed Dial Time and Date Display Set the time and date display formats Automatic Off-hook Call Placement Call Management FeaturesIdle Display Animation Call Hold Call Transfer Three-Way Conference, Local or Centralized Call Diversion Call Forward Directed Call Pick-up Group Call Pick-up Call Park / Retrieve Jitter Buffer and Packet Error Concealment Audio Processing FeaturesLow-Delay Audio Packet Transmission Last Call Return Voice Activity Detection Dtmf Tone Generation Acoustic Echo Cancellation AECDtmf Event RTP Payload Sample Effective Audio CodecsFollowing table summarizes the phone’s audio codec support Algorithm Comfort Noise Fill Presence and Instant Messaging FeaturesBackground Noise Suppression BNS Automatic Gain Control AGC Instant Messaging Localization FeaturesMultilingual User Interface Name Range +FF00 U+FFFF Downloadable Fonts Synthesized Call Progress Tones Advanced Server Features Voice Mail Integration SoundPoint IP 500, 501, 600 and 601 instant mes Multiple Registrations Local ACD agent available / unavailable ACD login / logoutServer Redundancy DNS SIP Server Name Resolution Microsoft Office Live Communications Server 2005 Integration Central Modify the sip.cfg configuration file as follows Configuration File ChangesModify the phone1.cfg configuration file as follows Optional Modify the sip.cfg configuration file as follows Local User and Administrator Privilege Levels Accessory Internet FeaturesSecurity Features MicroBrowser Incoming Signaling Validation Custom Certificates Configuration File Encryption Administrator’s Guide SoundPoint IP / SoundStation IP SoundPoint IP Switch Port Priorities Ethernet SwitchApplication Network Setup Real-Time Transport Protocol Ports Working with Network Address Translation Updating and Rebooting Periodic Polling For Upgrades Manual Reboot Menu Option or Key PressesCentralized Reboot Event Logging IP TOS Audio Quality Issues and VLANsLog files uploaded in this manner are named Ieee 802.1p/Q Rtcp Support Configuration Files SIP Configuration sip.cfg Server server Protocol volpProtLocal local Permitted Attribute Values Permitted Attribute Values TLS SDP SDP SIP SIP Attribute Values Attribute Values Permitted Attribute Values Default Interpretation Invite Default Interpretation Request Validation requestValidation Attribute Conference Setup conference Attribute Default Interpretation Ues Digit Map digitmap Attribute Permitted Values Default InterpretationDial Plan dialplan Routing routing Localization localization Emergency emergency Multilingual multilingual Permitted Attribute Values Interpretation Date and Time datetime Adding New Languages User Preferences userpreferences Tones tones Attribute Permitted Default Interpretation ValuesDual Tone Multi-Frequency Dtmf All three blocks use the same chord set specification format Chord Sets chordsets Following sampled audio Wave file .wav formats are supported Attribute Permitted Interpretation Values Following table, x is the sampled audio file number Attribute Permitted Values Interpretation Patterns patterns Sound Effects soundeffectsInstruction Meaning Example 104 Copyright 2006 Polycom, Inc Call progress Use within phone Pattern number Ringer pattern Number Default descriptionCall Progress Patterns Ringer Patterns Miscellaneous Patterns Miscellaneous Use within phone Pattern number Ring type ringType Miscellaneous Pattern number Use within phone Voice Coding Algorithms codecs Voice Settings voiceFollowing voice codecs are supported Codec Profiles profiles Volume Persistence volume Default Interpretation Values Attribute Default Gains gains 112 Copyright 2006 Polycom, Inc Acoustic Echo Cancellation AEC Acoustic Echo Suppression AES Background Noise Suppression NS Automatic Gain Control AGC Receive Equalization Rxeq Transmit Equalization Txeq Voice Activity Detection VAD Quality of Service QOSEthernet Ieee 802.1p/Q Ethernet Call Control CallControl IP TOS IPOther Other 120 Copyright 2006 Polycom, Inc Network Monitoring netMon Attribute Permitted Values DefaultBasic TCP/IP Tcpip Time Synchronization Sntp 122 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 123 1.10.3 Port port 1.10.3.1 Configuration cfg Call Handling Configuration callWeb Server Httpd Shared Calls shared Attribute Values Default Interpretation Hold, Local Reminder hold/localReminder Directory directory Presence presence Fonts font 501 Example of use 1.15.2 IP500 font IP500 1.15.1 IP400 font IP4001.15.3 IP600 font IP600 Keys keys Following table lists the functions that are available Platform IP300/, IP400/, IP500/, IP600/ and IP4000 Bitmaps bitmapsBitmaps used by the phone are defined in this section Indicators indicators Classes Classes Assignments Assignments LEDs led Following table, x is the LED numberGraphic Icons gi/ IP300/, IP400/, IP500/, IP600/ and IP4000 Event Logging logging Level Interpretation Three formats are available for the event timestamp Basic Logging level/change/ and renderType Example Copyright 2006 Polycom, Inc 139 Security security These settings affect security aspects of the phoneScheduled Logging Parameters scheduled Password Lengths pwd/length Encryption encryption Provisioning provisioning RAM Disk RAMdisk Delay delay Request request Feature feature Finder finder Resource resourceQuotas quotas MicroBrowser microbrowser Idle Display idleDisplay Main Browser main Browser Limits limits 148 Copyright 2006 Polycom, Inc Per-phone Configuration phone1.cfg Registration reg 150 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 151 152 Copyright 2006 Polycom, Inc Calls call Automatic Off-hook Call Placement autoOffHookDo Not Disturb donotdisturb Missed Call Configuration serverMissedCall Diversion divert Busy busy Calls can be automatically diverted when the phone is busyForward All fwd No Answer noanswer Do Not Disturb dnd Copyright 2006 Polycom, Inc 157 158 Copyright 2006 Polycom, Inc Message Waiting Indicator mwi Messaging msg Network Address Translation nat Attendant attendant Roaming Buddies roamingbuddies Roaming Privacy roamingprivacy Request Support Basic ProtocolsRFC and Internet Draft Support Title Header Support Header Supported Copyright 2006 Polycom, Inc 165 4.2 2xx Responses Success Response Support4.1 1xx Responses Provisional Response Supported 4.3 3xx Responses Redirection 4.4 4xx Responses Request Failure 4.5 5xx Responses Server Failure Transfer Hold ImplementationReliability of Provisional Responses Third Party Call Control Protocol Extensions Phone supports the following SIP protocol extensions Shared Call Appearance Signaling Or their successors Bridged Line Appearance Signaling Dialog for bridged line appearance subscribe and notify Appendix Trusted Certificate Authority List 174 Copyright 2006 Polycom, Inc Model Width Height Color Depth Miscellaneous Administrative TasksAdding a Background Logo RGB Values Color Decimal Configuration File Changes Third Party Software Attribution 178 Copyright 2006 Polycom, Inc Copyright 2006 Polycom, Inc 179 Curl Copyright and Permission Notice