Polycom 1725-11530-200 Rev A1 manual Call Diversion Call Forward, Directed Call Pick-up

Administrator’s Guide - SoundPoint® IP / SoundStation® IP Features

3.2.5 Call Diversion (Call Forward)

The phone provides a flexible call diversion feature to divert (forward) calls to another destination. Call diversion can be applied automatically to all calls, calls from a spe- cific caller (extension), when the phone is busy, when Do Not Disturb is active, or after an extended period of alerting. The user can elect to manually divert calls while they are in the alerting state to a predefined or manually specified destination. The call diversion feature works in conjunction with the distinctive incoming call treatment feature. The user’s ability to originate calls is unaffected by all call diversion options. Each registration has its own diversion properties.

	Configuration file:	Set all call diversion settings including a global forward-to
Central	phone1.cfg	contact and individual settings for call forward all, call for-
		ward busy, call forward no-answer, and call forward do-not-
(boot
		disturb.
server)
		• For more information, refer to 4.6.2.3 Diversion
		<divert/> on page 154.
	Web Server	Set all call diversion settings.
	(if enabled)	Navigate to: http://<phoneIPAddress>/reg.htm
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfg on the boot server. They will perma-
		nently override global settings unless deleted through the
Local		Reset Local Config menu selection.
	Local Phone User	The user can set the call-forward-all setting from the idle
	Interface	display (enable/disable and specify the forward-to contact)
		as well as divert callers while the call is alerting.
		Changes are saved to local flash and backed up to <Ethernet
		address>-phone.cfg on the boot server. They will perma-
		nently override global settings unless deleted through the
		Reset Local Config menu selection.

3.2.6 Directed Call Pick-up

Calls to another phone can be picked up by dialing the extension of the other phone. This feature depends on support from a SIP server.

Central	Configuration file:	Turn this feature on or off.
(boot	sip.cfg	• For more information, refer to 4.6.1.24 Feature <fea-
server)
		ture/> on page 144.

54 Copyright © 2006 Polycom, Inc.