Polycom 1725-11530-200 Rev A1 manual Event Logging, Manual Reboot Menu Option or Key Presses

Models: 1725-11530-200 Rev A1

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Administrator’s Guide - SoundPoint® IP / SoundStation® IP

Optimization

For more information, refer to 2.2.2 Application Configuration on page 13.

For the latest Release Notes for system requirements (bootROM version for each SoundPoint® IP and SoundStation® IP), go to www.polycom.com/support.

Manual Reboot: Menu Option or Key Presses

To reboot phones manually, a menu option can be selected or a key combination can be used. The menu option is called Restart Phone and it is found in the Settings menu. For the key combination, press and hold the following keys simultaneously until a confirmation tone is heard or for about three seconds:

SoundPoint® IP 300 and 301:

Volume-, Volume+, Hold, Do Not Disturb

SoundPoint® IP 430, 500, and 501:

Volume-, Volume+, Hold, Messages

SoundPoint® IP 600 and 601:

Volume-, Volume+, Mute, Messages

SoundStation® IP 4000:

*, #, Volume+, Select

Centralized Reboot

The phones can be rebooted remotely through the SIP signaling protocol. Refer to 4.6.1.1.4.4 Special Events <specialEvent/> on page 93.

Periodic Polling For Upgrades

The phones can be configured to periodically poll the boot server to check for changed configuration files or application executable. If a change is detected the phone will reboot to download the change. Refer to 4.6.1.21 Provisioning <provisioning/> on page 142.

4.4 Event Logging

The phones maintain both boot and application event log files. These files can be help- ful when diagnosing problems. The event log files are stored in the phone’s flash file system and are periodically uploaded to the provisioning boot server if permitted by security policy. The files are stored in the phone’s home directory or a user-config-

urable directory on the boot server. Both overwrite and append5 modes are supported for the application event log.

The event log files are:

<Ethernet address>-boot.log

<Ethernet address>-app.log

The boot log file is uploaded to the boot server after every reboot.

5. HTTP and TFTP don’t support append mode unless server settings are changed for this.

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Copyright © 2006 Polycom, Inc.

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Polycom 1725-11530-200 Rev A1 manual Event Logging, Manual Reboot Menu Option or Key Presses, Centralized Reboot