Polycom 1725-11530-200 Rev A1 manual Call Hold, Call Transfer

Models: 1725-11530-200 Rev A1

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Administrator’s Guide - SoundPoint® IP / SoundStation® IP

Features

Local

Web Server

None.

(if enabled)

 

 

 

Local Phone User

None.

Interface

 

 

 

3.2.2 Call Hold

Call hold is a fundamental feature of the phone. The purpose of hold is to pause activ- ity on one call so that the user may use the phone for another task, such as to make or receive another call. Network signaling is employed to request that the remote party stop sending media and to inform them that they are being held. A configurable local hold reminder feature can be used to remind the user that they have placed calls on hold.

 

Configuration file:

Specify whether RFC 2543 (c=0.0.0.0) or RFC 3264 (a=sen-

 

sip.cfg

donly or a=inactive) outgoing hold signaling is used.

Central

 

• For more information, refer to 4.6.1.1.4 SIP <SIP/> on

 

page 88.

(boot

 

 

 

server)

 

Specify local hold reminder options.

 

 

 

 

• For more information, refer to 4.6.1.12.2 Hold, Local

 

 

Reminder <hold/><localReminder/> on page 127.

 

 

 

 

Web Server

Specify whether or not to use RFC 2543 (c=0.0.0.0) outgo-

 

(if enabled)

ing hold signaling. The alternative is RFC 3264 (a=sendonly

 

 

or a=inactive).

 

 

Navigate to: http://<phoneIPAddress>/appConf.htm#ls

Local

 

Changes are saved to local flash and backed up to <Ethernet

 

address>-phone.cfg on the boot server. They will perma-

 

 

nently override global settings unless deleted through the

 

 

Reset Local Config menu selection.

 

 

 

 

Local Phone User

Use the SIP Configuration menu to specify whether or not to

 

Interface

use RFC 2543 (c=0.0.0.0) outgoing hold signaling. The

 

 

alternative is RFC 3264 (a=sendonly or a=inactive).

 

 

 

3.2.3 Call Transfer

Call transfer enables the user (User A or transferring user) to transform an existing call with User B (primary call) into a new call between User B and a third user C (trans- ferred-to user) selected by User A. The phone offers three types of transfers;

Blind transfers: The call is transferred immediately to C after A has finished dialing C’s number. User A does not hear ring-back.

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Copyright © 2006 Polycom, Inc.

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Polycom 1725-11530-200 Rev A1 manual Call Hold, Call Transfer