User Guide
Polycom RealPresence Capture Server, Virtual Edition
6001 America Center Drive San Jose, CA 95002 USA
Software Installation
Hardware Installation
System Administration
System Overview
Polycom, Inc
Upgrade, Backup, Restore, and Migrate
Fault Management
Record and Playback
Live Streaming/VoD
Appendix A - Console Commands
Manage Archives and Live Streams Using the User Portal
Appendix B - Configure External Servers
Appendix C - Configure the Server Working with VCS
Polycom, Inc
System Overview
Feature
Capacity
RealPresence Capture Server Capacity
RealPresence Capture Server Capacity
Live Streaming Resources Usage
Multi-user Login Capacity
Local Media Storage Capacity
from Admin
Resolution
Approx. file
Approx. capacity of
Web-based Admin Portal
User Permissions through Admin Portal
User Interfaces
Web-based User Portal
To log in to the Admin Portal
Search and Refresh Lists
To search for a target item in the list
Understand the Main Menu
TV user interface also called the “TVUI”
Console
Hardware Requirements
Hardware Installation
Polycom, Inc
Software Installation
Software Requirements
Resource and License Management
Web Browser and OS Requirements
Set up RealPresence Capture Server in a Virtual Environment
Licence of Capability License
User Portal Web Browser Requirement
To set up RealPresence Capture Server in a virtual environment
Configure NFS Required
Examples
Examples
Product Activation
3 Go to Licensing & Product Registration Activation/Upgrade
Obtain the Product Activation Key from Polycom
To obtain the product activation key
To download Capture Server software and VE version
4 Click Video Content & Management Solutions at the left side bar
To view the system activation status
3 Go to DOCUMENTS & DOWNLOADS UI Infrastructure
Step 1 Configure Media Storage Settings
Fast Configuration Wizard
Step 2 Configure IP Settings
Step 4 Configure Signaling Settings
Step 5 Configure System Time
Configure IP Settings through Console
To set IP
Configure IP Settings through Admin Portal
Parameter
General System Network Parameters
Description
Set Route Parameters
System Configuration
Signaling Connection
Check System Status on Home
System Information
Signaling Server Status
System Alerts
Hardware Status
Current Auditors User Portal Connections Current Administrators
Admin Portal Connections Current Administrators Current Users
Manage Users and Groups
Web Connections
3 Click Change Password
To modify user password local user only
Modify User Information
To modify user information
1 Go to Configuration Call Settings
To configure recording setting options
Set Recording Parameters
Create and Manage Groups
Record Parameters
2 Configure the following settings
Parameter
Description
2 Go to Configuration Signaling Settings H.323
Configure Signaling Settings
H.323
To register the system to a gatekeeper to make H.323 calls
1 Go to Configuration Signaling Settings SIP
To configure the SIP settings
User Auth Password
SIP Parameters
To configure the port
Configure Port Settings
1 Go to Configuration Port Settings
2 Select Enable port configuration
1 Click Configuration Media Storage Settings
Configure Media Storage Settings
To save your files on a network file system
Settings
Configure Multicast
Configure Multicast Settings
To configure multicast parameters
1 Go to Configuration Multicast Settings
Multicast
To start a multicast when multicast is disabled
Multicast of a Live Streaming
To view a multicast streaming
Certificate Management
Install the Certificate in the System
To install a certificate for a trusted root CA
Install a Certificate Authority’s Certificate
1 Go to Configuration Certificate Management
3 Select Install Certificates
1 Go to Configuration Certificate Management 2 Click Display Details
View Certificate Details
To view the certificate details
2 Tick Enable web client certificate validation
To enable the client certificate validation
Remove a Certificate
Client Certification
Use HTTP protocol to access website
Configure QoS
To configure OCSP
To enable HTTP protocol for server website
Configure SNMP
1 Click Configuration SNMP
To configure SNMP settings
2 Select Enable SNMP. SNMP is disabled by default
Security Settings
Notice about Using Polycom SNMP MIB Files
Diagnostics
To configure an Active Directory server
1 Go to Configuration Diagnostics
Password Settings
Specify the minimum number of numbers required for
UI Customization
1 Go to Configuration Customization
Customize IVR Information
To customize the IVR information
Default IVR Messages
Customizing UI Logo
When Played
where Start Recording Immediately
Setup E-mail
Portal Settings
Admin Email Settings
Service Email Settings
Session Idle Timeout specifies the number of
Portal Setting Configuration
Session Idle Timeout specifies the number of
Parameter
Configure Recording Templates
Configure Templates
Record and Playback
To view a recording template
Configuration Call Settings on Admin Portal
same as configured under Configuration Call Settings
Single window with medium content in right People 50% Content 50%
Single window with small content People 75% Content 25% Displays
Single window with medium content in left People 50% Content 50%
Single window with large content People 25% Content 75% Displays
To edit or delete a recording template
Max Call Length
To set max call length for recording and streaming calls
Single window with small content People 75% Content 25% Displays
4 Select Disable Recording 5 Clear Auto underneath Max call Length
Configure Transcoding Templates
To set max call length for streaming only calls
To define a transcoding template
Single window with medium content in right People 50% Content 50%
Single window with small content people 75% content 25% Displays
Single window with medium content in left People 50% Content 50%
Single window with large content people 25% content 75% Displays
To view a transcoding template
To configure a transcoding template for IIS media server
» Go to Template Transcoding Templates
3 Select ISM for Media Type
To configure a transcoding template for WOWZA media server
Configure VRRs
To edit or delete a transcoding template
To define a VRR
To edit or delete a VRR
Start a Recording
To add publishing points for external media servers
1 Go to Template VRRs
Dial in from Endpoint
To start a recording from the Admin Portal
Dial Out Parameters
Parameter
Change Conference Layout for RMX Hosted Calls
Record from RMX via Recording Link
To start recording by dialing RealPresence Capture Server
To set conference layout type in a recording template
To start point-to-point recording from Admin Portal
Point-to-point Recording
To change conference layout type for an ongoing call
To view the quick code of an archive from Admin Portal
Video Call Play Back when Dialing in from Endpoint
To play back archives using the quick code
Video Call Playback
RMX Playback RMX 8.5 or higher
Video Call Playback when Dialing out from Capture Server
To start a playback call
SIP
To change conference layout type for an ongoing call
1 Go to Signaling Connection and click
4 Select Enable Live Streaming
To configure live streams in recording template
Live Streaming
Multi-bitrate Live Streaming
Configure IIS or Wowza Media Server
Configure External Media Servers
To configure IIS and WOWZA media servers
Start Live Streaming
To configure Windows Media Server
Configure Windows Media Server
1 Click Windows Media Server under Server
Enable Live Streaming
To configure AKAMAI Media Server
Configure AKAMAI CDN
Enable Live Streaming
External Media Servers Parameters
To create a pre-link event
Pre-link Event
1 Go to Template Events
To add publishing points for external media servers
4 Click OK
3 Configure the following settings * indicates mandatory parameters
Pre-link Event Parameters
Parameter
To obtain the pre-link URL extension
To edit a pre-link event
3 Click Copy Prelink
1 Go to Template Events
2 In the Signaling Connection area, click Dial out to record
To start the pre-link recording
Copy prelink information
Manage Archives
Media Management
View Archive Details
Play Back and Download Archives
Manage Archives
To play back archives through the Admin Portal
To download one or several archives from Archives page
To download one or several media files from Media Files page
To delete one or several archive files
Dynamic Archiving
To add new media files
1 Go to Media Archives
To delete a media file
Transcoding Task Control
To view transcoding status
To stop an ongoing transcoding
1 Go to Media Transcoding
To restart a transcoding
System Upgrade and Fallback
System Administration
To update your system software to the latest version
To fall back the image, configuration and IVR messages
Configure Log Settings
System Log Configuration
To configure the log settings
1 Go to Admin Log Settings
1 Go to Admin System Logs
Backup and Restore System Configuration
1 Go to Admin Restart/ShutDown
Restart and Shut Down the System
Configure an FTP Server for Backup
Back Up and Restore Media Files
To back up current system configuration
To restore the system configuration using the configuration file
4 Finish Alternate FTP Server Configuration if needed
Manage Archives and Live Streams Using the User Portal
To switch to the Admin Portal from the User Portal
To log in to the User Portal
To search archives
To view archive details
To play back archives through the User Portal
» Click Archives
Call
View Live Streaming
To view your live streaming from the User Portal
To start point-to-point recording from User Portal
3 Click Call Dial out to record
Dial out from Capture Server through User Portal
Appendix A - Console Commands
Login Console
To log in to Console via SSH
Network Settings
Console Command Descriptions
To configure Static IP Address for LAN 1 or LAN
2 Select Static Address Setup, click OK or type Enter
Reset Portal Admin Password
Reset Console Password
Reset Config
To configure DHCP IP Address for LAN 1 or LAN
Ping
Reboot
Fallback
Shutdown
Show
Exit
Configure the Wowza Media Server
Appendix B - Configure 3rd Party Media Servers
1 Go to Server WOWZA
5 Specify whether to stream video on demand VoD from this server
To configure the IIS media server
Configure the IIS Media Server
b Double click Authentication
To create a VRR for use with an external server
1 Go to Server IIS
Page
Configuring the Windows Media Server
To configure the Windows Media Server
1 Go to Server Windows Media Server
3 Configure the following basic settings
7 Click OK
Parameter
Description
Configure VCS for H.323 Calling
Appendix C - Configure the Server Working with VCS
Configure VCS for SIP Calling
To configure VCS calling
Settings
VCS Zone Parameters
Parameter
d Create a search rule to route to the zone you created
