Polycom RealPresence Capture Server, Virtual Edition
User Guide
6001 America Center Drive San Jose, CA 95002 USA
System Administration
Hardware Installation
Software Installation
System Overview
Polycom, Inc
Record and Playback
Fault Management
Upgrade, Backup, Restore, and Migrate
Live Streaming/VoD
Appendix B - Configure External Servers
Manage Archives and Live Streams Using the User Portal
Appendix A - Console Commands
Appendix C - Configure the Server Working with VCS
Polycom, Inc
System Overview
RealPresence Capture Server Capacity
Capacity
Feature
RealPresence Capture Server Capacity
Live Streaming Resources Usage
Multi-user Login Capacity
Local Media Storage Capacity
Approx. file
Resolution
from Admin
Approx. capacity of
User Permissions through Admin Portal
Web-based Admin Portal
User Interfaces
Search and Refresh Lists
To log in to the Admin Portal
Web-based User Portal
To search for a target item in the list
TV user interface also called the “TVUI”
Understand the Main Menu
Console
Hardware Installation
Hardware Requirements
Polycom, Inc
Software Requirements
Software Installation
Resource and License Management
Licence of Capability License
Set up RealPresence Capture Server in a Virtual Environment
Web Browser and OS Requirements
User Portal Web Browser Requirement
Examples
Configure NFS Required
To set up RealPresence Capture Server in a virtual environment
Examples
Obtain the Product Activation Key from Polycom
3 Go to Licensing & Product Registration Activation/Upgrade
Product Activation
To obtain the product activation key
To view the system activation status
4 Click Video Content & Management Solutions at the left side bar
To download Capture Server software and VE version
3 Go to DOCUMENTS & DOWNLOADS UI Infrastructure
Step 2 Configure IP Settings
Fast Configuration Wizard
Step 1 Configure Media Storage Settings
Step 4 Configure Signaling Settings
Configure IP Settings through Console
Step 5 Configure System Time
Configure IP Settings through Admin Portal
To set IP
Description
General System Network Parameters
Parameter
Set Route Parameters
Signaling Connection
System Configuration
Check System Status on Home
System Alerts
Signaling Server Status
System Information
Hardware Status
Manage Users and Groups
Admin Portal Connections Current Administrators Current Users
Current Auditors User Portal Connections Current Administrators
Web Connections
Modify User Information
To modify user password local user only
3 Click Change Password
To modify user information
Set Recording Parameters
To configure recording setting options
1 Go to Configuration Call Settings
Create and Manage Groups
Parameter
2 Configure the following settings
Record Parameters
Description
H.323
Configure Signaling Settings
2 Go to Configuration Signaling Settings H.323
To register the system to a gatekeeper to make H.323 calls
User Auth Password
To configure the SIP settings
1 Go to Configuration Signaling Settings SIP
SIP Parameters
1 Go to Configuration Port Settings
Configure Port Settings
To configure the port
2 Select Enable port configuration
To save your files on a network file system
Configure Media Storage Settings
1 Click Configuration Media Storage Settings
Settings
To configure multicast parameters
Configure Multicast Settings
Configure Multicast
1 Go to Configuration Multicast Settings
Multicast of a Live Streaming
To start a multicast when multicast is disabled
Multicast
To view a multicast streaming
Install the Certificate in the System
Certificate Management
1 Go to Configuration Certificate Management
Install a Certificate Authority’s Certificate
To install a certificate for a trusted root CA
3 Select Install Certificates
View Certificate Details
1 Go to Configuration Certificate Management 2 Click Display Details
To view the certificate details
Remove a Certificate
To enable the client certificate validation
2 Tick Enable web client certificate validation
Client Certification
To configure OCSP
Configure QoS
Use HTTP protocol to access website
To enable HTTP protocol for server website
Configure SNMP
2 Select Enable SNMP. SNMP is disabled by default
To configure SNMP settings
1 Click Configuration SNMP
Security Settings
To configure an Active Directory server
Diagnostics
Notice about Using Polycom SNMP MIB Files
1 Go to Configuration Diagnostics
Password Settings
Specify the minimum number of numbers required for
Customize IVR Information
1 Go to Configuration Customization
UI Customization
To customize the IVR information
When Played
Customizing UI Logo
Default IVR Messages
where Start Recording Immediately
Admin Email Settings
Portal Settings
Setup E-mail
Service Email Settings
Session Idle Timeout specifies the number of
Portal Setting Configuration
Session Idle Timeout specifies the number of
Parameter
Record and Playback
Configure Templates
Configure Recording Templates
To view a recording template
same as configured under Configuration Call Settings
Configuration Call Settings on Admin Portal
Single window with medium content in left People 50% Content 50%
Single window with small content People 75% Content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with large content People 25% Content 75% Displays
To set max call length for recording and streaming calls
Max Call Length
To edit or delete a recording template
Single window with small content People 75% Content 25% Displays
To set max call length for streaming only calls
Configure Transcoding Templates
4 Select Disable Recording 5 Clear Auto underneath Max call Length
To define a transcoding template
Single window with medium content in left People 50% Content 50%
Single window with small content people 75% content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with large content people 25% content 75% Displays
» Go to Template Transcoding Templates
To configure a transcoding template for IIS media server
To view a transcoding template
3 Select ISM for Media Type
To edit or delete a transcoding template
Configure VRRs
To configure a transcoding template for WOWZA media server
To define a VRR
To add publishing points for external media servers
Start a Recording
To edit or delete a VRR
1 Go to Template VRRs
Dial Out Parameters
To start a recording from the Admin Portal
Dial in from Endpoint
Parameter
To start recording by dialing RealPresence Capture Server
Record from RMX via Recording Link
Change Conference Layout for RMX Hosted Calls
To set conference layout type in a recording template
Point-to-point Recording
To start point-to-point recording from Admin Portal
To change conference layout type for an ongoing call
To play back archives using the quick code
Video Call Play Back when Dialing in from Endpoint
To view the quick code of an archive from Admin Portal
Video Call Playback
To start a playback call
Video Call Playback when Dialing out from Capture Server
RMX Playback RMX 8.5 or higher
SIP
1 Go to Signaling Connection and click
To change conference layout type for an ongoing call
Live Streaming
To configure live streams in recording template
4 Select Enable Live Streaming
Multi-bitrate Live Streaming
To configure IIS and WOWZA media servers
Configure External Media Servers
Configure IIS or Wowza Media Server
Start Live Streaming
1 Click Windows Media Server under Server
Configure Windows Media Server
To configure Windows Media Server
Enable Live Streaming
Enable Live Streaming
Configure AKAMAI CDN
To configure AKAMAI Media Server
External Media Servers Parameters
1 Go to Template Events
Pre-link Event
To create a pre-link event
To add publishing points for external media servers
Pre-link Event Parameters
3 Configure the following settings * indicates mandatory parameters
4 Click OK
Parameter
3 Click Copy Prelink
To edit a pre-link event
To obtain the pre-link URL extension
1 Go to Template Events
To start the pre-link recording
2 In the Signaling Connection area, click Dial out to record
Copy prelink information
View Archive Details
Media Management
Manage Archives
Play Back and Download Archives
To download one or several archives from Archives page
To play back archives through the Admin Portal
Manage Archives
To download one or several media files from Media Files page
To add new media files
Dynamic Archiving
To delete one or several archive files
1 Go to Media Archives
To view transcoding status
Transcoding Task Control
To delete a media file
To stop an ongoing transcoding
To restart a transcoding
1 Go to Media Transcoding
To update your system software to the latest version
System Administration
System Upgrade and Fallback
To fall back the image, configuration and IVR messages
To configure the log settings
System Log Configuration
Configure Log Settings
1 Go to Admin Log Settings
1 Go to Admin Restart/ShutDown
Backup and Restore System Configuration
1 Go to Admin System Logs
Restart and Shut Down the System
To back up current system configuration
Back Up and Restore Media Files
Configure an FTP Server for Backup
To restore the system configuration using the configuration file
4 Finish Alternate FTP Server Configuration if needed
To switch to the Admin Portal from the User Portal
Manage Archives and Live Streams Using the User Portal
To log in to the User Portal
To play back archives through the User Portal
To view archive details
To search archives
» Click Archives
To view your live streaming from the User Portal
View Live Streaming
Call
To start point-to-point recording from User Portal
Dial out from Capture Server through User Portal
3 Click Call Dial out to record
Login Console
Appendix A - Console Commands
To log in to Console via SSH
To configure Static IP Address for LAN 1 or LAN
Console Command Descriptions
Network Settings
2 Select Static Address Setup, click OK or type Enter
Reset Config
Reset Console Password
Reset Portal Admin Password
To configure DHCP IP Address for LAN 1 or LAN
Reboot
Ping
Show
Shutdown
Fallback
Exit
Appendix B - Configure 3rd Party Media Servers
Configure the Wowza Media Server
1 Go to Server WOWZA
5 Specify whether to stream video on demand VoD from this server
b Double click Authentication
Configure the IIS Media Server
To configure the IIS media server
To create a VRR for use with an external server
1 Go to Server IIS
Page
To configure the Windows Media Server
Configuring the Windows Media Server
1 Go to Server Windows Media Server
3 Configure the following basic settings
Parameter
7 Click OK
Description
Configure VCS for SIP Calling
Appendix C - Configure the Server Working with VCS
Configure VCS for H.323 Calling
To configure VCS calling
VCS Zone Parameters
Settings
Parameter
d Create a search rule to route to the zone you created