Polycom RealPresence Capture Server, Virtual Edition
User Guide
6001 America Center Drive San Jose, CA 95002 USA
Hardware Installation
Software Installation
System Administration
System Overview
Polycom, Inc
Fault Management
Upgrade, Backup, Restore, and Migrate
Record and Playback
Live Streaming/VoD
Manage Archives and Live Streams Using the User Portal
Appendix A - Console Commands
Appendix B - Configure External Servers
Appendix C - Configure the Server Working with VCS
Polycom, Inc
System Overview
Capacity
Feature
RealPresence Capture Server Capacity
RealPresence Capture Server Capacity
Live Streaming Resources Usage
Multi-user Login Capacity
Local Media Storage Capacity
Resolution
from Admin
Approx. file
Approx. capacity of
User Interfaces
Web-based Admin Portal
User Permissions through Admin Portal
To log in to the Admin Portal
Web-based User Portal
Search and Refresh Lists
To search for a target item in the list
TV user interface also called the “TVUI”
Understand the Main Menu
Console
Hardware Installation
Hardware Requirements
Polycom, Inc
Resource and License Management
Software Installation
Software Requirements
Set up RealPresence Capture Server in a Virtual Environment
Web Browser and OS Requirements
Licence of Capability License
User Portal Web Browser Requirement
Configure NFS Required
To set up RealPresence Capture Server in a virtual environment
Examples
Examples
3 Go to Licensing & Product Registration Activation/Upgrade
Product Activation
Obtain the Product Activation Key from Polycom
To obtain the product activation key
4 Click Video Content & Management Solutions at the left side bar
To download Capture Server software and VE version
To view the system activation status
3 Go to DOCUMENTS & DOWNLOADS UI Infrastructure
Fast Configuration Wizard
Step 1 Configure Media Storage Settings
Step 2 Configure IP Settings
Step 4 Configure Signaling Settings
Configure IP Settings through Console
Step 5 Configure System Time
Configure IP Settings through Admin Portal
To set IP
General System Network Parameters
Parameter
Description
Set Route Parameters
Check System Status on Home
System Configuration
Signaling Connection
Signaling Server Status
System Information
System Alerts
Hardware Status
Admin Portal Connections Current Administrators Current Users
Current Auditors User Portal Connections Current Administrators
Manage Users and Groups
Web Connections
To modify user password local user only
3 Click Change Password
Modify User Information
To modify user information
To configure recording setting options
1 Go to Configuration Call Settings
Set Recording Parameters
Create and Manage Groups
2 Configure the following settings
Record Parameters
Parameter
Description
Configure Signaling Settings
2 Go to Configuration Signaling Settings H.323
H.323
To register the system to a gatekeeper to make H.323 calls
To configure the SIP settings
1 Go to Configuration Signaling Settings SIP
User Auth Password
SIP Parameters
Configure Port Settings
To configure the port
1 Go to Configuration Port Settings
2 Select Enable port configuration
Configure Media Storage Settings
1 Click Configuration Media Storage Settings
To save your files on a network file system
Settings
Configure Multicast Settings
Configure Multicast
To configure multicast parameters
1 Go to Configuration Multicast Settings
To start a multicast when multicast is disabled
Multicast
Multicast of a Live Streaming
To view a multicast streaming
Install the Certificate in the System
Certificate Management
Install a Certificate Authority’s Certificate
To install a certificate for a trusted root CA
1 Go to Configuration Certificate Management
3 Select Install Certificates
To view the certificate details
1 Go to Configuration Certificate Management 2 Click Display Details
View Certificate Details
To enable the client certificate validation
2 Tick Enable web client certificate validation
Remove a Certificate
Client Certification
Configure QoS
Use HTTP protocol to access website
To configure OCSP
To enable HTTP protocol for server website
Configure SNMP
To configure SNMP settings
1 Click Configuration SNMP
2 Select Enable SNMP. SNMP is disabled by default
Security Settings
Diagnostics
Notice about Using Polycom SNMP MIB Files
To configure an Active Directory server
1 Go to Configuration Diagnostics
Password Settings
Specify the minimum number of numbers required for
1 Go to Configuration Customization
UI Customization
Customize IVR Information
To customize the IVR information
Customizing UI Logo
Default IVR Messages
When Played
where Start Recording Immediately
Portal Settings
Setup E-mail
Admin Email Settings
Service Email Settings
Portal Setting Configuration
Session Idle Timeout specifies the number of
Session Idle Timeout specifies the number of
Parameter
Configure Templates
Configure Recording Templates
Record and Playback
To view a recording template
same as configured under Configuration Call Settings
Configuration Call Settings on Admin Portal
Single window with small content People 75% Content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with medium content in left People 50% Content 50%
Single window with large content People 25% Content 75% Displays
Max Call Length
To edit or delete a recording template
To set max call length for recording and streaming calls
Single window with small content People 75% Content 25% Displays
Configure Transcoding Templates
4 Select Disable Recording 5 Clear Auto underneath Max call Length
To set max call length for streaming only calls
To define a transcoding template
Single window with small content people 75% content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with medium content in left People 50% Content 50%
Single window with large content people 25% content 75% Displays
To configure a transcoding template for IIS media server
To view a transcoding template
» Go to Template Transcoding Templates
3 Select ISM for Media Type
Configure VRRs
To configure a transcoding template for WOWZA media server
To edit or delete a transcoding template
To define a VRR
Start a Recording
To edit or delete a VRR
To add publishing points for external media servers
1 Go to Template VRRs
To start a recording from the Admin Portal
Dial in from Endpoint
Dial Out Parameters
Parameter
Record from RMX via Recording Link
Change Conference Layout for RMX Hosted Calls
To start recording by dialing RealPresence Capture Server
To set conference layout type in a recording template
To change conference layout type for an ongoing call
To start point-to-point recording from Admin Portal
Point-to-point Recording
Video Call Play Back when Dialing in from Endpoint
To view the quick code of an archive from Admin Portal
To play back archives using the quick code
Video Call Playback
Video Call Playback when Dialing out from Capture Server
RMX Playback RMX 8.5 or higher
To start a playback call
SIP
1 Go to Signaling Connection and click
To change conference layout type for an ongoing call
To configure live streams in recording template
4 Select Enable Live Streaming
Live Streaming
Multi-bitrate Live Streaming
Configure External Media Servers
Configure IIS or Wowza Media Server
To configure IIS and WOWZA media servers
Start Live Streaming
Configure Windows Media Server
To configure Windows Media Server
1 Click Windows Media Server under Server
Enable Live Streaming
Configure AKAMAI CDN
To configure AKAMAI Media Server
Enable Live Streaming
External Media Servers Parameters
Pre-link Event
To create a pre-link event
1 Go to Template Events
To add publishing points for external media servers
3 Configure the following settings * indicates mandatory parameters
4 Click OK
Pre-link Event Parameters
Parameter
To edit a pre-link event
To obtain the pre-link URL extension
3 Click Copy Prelink
1 Go to Template Events
Copy prelink information
2 In the Signaling Connection area, click Dial out to record
To start the pre-link recording
Media Management
Manage Archives
View Archive Details
Play Back and Download Archives
To play back archives through the Admin Portal
Manage Archives
To download one or several archives from Archives page
To download one or several media files from Media Files page
Dynamic Archiving
To delete one or several archive files
To add new media files
1 Go to Media Archives
Transcoding Task Control
To delete a media file
To view transcoding status
To stop an ongoing transcoding
To restart a transcoding
1 Go to Media Transcoding
System Administration
System Upgrade and Fallback
To update your system software to the latest version
To fall back the image, configuration and IVR messages
System Log Configuration
Configure Log Settings
To configure the log settings
1 Go to Admin Log Settings
Backup and Restore System Configuration
1 Go to Admin System Logs
1 Go to Admin Restart/ShutDown
Restart and Shut Down the System
Back Up and Restore Media Files
Configure an FTP Server for Backup
To back up current system configuration
To restore the system configuration using the configuration file
4 Finish Alternate FTP Server Configuration if needed
To log in to the User Portal
Manage Archives and Live Streams Using the User Portal
To switch to the Admin Portal from the User Portal
To view archive details
To search archives
To play back archives through the User Portal
» Click Archives
View Live Streaming
Call
To view your live streaming from the User Portal
To start point-to-point recording from User Portal
Dial out from Capture Server through User Portal
3 Click Call Dial out to record
To log in to Console via SSH
Appendix A - Console Commands
Login Console
Console Command Descriptions
Network Settings
To configure Static IP Address for LAN 1 or LAN
2 Select Static Address Setup, click OK or type Enter
Reset Console Password
Reset Portal Admin Password
Reset Config
To configure DHCP IP Address for LAN 1 or LAN
Reboot
Ping
Shutdown
Fallback
Show
Exit
Appendix B - Configure 3rd Party Media Servers
Configure the Wowza Media Server
1 Go to Server WOWZA
5 Specify whether to stream video on demand VoD from this server
Configure the IIS Media Server
To configure the IIS media server
b Double click Authentication
To create a VRR for use with an external server
1 Go to Server IIS
Page
1 Go to Server Windows Media Server
Configuring the Windows Media Server
To configure the Windows Media Server
3 Configure the following basic settings
Description
7 Click OK
Parameter
Appendix C - Configure the Server Working with VCS
Configure VCS for H.323 Calling
Configure VCS for SIP Calling
To configure VCS calling
Parameter
Settings
VCS Zone Parameters
d Create a search rule to route to the zone you created