Record and Playback

3Click Edit.

4Choose a value from the Max Call Length drop-down list.

The max call length is a guard timer used to automatically stop recording and disconnect to the recording client when timer times out. This is helpful to avoid flooding the disk if recording server fails to end the call after the recording event.

For a recording call (with or without live streaming), the default setting is 2 hours, range is 1-8 hours; for live streaming only calls, default setting is 8 hours and there is no limitation to max range

When a call is approaching the max call length, an IVR message will be sent to user as a reminder.

To set max call length for streaming only calls:

1Go to Template > Recording Templates.

2Click the recording template you want to change.

3Click Edit.

4Select Disable Recording.

5Clear Auto underneath Max call Length.

6Enter your desired value.

Note: Input positive numbers and the value 0 indicates no limitation to this option.

Configure Transcoding Templates

In this section you’ll learn how to configure transcoding templates, including how to view, define, edit or delete a transcoding template, you can also learn how to replicate transcoding templates for external media servers.

To define a transcoding template:

1Go to Template > Transcoding Templates.

2Click Add.

3Configure the following settings:

Transcoding Template

Parameter

Description

 

 

Template Name

Specify a unique name to identify this template.

 

 

Media Type

Specify the output media file format.

 

 

Bit Rate

Specify the output media file bitrate.

 

 

Video Type

The video protocol used by the archive.

 

 

Frame Rate

Specify the media frame rate.

 

 

Max Resolution

Specify the maximum transcoding resolution.

 

 

Polycom, Inc.

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Polycom 40/0 manual Configure Transcoding Templates, To set max call length for streaming only calls