User Guide
Polycom RealPresence Capture Server, Virtual Edition
6001 America Center Drive San Jose, CA 95002 USA
System Overview
Hardware Installation
Software Installation
System Administration
Polycom, Inc
Live Streaming/VoD
Fault Management
Upgrade, Backup, Restore, and Migrate
Record and Playback
Appendix C - Configure the Server Working with VCS
Manage Archives and Live Streams Using the User Portal
Appendix A - Console Commands
Appendix B - Configure External Servers
Polycom, Inc
System Overview
RealPresence Capture Server Capacity
Capacity
Feature
RealPresence Capture Server Capacity
Live Streaming Resources Usage
Multi-user Login Capacity
Local Media Storage Capacity
Approx. capacity of
Resolution
from Admin
Approx. file
User Permissions through Admin Portal
Web-based Admin Portal
User Interfaces
To search for a target item in the list
To log in to the Admin Portal
Web-based User Portal
Search and Refresh Lists
Understand the Main Menu
TV user interface also called the “TVUI”
Console
Hardware Requirements
Hardware Installation
Polycom, Inc
Software Requirements
Software Installation
Resource and License Management
User Portal Web Browser Requirement
Set up RealPresence Capture Server in a Virtual Environment
Web Browser and OS Requirements
Licence of Capability License
Examples
Configure NFS Required
To set up RealPresence Capture Server in a virtual environment
Examples
To obtain the product activation key
3 Go to Licensing & Product Registration Activation/Upgrade
Product Activation
Obtain the Product Activation Key from Polycom
3 Go to DOCUMENTS & DOWNLOADS UI Infrastructure
4 Click Video Content & Management Solutions at the left side bar
To download Capture Server software and VE version
To view the system activation status
Step 4 Configure Signaling Settings
Fast Configuration Wizard
Step 1 Configure Media Storage Settings
Step 2 Configure IP Settings
Step 5 Configure System Time
Configure IP Settings through Console
To set IP
Configure IP Settings through Admin Portal
Set Route Parameters
General System Network Parameters
Parameter
Description
Signaling Connection
System Configuration
Check System Status on Home
Hardware Status
Signaling Server Status
System Information
System Alerts
Web Connections
Admin Portal Connections Current Administrators Current Users
Current Auditors User Portal Connections Current Administrators
Manage Users and Groups
To modify user information
To modify user password local user only
3 Click Change Password
Modify User Information
Create and Manage Groups
To configure recording setting options
1 Go to Configuration Call Settings
Set Recording Parameters
Description
2 Configure the following settings
Record Parameters
Parameter
To register the system to a gatekeeper to make H.323 calls
Configure Signaling Settings
2 Go to Configuration Signaling Settings H.323
H.323
SIP Parameters
To configure the SIP settings
1 Go to Configuration Signaling Settings SIP
User Auth Password
2 Select Enable port configuration
Configure Port Settings
To configure the port
1 Go to Configuration Port Settings
Settings
Configure Media Storage Settings
1 Click Configuration Media Storage Settings
To save your files on a network file system
1 Go to Configuration Multicast Settings
Configure Multicast Settings
Configure Multicast
To configure multicast parameters
To view a multicast streaming
To start a multicast when multicast is disabled
Multicast
Multicast of a Live Streaming
Certificate Management
Install the Certificate in the System
3 Select Install Certificates
Install a Certificate Authority’s Certificate
To install a certificate for a trusted root CA
1 Go to Configuration Certificate Management
View Certificate Details
1 Go to Configuration Certificate Management 2 Click Display Details
To view the certificate details
Client Certification
To enable the client certificate validation
2 Tick Enable web client certificate validation
Remove a Certificate
To enable HTTP protocol for server website
Configure QoS
Use HTTP protocol to access website
To configure OCSP
Configure SNMP
Security Settings
To configure SNMP settings
1 Click Configuration SNMP
2 Select Enable SNMP. SNMP is disabled by default
1 Go to Configuration Diagnostics
Diagnostics
Notice about Using Polycom SNMP MIB Files
To configure an Active Directory server
Password Settings
Specify the minimum number of numbers required for
To customize the IVR information
1 Go to Configuration Customization
UI Customization
Customize IVR Information
where Start Recording Immediately
Customizing UI Logo
Default IVR Messages
When Played
Service Email Settings
Portal Settings
Setup E-mail
Admin Email Settings
Parameter
Portal Setting Configuration
Session Idle Timeout specifies the number of
Session Idle Timeout specifies the number of
To view a recording template
Configure Templates
Configure Recording Templates
Record and Playback
Configuration Call Settings on Admin Portal
same as configured under Configuration Call Settings
Single window with large content People 25% Content 75% Displays
Single window with small content People 75% Content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with medium content in left People 50% Content 50%
Single window with small content People 75% Content 25% Displays
Max Call Length
To edit or delete a recording template
To set max call length for recording and streaming calls
To define a transcoding template
Configure Transcoding Templates
4 Select Disable Recording 5 Clear Auto underneath Max call Length
To set max call length for streaming only calls
Single window with large content people 25% content 75% Displays
Single window with small content people 75% content 25% Displays
Single window with medium content in right People 50% Content 50%
Single window with medium content in left People 50% Content 50%
3 Select ISM for Media Type
To configure a transcoding template for IIS media server
To view a transcoding template
» Go to Template Transcoding Templates
To define a VRR
Configure VRRs
To configure a transcoding template for WOWZA media server
To edit or delete a transcoding template
1 Go to Template VRRs
Start a Recording
To edit or delete a VRR
To add publishing points for external media servers
Parameter
To start a recording from the Admin Portal
Dial in from Endpoint
Dial Out Parameters
To set conference layout type in a recording template
Record from RMX via Recording Link
Change Conference Layout for RMX Hosted Calls
To start recording by dialing RealPresence Capture Server
Point-to-point Recording
To start point-to-point recording from Admin Portal
To change conference layout type for an ongoing call
Video Call Playback
Video Call Play Back when Dialing in from Endpoint
To view the quick code of an archive from Admin Portal
To play back archives using the quick code
SIP
Video Call Playback when Dialing out from Capture Server
RMX Playback RMX 8.5 or higher
To start a playback call
To change conference layout type for an ongoing call
1 Go to Signaling Connection and click
Multi-bitrate Live Streaming
To configure live streams in recording template
4 Select Enable Live Streaming
Live Streaming
Start Live Streaming
Configure External Media Servers
Configure IIS or Wowza Media Server
To configure IIS and WOWZA media servers
Enable Live Streaming
Configure Windows Media Server
To configure Windows Media Server
1 Click Windows Media Server under Server
External Media Servers Parameters
Configure AKAMAI CDN
To configure AKAMAI Media Server
Enable Live Streaming
To add publishing points for external media servers
Pre-link Event
To create a pre-link event
1 Go to Template Events
Parameter
3 Configure the following settings * indicates mandatory parameters
4 Click OK
Pre-link Event Parameters
1 Go to Template Events
To edit a pre-link event
To obtain the pre-link URL extension
3 Click Copy Prelink
To start the pre-link recording
2 In the Signaling Connection area, click Dial out to record
Copy prelink information
Play Back and Download Archives
Media Management
Manage Archives
View Archive Details
To download one or several media files from Media Files page
To play back archives through the Admin Portal
Manage Archives
To download one or several archives from Archives page
1 Go to Media Archives
Dynamic Archiving
To delete one or several archive files
To add new media files
To stop an ongoing transcoding
Transcoding Task Control
To delete a media file
To view transcoding status
1 Go to Media Transcoding
To restart a transcoding
To fall back the image, configuration and IVR messages
System Administration
System Upgrade and Fallback
To update your system software to the latest version
1 Go to Admin Log Settings
System Log Configuration
Configure Log Settings
To configure the log settings
Restart and Shut Down the System
Backup and Restore System Configuration
1 Go to Admin System Logs
1 Go to Admin Restart/ShutDown
To restore the system configuration using the configuration file
Back Up and Restore Media Files
Configure an FTP Server for Backup
To back up current system configuration
4 Finish Alternate FTP Server Configuration if needed
To switch to the Admin Portal from the User Portal
Manage Archives and Live Streams Using the User Portal
To log in to the User Portal
» Click Archives
To view archive details
To search archives
To play back archives through the User Portal
To start point-to-point recording from User Portal
View Live Streaming
Call
To view your live streaming from the User Portal
3 Click Call Dial out to record
Dial out from Capture Server through User Portal
Login Console
Appendix A - Console Commands
To log in to Console via SSH
2 Select Static Address Setup, click OK or type Enter
Console Command Descriptions
Network Settings
To configure Static IP Address for LAN 1 or LAN
To configure DHCP IP Address for LAN 1 or LAN
Reset Console Password
Reset Portal Admin Password
Reset Config
Ping
Reboot
Exit
Shutdown
Fallback
Show
Configure the Wowza Media Server
Appendix B - Configure 3rd Party Media Servers
1 Go to Server WOWZA
5 Specify whether to stream video on demand VoD from this server
To create a VRR for use with an external server
Configure the IIS Media Server
To configure the IIS media server
b Double click Authentication
1 Go to Server IIS
Page
To configure the Windows Media Server
Configuring the Windows Media Server
1 Go to Server Windows Media Server
3 Configure the following basic settings
Parameter
7 Click OK
Description
To configure VCS calling
Appendix C - Configure the Server Working with VCS
Configure VCS for H.323 Calling
Configure VCS for SIP Calling
VCS Zone Parameters
Settings
Parameter
d Create a search rule to route to the zone you created
