That the line-up for all the channels

05Using the GUIDE Plus+® electronic program guide

host channel and leave it on overnight. Switch this recorder into standby. The next morning, please perform the GUIDE Plus+ setup again to see if your external receiver can now be controlled.

– The external receiver that you use is currently not supported. If, after leaving your external receiver on overnight, and doing the Reception and External Receiver Setup again, it still does not respond, please call Customer Support to report your brand and model.

• My external receiver was successfully setup. However I have found that when the GUIDE Plus+ system has to change to a channel with a 3-digit program number in the external receiver's preset, it does not work. It looks like the GUIDE Plus+ system can only send two digits.

With the number of channels increasing, the number of digits has increased as well. While older boxes use only 2 digits, newer boxes require up to 4. It is possible that you selected an older code for your brand during set-up. Please access the Setup Area, select External Receiver and repeat the setup for your brand (Note: Every time you see the on-screen question about whether the receiver has changed to a certain channel, the GUIDE Plus+ system has sent a different code). Try all the different codes until your GUIDE Plus+ system can control your external receiver correctly. If you have no success, try to receive new codes overnight.

• I used to receive data through my terrestrial antenna or analog cable without a set-top box. Now, I have “upgraded” to a satellite system or to digital cable with external receiver. What should I do to receive data for the GUIDE Plus+ system?

terrestrial or cable connection only to receive data this way. It is important that you identify your host channel correctly in the Editor Area.

• After I performed the initial set-up I found

received via the external set top box is

incorrect. How do I correct this?

You can change the line-up in the editor

according to your preferences. Access

the Editor Area. Select the channels that

you would like to change. Change the

source and preset number according to

your preferences.

• I performed the set-up but after many

hours I still have a blank EPG what is

going wrong?

There are several possibilities:

– Connections are wrong. See

Connecting up on page 14 to double

check everything.

– The initial setup of GUIDE Plus+ was

completed incorrectly. Try setting it up

again (see Setting up the GUIDE Plus+®

system on page 40).

– Your cabling and setup is OK, but the

recorder has not been connected for

enough time to receive the TV listings

data. Leave the recorder in standby

overnight.

– For external receiver users only: The

connections and setup are OK, but the

external receiver was not tuned to the

correct host channel. Check the list of

host channels (see step 5 of Setting up

the GUIDE Plus+® system on page 40)

and leave the recorder in standby and

the external receiver on overnight tuned

to the correct host channel.

– You live in a country/region where the

GUIDE Plus+ system is not yet available.

Check the list of countries to see if you

You can try to receive your host channel through your new reception method. If you have problems to receive data we recommend that you keep your analog

are in a region that is supported.