Troubleshooting and information code
Problem | Cause | Action |
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Steam |
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I can hear water | Water is heated using the | This is not an oven |
boiling during | steam heater. | malfunction. |
Vapour cooking |
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There is an unusual | Water is being removed | This is not an oven |
sound when I stop | from inside the steam | malfunction. |
Vapour cooking. | heater after Vapour |
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| cooking has finished. |
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Steam does not | The water supply tank is | Make sure the water supply |
come out. | not installed. | tank is correctly installed. |
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| There is no water in the | Fill the tank with water and |
| water supply tank. | try again. |
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Troubleshooting and information code
38 English
Information code
Information code | CAUSE | Action |
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| Clean the keys and check if there |
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| is water on the surface around |
| Control buttons | key. If it occurs again, turn off the |
are pressed over | microwave oven over 30 seconds | |
| 10 seconds. | and try setting again. If it appears |
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| again, call your local SAMSUNG |
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| Customer Care Centre. |
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NOTE
If the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.
2/24/2016 11:27:59 AM
