Savin SPC210SF manual Sending Faxes

Chapter C

DIFFICULTY	SUGGESTIONS
Sending Faxes
Poor fax send quality	Change your resolution to Fine or S.Fine. Make a copy to check your machine’s
	scanner operation. If the copy quality is not good, clean the scanner.
	(See Cleaning the scanner glass on page C-22.)
Transmission Verification Report	There is probably temporary noise or static on the line. Try sending the fax again.
says ‘RESULT:NG’.	If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission
	Verification Report, your machine may be out of memory. To gain extra memory,
	you can turn off Fax Storage, Paging or PC-FAX receive (see Turning off Remote
	Fax Options on page 8-4), print fax messages in memory (see Printing a fax from
	the memory on page 6-6)or cancel a Delayed Fax or Polling Job (see Canceling
	a fax in progress on page 5-2). If the problem continues, ask the telephone
	company to check your phone line.
	If you frequently get transmission errors due to possible interference on the phone
	line, try changing the Compatibility setting to Normal or Basic.
	(See Compatibility on page C-20.)
Vertical black lines when sending.	If the copy you made shows the same problem, your scanner is dirty.
	(See Cleaning the scanner glass on page C-22.)
Handling Incoming Calls
Machine ‘Hears’ Voice as CNG	If Easy Receive is set to On, your machine is more sensitive to sounds. It may
Tone.	mistakenly interpret certain voices or music on the line as a calling fax machine
	and respond with fax receiving tones. Deactivate the machine by pressing
	Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
	(See Easy Receive on page 6-5.)
Sending a Fax Call to the machine.	If you answered on an external or extension phone, press your Fax Receive Code
	(default setting is (		51). When your machine answers, hang up.
Custom features on a single line.	If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an
	answering machine, an alarm system or other custom feature on a single phone
	line with your machine, it may create a problem sending or receiving faxes.
	For Example: Your machine handles the Caller ID subscriber service. However,
	if you subscribe to Call Waiting or some other custom service and its signal comes
	through the line while your machine is sending or receiving a fax, the signal can
	temporarily interrupt or disrupt the faxes. The ECM feature should help overcome
	this problem. This condition is related to the telephone system industry and is
	common to all devices that send and receive information on a single, shared line
	with custom features. If avoiding a slight interruption is crucial to your business, a
	separate line with no custom features is recommended.
Menu Setting Difficulties
The machine beeps when you try	If the Fax	key is not illuminated, press it to turn on Fax mode. The Setup
to access the Setup Receive and	Receive setting (Menu/Set, 2, 1) and Setup Send setting (Menu/Set, 2, 2) are
Setup Send menus.	available only when the machine is in Fax mode.

Copy Quality Difficulties

Vertical streaks appear in copies.

Sometimes you may see vertical streaks on your copies. The scanner glass may be dirty. (See Cleaning the scanner glass on page C-22.)

C - 12