Troubleshooting and routine maintenance

 

 

DIFFICULTY

SUGGESTIONS

Print Quality Difficulties

 

 

 

Printed pages are curled.

Low quality thin or thick paper can cause this problem. Make sure you select the

 

Paper Type that suits the media type you use. (See Acceptable paper and other

 

media on page 2-1.)

 

 

Printed pages are smeared.

The Paper Type setting may be incorrect for the type of print media you are

 

using—OR—The print media may be too thick or have a rough surface.

 

(See Acceptable paper and other media on page 2-1and Basic tab in the Software

 

User’s Guide on the CD-ROM.)

 

 

Printouts are too light.

If this problem occurs when making copies or printing received faxes, turn off

 

Toner Save mode in the machine’s menu settings. (See Toner Save on page 3-7.)

 

Set Toner Save mode to off in the Advanced tab in the printer driver.

 

(See Advanced tab in the Software User’s Guide on the CD-ROM.)

 

 

Network Difficulties

 

 

 

I cannot print over the Network

See Printing Problems in the Network User’s Guide on the CD-ROM

 

OR

 

1. Make sure that your machine is powered on and is online and in Ready mode.

 

2. Print a Network Configuration list and check the current Network settings printed

 

in this list. (See Printing reports on page 9-1.)

 

3. Reconnect the LAN cable to the hub to verify that the cabling and network

 

connections are good. If possible, try connecting the machine to a different port on

 

your hub using a different cable.

 

4. Contact your Network Administrator to check if the settings are correct.

 

 

The network scanning feature does

Firewall setting on your PC may be rejecting the necessary network connection.

not work.

Follow the instructions below to disable the Firewall. If you are using a personal

 

Firewall software, please refer to the User’s Guide for your software or contact the

 

software manufacturer.

 

<Windows® XP SP2 users.>

 

1. Click the ‘Start’ button, ‘Settings’, ‘Control Panel’ and then ‘Windows Firewall’.

 

Make sure that Windows Firewall on the ‘Basic’ tab is set to On.

 

2. Click the ‘Exceptions’ tab and ‘Add port’ button.

 

3. Enter any name, port number (54295 for network scanning), select ‘UDP’ and

 

click OK.

 

4. Make sure if the new setting is added and is checked, and then click OK.

 

For Windows® XP SP1 users, contact your service representative.

Your computer cannot find your

Firewall setting on your PC may be rejecting the necessary network connection.

machine.

For detail, see the instruction above.

 

 

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Savin SPC210SF manual Print Quality Difficulties