Troubleshooting and routine maintenance

DIFFICULTY

SUGGESTIONS

Printing Difficulties

 

 

 

The machine does not print.

Please make sure:

 

• The machine is plugged in and the power switch is turned On.

 

OR

 

• The toner cartridge and the OPC belt cartridge are installed properly.

 

(See Replacing a toner cartridge on page C-29 and Replacing the OPC belt

 

cartridge (Photo Conductor Unit Type 140) on page C-33.)

 

OR

 

• The interface cable is securely connected between the machine and computer.

 

(See the Quick Setup Guide).

 

OR

 

• The correct printer driver has been installed and selected.

 

OR

 

• Check to see if the LCD is showing an error message.

 

(See Error messages on page C-1.)

 

OR

 

• The machine is online. Click Start and then Printers and Faxes. Select ‘SP

 

C210SF’ and right-click. Make sure that “Use Printer Offline” is unchecked.

 

 

The machine prints unexpectedly

Turn off the machine's power switch and then turn it on again. If the error message

or it prints garbage.

continues leave the machine for several minutes and then try it again. (The

 

machine can be turned off for up to 60 hours without losing faxes stored in the

 

memory.) Check the settings in your application software to make sure it is set up

 

to work with your machine

 

 

The machine prints first couple of

Your computer is not recognizing the machine’s input buffer full signal. Please

pages correctly, then some pages

make sure you connect the interface cable to the machine correctly.

have text missing.

(See the Quick Setup Guide.)

 

 

The machine cannot print full

Reduce the printing resolution. (See Advanced tab in the Software User’s Guide

pages of a document.

on the CD-ROM.)

Out of Memory message occurs.

Reduce the complexity of your document and try again. Reduce the graphic quality

 

or the number of font sizes within your application software.

 

OR

 

Add more memory. See Installing additional memory on page D-3.

 

 

My headers or footers appear

There is an unprintable area on the top and bottom. Adjust the top and bottom

when I view my document on the

margins in your document to allow for this.

screen but do not appear when I

 

print them.

 

 

 

Scanning Difficulties

 

 

 

TWAIN errors appear while

Make sure the TWAIN driver is selected as the primary source. In PaperPort®,

scanning.

click Scan in the File menu and select the TWAIN driver.

 

 

C

C - 13

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Savin SPC210SF manual Printing Difficulties