Troubleshooting and routine maintenance | Savin SPC210SF manual

		Troubleshooting and routine maintenance

ERROR MESSAGES
ERROR MESSAGE	CAUSE	ACTION

Out of Memory	The machine’s memory is full.	(Fax sending or copy operation in progress)
		Press Black Start or Color Start to send or copy the
		scanned pages.
		—OR—
		Press Stop/Exit and wait until the other operations in
		progress have finished and then try again.
		—OR—
		Clear the faxes from the memory. (See Out of Memory
		message on page 5-3.)
		(Printing operation in progress)
		Reduce print resolution. (See Advanced tab in the
		Software User’s Guide on the CD-ROM.)
		—OR—
		Clear the faxes from the memory. (See Out of Memory
		message on page 5-3.)
		—OR—
		Add more memory. (See Installing additional memory
		on page D-3.)

Paper Jam A1	Remove the jammed paper. See the	(See Paper jams on page C-7.)
Paper Jam A2	alphanumerical diagram to check on
Paper Jam A2	the location.
Paper Jam B	the location.
Paper Jam B
Paper Jam C

Replace 120K Kit	It is time to replace the 120K kit.	Call Customer Service to replace the 120K kit.

Replace OPC Belt	It is time to replace the OPC belt	Replace the OPC belt cartridge. (See Replace OPC
	cartridge.	belt cartridge message on page C-33.)

Replace PF Kit2	It is time to replace the PF kit2.	Call Customer Service to replace the PF kit2.

Stacker Full	The output tray is full of paper.	Remove the paper from the output tray.

Toner Empty X	The toner is used up and printing is	Replace the used toner cartridge with a new one. (See
	not possible.	Replacing a toner cartridge on page C-29.)
X = C, M, Y, K

Toner Error	The machine has detected an	Use only our genuine toner cartridges.
	incompatible toner cartridge.

Toner Low X	The indicated color toner is nearly	Order a new toner cartridge now.
	empty.
X = C, M, Y, K

C

C - 3

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Savin SPC210SF manual Troubleshooting and routine maintenance

Contents

User’s Guide Quick Reference Guide Sending FaxesStoring numbers Dialing operations Using Search Making copiesSingle copy Press Black Start or Color Start Table of Contents Section II Fax & Telephone Receiving a fax Section III Copy Menu and Features Glossary Index Section Using this Guide Symbols used in this GuideGeneral Information Finding information How to access the complete User’s Guide How to find Scanning instructionsTo view Documentation Copy keys Temporary settings Mode keysControl panel overview Menu keys Fax and telephone keys Print key Custom features Why should there be problems?How can you avoid possible problems? About fax machines ECM Error Correction Mode Fax tones and handshake Loading paper and documents Acceptable paper and other mediaType and size of paper Recommended paper Recommended paper specifications Paper capacity of the paper trays Handling and using special paper Types of paper to avoid Envelopes Before you print a lot of envelopes, test Types of envelopes to avoid Labels and transparencies Types of labels and transparencies to avoid Printable area PortraitLandscape Loading paper and envelopes To load paper or other media in the paper tray ABC Printing on envelopes Using the ADF automatic document feeder Loading documents Using the scanner glass Setup Date and TimeAutomatic Daylight Savings Time Station ID Phone line settings Tone and Pulse dialing modeLCD Contrast Roll over phone lines Converting telephone wall outlets Connecting an external or extension telephone Connecting an external telephone answering device TADIf you are installing the machine to work with a PBX Multi-line connections PBX Connections Ecology features Toner SaveRecording outgoing message OGM on an external TAD Mode Timer Sleep Time Paper settings Paper TypePaper Size Volume Settings Ring VolumeBeeper Volume Speaker Volume Security features Setting LockSetting up the password Changing the Setting Lock password Turning Setting Lock onTurning Setting Lock off Memory Security Changing the Memory Security password Turning Memory Security onTurning Memory Security off Fax & Telephone How to Fax Entering Fax modeSending a fax Sending a fax from the ADF Canceling a fax in progress Dual Access Sending a fax manually Manual transmissionSending a fax at the end of a conversation Out of Memory message Broadcasting To stop a broadcast in progress Sending faxes using multiple settings Changing fax ResolutionAdditional Sending Operations Contrast Real Time Transmission Sending in real time for all faxes Overseas Mode Sending in real time for the next fax only Delayed Faxing Delayed Batch Transmission Checking job status and canceling a waiting job Composing the electronic Cover Composing your own comments Cover page for the next fax onlySend a cover page for all faxes Using a printed cover Receive Mode Receiving a fax Fax Receive Settings Ring DelayTo select or change your Receive Mode Tray Use for Fax mode Ring Time Fax/Tel mode only Receiving a fax at the end of a conversation Printing a reduced incoming fax Auto Reduction Changing the remote codes Easy Receive Setting the Print Density Using a cordless external handsetPrinting a fax from the memory Operation from extension telephones For Fax/Tel mode only Using the remote codes How to dial Dialing and phone optionsManual dialing One-Touch Dialing Search Fax Redial Storing numbers Storing a PauseStoring One-Touch Dial numbers Storing Speed-Dial numbers Changing One-Touch and Speed-Dial numbers Setting up Groups for Broadcasting Phone line services Access codes and credit card numbersDistinctive Ring Tone or Pulse What does ‘Distinctive Ring’ do? Do you have Voice Mail?Before you choose the ring pattern to register Caller ID Registering the Distinctive Ring patternTurning off Distinctive Ring Very important Viewing Caller ID List Printing Caller ID List Remote Fax Options Fax Forwarding Programming your pager number Fax Storage0 0 5 5 5 1 2 3 4 # # 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # # PC Fax Receive Changing Remote Fax Options Turning off Remote Fax Options Setting the Remote Access Code Using your Remote Access CodeRemote Retrieval Long beep Fax messages No beeps No messages Remote commands Retrieve a fax Retrieving fax messages Changing the Fax Forwarding number Printing reports Fax reportsTransmission Verification Report Fax Journal Activity report How to print a report Additional reports Set up to receive polling PollingPolling Operation Polling Receive Setup for Polled Transmit Polled Transmit Copy How to copy Entering Copy modeMaking copies Printable Area Tray Use for Copy mode Cancel copyingTo change the default setting follow the instructions below Making multiple copies Copy options Increasing copy quality Enlarging or reducing the image copied Enlarge/ReducePress Enlarge/Reduce If you are using the scanner glass Making N in 1 copies or a poster page layout Poster3 x Sorting copies using the ADF Adjusting Brightness Contrast and ColorBrightness Contrast Color saturation Out of Memory message Legal limitations Remote Setup PrintingScanning ControlCenter2 Appendixes Important information Important about the interface cable Important information For your safety Laser safetyDisconnect device LAN connection Important safety instructions FDA regulations Chapter a Choosing a location To use the machine safely Important information Important Safety Instructions Trademarks Menu and Features On-screen programmingMemory storage Menu table Menu keys Menu Table Options Descriptions Auto Main Menu Submenu Fax Setup Send Batch TX Fax Report High Printer Test Print Apipa LAN Setup Mail Tiff Serial No Copy options key Special characters and symbols Entering TextInserting spaces Making corrections Troubleshooting and routine maintenance TroubleshootingError messages Chapter C Troubleshooting and routine maintenance Your PC. See Transferring faxes to your PC on Checking if the machine has faxes in its memory Forwarding faxes to another fax machineTransferring faxes to your PC Document jams Document is jammed in the top of the ADF unitDocument is jammed under the document cover Document is jammed at the output tray Paper jams Paper Jam A1 / Paper Jam A2 Paper Jam B Paper Jam C If you are having difficulty with your machine Difficulty Suggestions Sending Faxes Printing Difficulties Software Difficulties Print Quality Difficulties Improving the print quality Examples of poor print quality Recommendation Conductor Unit Type 140 on page C-33 All one color Insufficient gloss Routine maintenance Setting Dial Tone DetectionCompatibility Cleaning the outside of the machine Clean the outside of the machine as follows Cleaning the scanner glass Cleaning to prevent paper jams Troubleshooting and routine maintenance Cleaning the laser glass Troubleshooting and routine maintenance Replacing the consumable items Toner Empty Near Waste Toner Toner cartridges Toner nearly empty message Toner empty message Replacing a toner cartridge How to replace a toner cartridge Waste toner pack Waste toner pack full message Replacing the waste toner pack OPC belt cartridge Replace OPC belt cartridge messageReplacing the OPC belt cartridge Photo Conductor Unit Type Reset the OPC belt life counter Machine Information Checking the Serial NumbersChecking the Page Counters Checking remaining life of parts Optional accessories Optional accessoriesHow to install the lower tray unit Lower tray unit Paper Feed Unit Type Optional accessories Installing additional memory Memory Unit Type C 64/128/256 MBPutting paper in the lower tray unit Prohibit Optional accessories Chapter D Specifications Product description General Print media Paper Input Paper Tray Fax Document Size Copier Print Up to 600 x 600 dpi Scanner Printer Interfaces Computer requirements RAM Replacement Toner Cartridges Consumable items Network LAN LAN Glossary ECM Error Correction Mode Fine resolutionMenu mode Easy Receive Overseas Mode Photo resolutionRemote Access Code Remote Retrieval Access Super Fine resolution Telephone Answer Code for Fax/Tel mode onlyTemporary settings User Settings Index Cover Help Manual Network Configuration Equipment Attachment Limitations User’s Guide