Savin SPC210SF manual Software Difficulties

Chapter C

DIFFICULTY	SUGGESTIONS
Software Difficulties
Cannot install software or print.	Run the Repair Multi-Function Suite program on the CD-ROM. This program will
	repair and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’	Check that the paper size setting in the application and in the printer driver are the
printing.	same.
Machine does not print from Adobe	Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
Illustrator	on the CD-ROM.)
	—OR—
	Add more memory. See Installing additional memory on page D-3.
When using ATM fonts, some	If you are using Windows® 98/98SE/Me, select ‘Printer Settings’ from the ‘Start’
characters are missing or some	menu. Select the properties of the ‘SP C210SF’. Click ‘Spool Setting’ on the
characters are printed in their	‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’
place.
‘Unable to write to LPT1’ or ‘LPT1	1. Make sure the machine is on (plugged into the AC power outlet and the power
already in use’ Error Message	switch turned on) and that it is connected directly to the computer using the
appears.	IEEE-1284 bi-directional parallel cable. The cable must not go through another
	peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
‘MFC is Busy’ Error Message
	2. Make sure the machine is not displaying an error message on the LCD Display.
appears.
	3. Make sure no other device drivers, which also communicate through the parallel
	port, are running automatically when you boot up the computer (such as, drivers
	for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,
	Run=command lines in the win.ini file or the Setup Group)
	4. Check with your computer manufacturer to confirm that the computer’s parallel
	port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
	Port Mode – ECP)
Paper Handling Difficulties
The machine does not load paper.	If there is no paper, load a new stack of paper into the paper tray. If there is paper
The LCD shows No Paper Fed or	in the paper tray, make sure it is straight. If the paper is curled, you should
Paper Jam.	straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
	put it back into the paper tray. Reduce the amount of paper in the paper tray, and
	then try again.
	If the LCD shows Paper Jam and you still have a problem, see Paper jams on
	page C-7.
How can I load envelopes?	You can only load envelopes into the standard paper tray. To check that you are
	loading them properly, see Loading paper and envelopes on page 2-8.
	Make sure your application software is set up to print the envelope size you are
	using. This is usually done in the Page Setup or Document Setup menu of your
	software. Please refer to the manual provided with your software application.
What paper can I use?	You can use plain paper, recycled paper, envelopes, transparencies and labels
	that are made for laser machines. (For information on paper you can use, see
	Acceptable paper and other media on page 2-1.)
How can I clear paper jams?	See Paper jams on page C-7.

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